ZipRecruiter

Log In

1

Community Success Manager Jobs in Rochester, NY (NOW HIRING)

Related

Community Manager

Geneseo, NY · On-site

$62K - $65K/yr

Related Affordable is searching for a passionate and results-driven Community Manager to lead the ... Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life ...

Related

Community Manager

Geneseo, NY · On-site

$62K/yr

Take on special projects that enhance the community and drive operational success. WHY YOU'LL LOVE ... Qualifications * 3+ years of property management experience. * Expertise in affordable housing ...

Park Grove Realty LLC

Community Manager

Rochester, NY · On-site

$60K - $65K/yr

High School Diploma required, associate or bachelor's degree preferred. 3+ years previous experience as a multi-family apartment community manager with proven success in marketing, leasing management ...

Park Grove Realty

Community Manager

Rochester, NY · On-site

$60K - $65K/yr

High School Diploma required, associate or bachelor's degree preferred. 3+ years previous experience as a multi-family apartment community manager with proven success in marketing, leasing management ...

Park Grove Realty

Community Manager

Rochester, NY

$60K - $65K/yr

High School Diploma required, associate or bachelor's degree preferred. 3+ years previous experience as a multi-family apartment community manager with proven success in marketing, leasing management ...

Uncommon Schools

Alumni Success Coach

Rochester, NY

As an Alumni Success Coach, you will help students navigate the challenges of college and persist ... community organizations * Strong strategic thinking and project management skills * Experience ...

Uncommon Schools

Alumni Success Coach

Rochester, NY · On-site

As an Alumni Success Coach, you will help students navigate the challenges of college and persist ... community organizations * Strong strategic thinking and project management skills * Experience ...

next page

Showing results 1-20

All JobsCommunity Success JobsCommunity Success Manager JobsCommunity Success Manager Jobs in Rochester, NY

Community Success Manager information

See Rochester, NY salary details

$30.6K

$58.2K

$91.3K

How much do community success manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for community success manager in Rochester, NY is $58,152.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $66,100.00 per year, depending on experience, location, and employer.

How does a Community Success Manager typically collaborate with cross-functional teams to enhance member engagement?

Community Success Managers often work closely with marketing, product, and customer support teams to develop and execute strategies that boost member engagement. They gather feedback from the community, share insights with relevant departments, and help tailor initiatives or content to better meet member needs. This collaborative approach ensures that community programs align with broader organizational goals, driving both satisfaction and retention. Regular meetings and transparent communication are key aspects of successful cross-team collaboration in this role.

What are Community Success Managers?

Community Success Managers are professionals responsible for fostering positive relationships within a company's online or offline community. They engage with members, provide support, gather feedback, and help ensure users have a satisfying experience. Their role often includes organizing events, moderating discussions, and collaborating with other teams to address community needs. Ultimately, they work to build loyalty and drive the overall growth and health of the community.

What is the difference between Community Success Manager vs Customer Success Manager?

AspectCommunity Success ManagerCustomer Success Manager
Required CredentialsTypically requires a background in community management, communications, or related fields; certifications in community engagement are a plus.Often requires a degree in business, marketing, or related fields; certifications in customer success or account management are common.
Work EnvironmentFocuses on managing online communities, social platforms, and fostering engagement.Works directly with clients to ensure product adoption and satisfaction, often in a corporate setting.
Employer & Industry UsageUsed by tech companies, SaaS providers, and organizations emphasizing community building.Common across SaaS, tech, and service industries focusing on client retention.

The Community Success Manager primarily concentrates on building and nurturing online communities and engagement, while the Customer Success Manager focuses on maintaining client relationships and ensuring product success. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a Community Success Manager, and why are they important?

To thrive as a Community Success Manager, you need strong communication, conflict resolution, and community engagement skills, often supported by a degree in communications, marketing, or a related field. Familiarity with community management platforms, CRM systems, and analytics tools is typically required. Empathy, leadership, and problem-solving abilities set outstanding professionals apart in this role. These skills are essential for fostering active, positive communities that drive brand loyalty and user retention.
What are popular job titles related to Community Success Manager jobs in Rochester, NY? For Community Success Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Community Success Manager jobs in Rochester, NY look for? The top searched job categories for Community Success Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Community Success Manager jobs? Cities near Rochester, NY with the most Community Success Manager job openings:
Community Success Manager jobs near you
Customer Success Sales Manager

Customer Success Sales Manager

CADimensions, Inc.

Rochester, NY • On-site, Remote

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

CUSTOMER SUCCESS SALES EXECUTIVE

At CADimensions, we believe great sales is about more than closing deals — it's about building trusted partnerships and helping customers solve real challenges. Our Account Managers are at the forefront of that mission, connecting innovative technology with the people who need it most.

We're looking for a driven, relationship-focused Customer Success Sales Executive to grow and manage a portfolio of customers, uncover new opportunities, and deliver solutions that create real impact. This role is perfect for someone who is curious, resilient, and motivated by both winning new business and helping customers succeed long-term.

WHAT YOU WILL BE DOING:

  • Build and manage strong relationships within a defined set of accounts, serving as a trusted advisor to customers.
  • Prospect and generate new opportunities within existing accounts and targeted prospects.
  • Own the full sales cycle, including identifying opportunities, progressing deals, forecasting, and closing business.
  • Partner closely with customers to understand their needs and align solutions that drive value.
  • Maintain accurate and up-to-date activity, pipeline, and forecasting within HubSpot CRM.
  • Collaborate with internal teams (technical, marketing, and leadership) to deliver a seamless customer experience.
  • Continuously develop product knowledge, including certifications in Dassault Systèmes or other vendor solutions.
  • Stay proactive and persistent in follow-up to ensure opportunities move forward and customers stay engaged.
  • Contribute to team success by sharing insights, best practices, and supporting overall sales initiatives.

WHAT YOU NEED TO BE SUCCESSFUL:

  • Bachelor's degree in Business, Engineering, or related field (or equivalent experience)
  • 2–3 years of sales experience, including prospecting and closing business
  • Strong ability to build relationships and earn trust with customers
  • Self-motivated with strong problem-solving and critical thinking skills
  • Excellent communication, organization, and follow-through
  • Ability to collaborate effectively across teams to drive results

PREFERRED QUALIFICATIONS:  

  • Experience selling CAD, engineering, or manufacturing solutions
  • Familiarity with SOLIDWORKS or similar platforms
  • Experience using HubSpot CRM
  • Proven track record of generating pipeline and closing new business
  • Experience with solution-based or consultative sales approaches

PERKS OF WORKING AT CADIMENSIONS

  • Competitive Compensation: $50,000 – $60,000 base salary plus commission
  • Health Benefits: Medical, dental, and vision coverage, including a medical plan option where CADimensions pays 100%.
  • 401(k) with Immediate Matching: Company match available with no waiting period, helping you start building for the future right away.
  • Generous Time Off: Paid time off to recharge that increase every year, plus dedicated paid volunteer time so you can give back to causes that matter to you.
  • Flexibility: Remote work environment with the ability to work where you're most productive.
  • Growth Opportunities: The chance to develop your technical and business systems expertise while working closely with teams across the organization.
  • Great Culture: A collaborative team environment recognized as a Great Place to Work, where people genuinely support each other and enjoy what they do.

ABOUT US 
CADimensions, Inc. is the premier provider of innovative tools and solutions for the Engineering and Manufacturing community. We partner with industry leaders to offer state-of-the-art CAD software, 3D printing technologies, and comprehensive consulting services. Our mission is to empower our clients to bring their visions to life by enhancing efficiency and fostering creativity. Whether it's through advanced design services, cutting-edge additive manufacturing, or expert training and support, CADimensions is dedicated to driving success and innovation for our customers. Join us and be a part of a dynamic team that is shaping the future of engineering and manufacturing. 

Visit us at CADimensions to learn more about our products and services.

EQUAL OPPORTUNITY EMPLOYER
CADimensions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected characteristic.