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Community Service Representative Jobs in California

Sofive

Service Representative

Upland, CA · On-site

$16.90/hr

Find open positions and come grow with a technology empowered, community minded organization that ... Job Title: Service Representative Location: Upland, CA Company: Sofive Soccer Centers About Us:

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Community Service Representative information

See California salary details

$13

$18

$26

How much do community service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for community service representative in California is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $21.11 per hour, depending on experience, location, and employer.

What is a community service representative?

Community Service Representatives are professionals who act as liaisons between organizations and the public, helping to address community needs and concerns. They often organize outreach programs, provide information about available services, and work with local groups to improve community well-being. Their role may involve handling complaints, coordinating events, and ensuring that community members have access to resources. Community Service Representatives typically work for government agencies, non-profits, or healthcare organizations.

What are the key skills and qualifications needed to thrive as a community service representative?

To thrive as a Community Service Representative, you need strong interpersonal skills, a background in social services or public administration, and often a relevant associate's or bachelor's degree. Familiarity with case management software, client databases, and basic office applications is typically required. Outstanding communication, problem-solving, and cultural sensitivity help you connect with diverse community members and stakeholders. These skills and qualities are crucial for effectively advocating for clients, facilitating access to resources, and building trust within the community.

How does a community service representative typically collaborate with local organizations and agencies?

Community Service Representatives often work closely with local nonprofits, government agencies, and community groups to identify needs and coordinate resources for residents. Collaboration may involve organizing outreach events, attending partnership meetings, and serving as a liaison to ensure effective communication between the community and service providers. This teamwork helps maximize the impact of programs and ensures that services are accessible and appropriately tailored to the community's needs.

What is the difference between Community Service Representative vs Customer Service Representative?

AspectCommunity Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in social work or community outreachHigh school diploma or equivalent; customer service training often provided on the job
Work EnvironmentCommunity centers, social service agencies, government officesCall centers, retail stores, corporate offices
Employer & Industry UsageNonprofits, government agencies, social service organizationsRetail, telecommunications, financial services
Common Search & Comparison IntentUnderstanding roles in social services and community outreachCustomer interaction and support roles in various industries

While both roles involve assisting clients and providing support, Community Service Representatives focus on social services, community outreach, and connecting clients with resources. Customer Service Representatives primarily handle customer inquiries, complaints, and support in retail or corporate settings. The key difference lies in the work environment and the nature of the support provided.

What are the duties of community service work?

Community Service Representatives perform duties such as assisting the public, providing information, processing paperwork, and supporting community programs. They often work in government or nonprofit settings, requiring good communication skills and knowledge of community resources.

What are popular job titles related to Community Service Representative jobs in CA?

For Community Service Representative jobs in CA, the most frequently searched job titles are:

Community Service Representative jobs near you
Infographic showing various Community Service Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,327 per year, or $18.4 per hour.

Customer Service Representative

Hajoca Corporation

Hawthorne, CA • On-site

$18 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Hajoca rating

7.1

Company rating: 7.1 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

241st of 428 rated retail wholesalers

Job description

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what's special about each local marketplace.
Hajoca is one of those trade names and is looking for a Customer Service Representative at their Hawthorne, CA location.
Pay for Customer Service Representative is between $18 and $22 per hour at this location.
Are you friendly and do you thrive on providing great customer service? Are you knowledgeable and service oriented? Are you an excellent communicator? If so, we'd like you to join our team as a Customer Service Representative.
About the Role:
You will:
  • Accurately process Sales Orders and Bids generated through telephone sales transactions.
  • Assist customers who pick up their order at our Profit Center.
  • Find innovative ways to grow sales with existing customers and become their trusted advisor.
  • Identify opportunities for value-added services and articulate our solutions.
  • Investigate and resolve customer problems and address pricing deductions and material returns timely and in accordance with Company policy and procedure, following up to ensure resolution and customer satisfaction.
  • Process Inside Sales returns and refund paperwork in accordance with Company policy and procedure.
  • Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.
  • Complete various daily, weekly and monthly reports.
  • Support the Product Manager's activities as needed.
  • Successfully complete required safety and compliance training programs as assigned.
  • Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You:
  • Experience in customer service or inside sales
  • Knowledge of products sold in the Profit Center preferred

Our ideal candidate will also:
  • Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.
  • Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills.
  • Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell.
  • Build influential relationships and trust with customers and vendors through open and interactive communication.
  • Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale.
  • Be able to build positive working relationships and inspire teamwork with co-workers.
  • Be able to learn and operate the computer related systems used to process orders.
  • Be able to learn to operate warehouse material-handling equipment.
  • Read, write, speak, and understand English.
  • Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
The benefits of working with us:
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per week):
  • Medical, dental, vision, and prescription coverage
  • Accident, Hospital Indemnity, and critical care coverage
  • Life insurance and Long Term Disability
  • Pre-tax accounts for healthcare, dependent care, and commuter benefits
  • Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
  • Paid pregnancy and parental leave
  • Paid day of community service
Full-time and part-time benefits:
  • 401(k)
  • Retirement cash account with company contributions
  • Targeted training programs focused on your personal and professional growth
  • Company wellness program
  • Employee discounts
  • College tuition benefits

*Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.
EEOC Statement
Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
We are a drug free workplace. Employment is contingent upon pre-employment drug screening, subject to any federal, state and local laws.
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