ZipRecruiter

Log In

1

Community Service Representative Jobs (NOW HIRING)

iHeartMedia

Community Service Rep

Chicago, IL · On-site

RESPONSIBILITIES • Deliver high-quality service via our email support platform, and very soon our phone support platform • Be a passionate advocate for riders and drivers while answering any ...

iHeartMedia

Community Service Rep

Chicago, IL · On-site

RESPONSIBILITIES Deliver high-quality service via our email support platform, and very soon our phone support platform Be a passionate advocate for riders and drivers while answering any questions ...

next page

Showing results 1-20

All JobsGovernment JobsSocial Service JobsCommunity Relations Specialist JobsCommunity Service Representative Jobs

Community Service Representative information

See salary details

$13

$18

$26

How much do community service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for community service representative in the United States is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.39 per hour, depending on experience, location, and employer.

What is a community service representative?

Community Service Representatives are professionals who act as liaisons between organizations and the public, helping to address community needs and concerns. They often organize outreach programs, provide information about available services, and work with local groups to improve community well-being. Their role may involve handling complaints, coordinating events, and ensuring that community members have access to resources. Community Service Representatives typically work for government agencies, non-profits, or healthcare organizations.

What are the key skills and qualifications needed to thrive as a community service representative?

To thrive as a Community Service Representative, you need strong interpersonal skills, a background in social services or public administration, and often a relevant associate's or bachelor's degree. Familiarity with case management software, client databases, and basic office applications is typically required. Outstanding communication, problem-solving, and cultural sensitivity help you connect with diverse community members and stakeholders. These skills and qualities are crucial for effectively advocating for clients, facilitating access to resources, and building trust within the community.

How does a community service representative typically collaborate with local organizations and agencies?

Community Service Representatives often work closely with local nonprofits, government agencies, and community groups to identify needs and coordinate resources for residents. Collaboration may involve organizing outreach events, attending partnership meetings, and serving as a liaison to ensure effective communication between the community and service providers. This teamwork helps maximize the impact of programs and ensures that services are accessible and appropriately tailored to the community's needs.

What is the difference between Community Service Representative vs Customer Service Representative?

AspectCommunity Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in social work or community outreachHigh school diploma or equivalent; customer service training often provided on the job
Work EnvironmentCommunity centers, social service agencies, government officesCall centers, retail stores, corporate offices
Employer & Industry UsageNonprofits, government agencies, social service organizationsRetail, telecommunications, financial services
Common Search & Comparison IntentUnderstanding roles in social services and community outreachCustomer interaction and support roles in various industries

While both roles involve assisting clients and providing support, Community Service Representatives focus on social services, community outreach, and connecting clients with resources. Customer Service Representatives primarily handle customer inquiries, complaints, and support in retail or corporate settings. The key difference lies in the work environment and the nature of the support provided.

What are the duties of community service work?

Community Service Representatives perform duties such as assisting the public, providing information, processing paperwork, and supporting community programs. They often work in government or nonprofit settings, requiring good communication skills and knowledge of community resources.

What cities are hiring for Community Service Representative jobs?

Cities with the most Community Service Representative job openings:

What states have the most Community Service Representative jobs?

States with the most job openings for Community Service Representative jobs include:

What are popular job titles related to Community Service Representative jobs?

For Community Service Representative jobs, the most frequently searched job titles are:

Community Service Representative jobs near you
Infographic showing various Community Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,836 per year, or $18.7 per hour.

Community Service Rep

iHeartMedia

Chicago, IL • On-site

Contractor

Re-posted 21 days ago

iHeartMedia rating

7.1

Company rating: 7.1 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

47th of 78 rated media

Job description

Company Description
Our Mission is to deliver the Wisdom of Nature and take our healing mission to more people in more parts of the world. We strive to be, and be seen as, one of the leading supplement companies in the world by delivering "New Chapters" for the industry and being passionate leaders in all we do.
Our Credo Work Ethic points establish our Company values and inspire the best in collaborative business conduct. Functional Competency Assessments and Supercritical Success Factors define the business competencies required for delivery of a healing mission, "Absolute Best Performance" and ensuring the vitality and growth of every employee at New Chapter.
Job Description
RESPONSIBILITIES• Deliver high-quality service via our email support platform, and very soon our phone support platform• Be a passionate advocate for riders and drivers while answering any questions that come your way• Show empathy to frustrated riders and drivers while solving problems and addressing unsatisfactory experiences• Build loyalty among new users and get our early adopters to fall in love with Uber all over again• Triage issues and escalate them when necessary
Qualifications
• Solid writing skills • Strong verbal communication skills• Passion for helping others and creating rider and driver support experiences that wow users• Ability to troubleshoot problems to find speedy resolutions• Skilled at handling multiple issues at once to efficiently solve a large number of inquiries
Additional Information
PREFERRED QUALIFICATIONS• College degree• Support experience in a high-volume environment• Familiarity with Zendesk is a plus, but not required• You're an Uber evangelist--you care about the product and getting others excited to ride

What iHeartMedia employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply