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Community Service Representative Jobs in California

Cedars-Sinai

Patient Service Rep - Pediatrics

Playa Vista, CA · On-site

$19 - $24/hr

Patient Service Rep The Patient Service Rep is responsible for positive patient relations, accurate ... Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve ...

Cedars-Sinai

Patient Service Rep - Cardiology

Santa Monica, CA · On-site

$19.75 - $25/hr

Job Title Patient Service Rep The Patient Service Rep is responsible for positive patient relations ... Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve ...

Cedars-Sinai

Patient Service Rep - Ob/Gyn

Beverly Hills, CA · On-site

$20 - $25.50/hr

Patient Service Rep The Patient Service Rep is responsible for positive patient relations, accurate ... Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve ...

Cedars Sinai

Patient Service Rep - Cardiology

El Segundo, CA · On-site

$18.75 - $23.75/hr

The Patient Service Rep is responsible for positive patient relations, accurate telephone ... Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve ...

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Showing results 21-40

All JobsCommunity Service Representative JobsCommunity Service Representative Jobs in California

Community Service Representative information

See California salary details

$13

$18

$26

How much do community service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for community service representative in California is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $21.11 per hour, depending on experience, location, and employer.

What is a community service representative?

Community Service Representatives are professionals who act as liaisons between organizations and the public, helping to address community needs and concerns. They often organize outreach programs, provide information about available services, and work with local groups to improve community well-being. Their role may involve handling complaints, coordinating events, and ensuring that community members have access to resources. Community Service Representatives typically work for government agencies, non-profits, or healthcare organizations.

What are the key skills and qualifications needed to thrive as a community service representative?

To thrive as a Community Service Representative, you need strong interpersonal skills, a background in social services or public administration, and often a relevant associate's or bachelor's degree. Familiarity with case management software, client databases, and basic office applications is typically required. Outstanding communication, problem-solving, and cultural sensitivity help you connect with diverse community members and stakeholders. These skills and qualities are crucial for effectively advocating for clients, facilitating access to resources, and building trust within the community.

What is the difference between Community Service Representative vs Customer Service Representative?

AspectCommunity Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in social work or community outreachHigh school diploma or equivalent; customer service training often provided on the job
Work EnvironmentCommunity centers, social service agencies, government officesCall centers, retail stores, corporate offices
Employer & Industry UsageNonprofits, government agencies, social service organizationsRetail, telecommunications, financial services
Common Search & Comparison IntentUnderstanding roles in social services and community outreachCustomer interaction and support roles in various industries

While both roles involve assisting clients and providing support, Community Service Representatives focus on social services, community outreach, and connecting clients with resources. Customer Service Representatives primarily handle customer inquiries, complaints, and support in retail or corporate settings. The key difference lies in the work environment and the nature of the support provided.

How to become a community service representative?

To become a community service representative, candidates typically need a high school diploma or equivalent and strong communication and interpersonal skills. Some positions may require relevant experience or certifications in customer service or social work, and familiarity with computer systems is often beneficial.

How does a community service representative typically collaborate with local organizations and agencies?

Community Service Representatives often work closely with local nonprofits, government agencies, and community groups to identify needs and coordinate resources for residents. Collaboration may involve organizing outreach events, attending partnership meetings, and serving as a liaison to ensure effective communication between the community and service providers. This teamwork helps maximize the impact of programs and ensures that services are accessible and appropriately tailored to the community's needs.

What are popular job titles related to Community Service Representative jobs in CA?

For Community Service Representative jobs in CA, the most frequently searched job titles are:

Community Service Representative jobs near you
Infographic showing various Community Service Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,327 per year, or $18.4 per hour.

Patient Service Rep - Pediatrics

Cedars-Sinai

Playa Vista, CA • On-site

$19 - $24/hr

Other

This job post has expired today. Applications are no longer accepted.

Cedars-Sinai rating

8.6

Company rating: 8.6 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

41st of 1,059 rated hospitals

Job description

Patient Service Rep

The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information.

Job Duties and Responsibilities:

  • Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team.
  • Greets patients and assist with resolving patient issues or raising patients issues.
  • Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link.
  • Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service.
  • Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed.
  • Process and track referrals and authorizations for various insurance types.
  • Manages patient care flow and assist with monitoring CS-Link message pools and standard work.
  • Monitors and assess their own workflow to find opportunities for improvement.
  • Explains policies, procedures, or services to patients using administrative knowledge
  • Participates in daily huddles and staff meetings.
  • Promotes and practice infection prevention standards and all department policies and procedures.
Qualifications

Education:

High school diploma or GED preferred.

Experience:

Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred.

About Us

Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars-Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

About the Team

With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai's medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.

What Cedars-Sinai employees say

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