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Community Relations Manager Jobs in Silver Spring, MD

Astound

Community Relations Manager I

Washington, DC · On-site +1

$65K - $75K/yr

A Day in the Life of the Community Relations Manager I: Location: Could be based out of Lehigh Valley, PA, New York, NY, or Washington, DC A Community Relations Manager acts as a workplace liaison ...

MHI

Government Relations Manager

Washington, DC · On-site

Mitsubishi Heavy Industries America, Inc. (MHIA) is looking for a Government Relations Manager to ... Strategically engage with environmental and community organizations to work collaboratively on ...

ONE Campaign

Media Relations Manager

Washington, DC · On-site +1

The Media Relations Manager will help ONE achieve its policy-changing objectives through media ... Contribute the global communications community of practice. Share best practices, strategies ...

ONE Campaign

Media Relations Manager

Washington, DC · On-site +1

The Media Relations Manager will help ONE achieve its policy-changing objectives through media ... Contribute the global communications community of practice. Share best practices, strategies ...

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All JobsCommunity Relations Manager JobsCommunity Relations Manager Jobs in Silver Spring, MD

Community Relations Manager information

See Silver Spring, MD salary details

$37.2K

$127.1K

$143.2K

How much do community relations manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for community relations manager in Silver Spring, MD is $127,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $142,700.00 and $142,700.00 per year, depending on experience, location, and employer.

What is a Community Relations Manager?

A Community Relations Manager is a professional responsible for building and maintaining positive relationships between an organization and the community it serves. They coordinate outreach programs, manage communication with local groups, and represent the organization at public events. Their goal is to enhance the company's reputation, address community concerns, and foster collaboration with stakeholders. Community Relations Managers play a key role in promoting the organization's values and ensuring it remains a good corporate citizen.

What is the difference between Community Relations Manager vs Public Relations Specialist?

AspectCommunity Relations ManagerPublic Relations Specialist
CredentialsBachelor's in Communications, Marketing, or related field; experience in community engagementBachelor's in Communications, Journalism, or related; media relations experience
Work EnvironmentCommunity organizations, nonprofits, corporationsMedia outlets, PR agencies, corporate communications
Employer & Industry UsageUsed in nonprofits, corporations, government agenciesCommon in media, corporate, and agency settings
Search & Comparison IntentUnderstanding roles in community engagement and outreachMedia relations and reputation management

The Community Relations Manager focuses on building relationships within local communities, managing outreach programs, and fostering community support. In contrast, the Public Relations Specialist primarily manages media relations, press releases, and overall public image. Both roles require strong communication skills and experience in public engagement, but they serve different strategic purposes within organizations.

What are the key skills and qualifications needed to thrive as a Community Relations Manager, and why are they important?

To thrive as a Community Relations Manager, you need strong communication, public relations expertise, project management skills, and typically a bachelor's degree in communications, public relations, or a related field. Familiarity with media relations tools, CRM systems, and event management platforms is often required. Exceptional interpersonal skills, cultural awareness, and problem-solving abilities help you build trust and foster positive relationships within the community. These skills are crucial for effectively promoting organizational goals, managing public perception, and ensuring successful community engagement initiatives.

What Does a Community Relations Manager Do?

A community relations manager is a marketing director who oversees the representation of a company or organization to the communities they work in and with. Job duties include maintaining a positive company image, working with members of the community, and issuing statements to the media. A community relations manager often works on marketing efforts, fundraisers, and other events.

How does a Community Relations Manager typically collaborate with other departments within an organization?

Community Relations Managers frequently work cross-functionally with departments such as marketing, public relations, human resources, and executive leadership. They coordinate closely with these teams to ensure that messaging is consistent, community initiatives align with the organization's goals, and relevant feedback from the community is shared internally. This collaboration often involves joint planning of events, developing outreach materials, and supporting company-wide social responsibility projects. Building strong internal relationships is crucial to effectively advocate for community needs and maximize positive impact.
More about Community Relations Manager jobs
What are popular job titles related to Community Relations Manager jobs in Silver Spring, MD? For Community Relations Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Community Relations Manager jobs in Silver Spring, MD look for? The top searched job categories for Community Relations Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Community Relations Manager jobs? Cities near Silver Spring, MD with the most Community Relations Manager job openings:
Community Relations Manager jobs near you
Infographic showing various Community Relations Manager job openings in Silver Spring, MD as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $127,125 per year, or $61.1 per hour.
Community Relations Manager I

Community Relations Manager I

Astound

Washington, DC • On-site, Remote

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

A Day in the Life of the Community Relations Manager I:

Location: Could be based out of Lehigh Valley, PA, New York, NY, or Washington, DC

A Community Relations Manager acts as a workplace liaison, mediating between community properties, management, and employees to ensure contract compliance, rapport, resolving escalations and grievances, and fostering positive communication. They are essential for maintaining a cooperative, informed, and productive work environment by conducting correspondence, investigations, delivering training, and ensuring policy adherence.

  • Astoundambassador to themultifamily communityand advocates for themultifamily communitywith internal stakeholders
  • Negotiate renewal of 40 units & under contracts to maximize retention of currentbulk base whilemaintainingmargins
  • As a key member of themultifamilyteam, provide insight into bulkcommunityin the renewal cycle
  • Facilitate swift resolution to any issues that may arise at themultifamily community
  • Address anycommunity-wide service problems and escalated resident issues
  • Consistently communicate pertinent information to thepropertymanager
  • Maintain an ongoing relationship to foster a partnering atmosphere
  • Conductface-to-faceor virtual visitsof the entire propertyportfolio
  • Review quarterly building scorecards with assigned portfolio
  • Coordinatewith property managementall on-boarding and renewal events attheproperty
  • Work to close any gaps in serviceperceptionsbetween Astound and the property
  • Utilize promotional campaigns, onsiteactivitiesand internal resources to achieve established goals
  • Provide training on all new and existing products and solutions
  • Other duties as assigned

What You Bring to the Table:

  • 2-5 years' experienceas aliaison between company and clientspreferred
  • Ahigh levelof professionalism and customer service focus are critical
  • Excellent verbal and written communication skills, ability to multi-task, pay strong attention to detail and thoroughfollow-upskills arerequired
  • Identifytheappropriate internalresources to resolvebuilding relatedissues
  • Heavily involved with internal cross-functional teams

Education:

  • High school diploma or equivalent

We're Proud to Offer a Comprehensive Benefits Package Including:

  • 401k retirement plan, with employer match

  • Insurance options including: medical, dental, vision, life and STD insurance

  • Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization

  • Floating Holiday: 40 hours per year

  • Paid Holidays: 7 days per year

  • Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws

  • Tuition reimbursement program

  • Employee discount program

*Benefits listed above are for regular full-time position

Base Salary:The base salary range for this position is $65,000- $75,000annually, plus opportunities for bonus,benefitsand commission, if applicable. The base pay rangerepresentsthe low and high end of the hiring range for this job.Actual pay will vary and may be above or below the range based onvarious factorsincluding but notlimited to relevant skills, experience, and capabilities.

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

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