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Community Relations Manager Jobs in Silver Spring, MD

ExxonMobil

Media Relations Advisor (DC)

Washington, DC

$130K - $300K/yr

The ideal candidate will be responsible for managing and enhancing the company's reputation through the development and implementation of effective media relations strategies. This role involves ...

ExxonMobil

Media Relations Advisor (DC)

Washington, DC · On-site

$130K - $300K/yr

The ideal candidate will be responsible for managing and enhancing the company's reputation through the development and implementation of effective media relations strategies. This role involves ...

Circle

Investor Relations Senior Manager

Washington, DC · On-site

$185K - $237K/yr

You will play a critical role in managing investor relationships, supporting public company ... investment community. * Leading the continued development of investor relations reporting ...

Aptive

Provider Relations Liaison

Washington, DC

$66K - $87K/yr

Liaison with community-based providers that provide or are interested in providing medical and ... A minimum three years of experience in claims management, benefit, or third-party administration.

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All JobsCommunity Relations Manager JobsCommunity Relations Manager Jobs in Silver Spring, MD

Community Relations Manager information

See Silver Spring, MD salary details

$37.2K

$127.1K

$143.2K

How much do community relations manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for community relations manager in Silver Spring, MD is $127,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $142,700.00 and $142,700.00 per year, depending on experience, location, and employer.

What is a Community Relations Manager?

A Community Relations Manager is a professional responsible for building and maintaining positive relationships between an organization and the community it serves. They coordinate outreach programs, manage communication with local groups, and represent the organization at public events. Their goal is to enhance the company's reputation, address community concerns, and foster collaboration with stakeholders. Community Relations Managers play a key role in promoting the organization's values and ensuring it remains a good corporate citizen.

What is the difference between Community Relations Manager vs Public Relations Specialist?

AspectCommunity Relations ManagerPublic Relations Specialist
CredentialsBachelor's in Communications, Marketing, or related field; experience in community engagementBachelor's in Communications, Journalism, or related; media relations experience
Work EnvironmentCommunity organizations, nonprofits, corporationsMedia outlets, PR agencies, corporate communications
Employer & Industry UsageUsed in nonprofits, corporations, government agenciesCommon in media, corporate, and agency settings
Search & Comparison IntentUnderstanding roles in community engagement and outreachMedia relations and reputation management

The Community Relations Manager focuses on building relationships within local communities, managing outreach programs, and fostering community support. In contrast, the Public Relations Specialist primarily manages media relations, press releases, and overall public image. Both roles require strong communication skills and experience in public engagement, but they serve different strategic purposes within organizations.

What are the key skills and qualifications needed to thrive as a Community Relations Manager, and why are they important?

To thrive as a Community Relations Manager, you need strong communication, public relations expertise, project management skills, and typically a bachelor's degree in communications, public relations, or a related field. Familiarity with media relations tools, CRM systems, and event management platforms is often required. Exceptional interpersonal skills, cultural awareness, and problem-solving abilities help you build trust and foster positive relationships within the community. These skills are crucial for effectively promoting organizational goals, managing public perception, and ensuring successful community engagement initiatives.

What Does a Community Relations Manager Do?

A community relations manager is a marketing director who oversees the representation of a company or organization to the communities they work in and with. Job duties include maintaining a positive company image, working with members of the community, and issuing statements to the media. A community relations manager often works on marketing efforts, fundraisers, and other events.

How does a Community Relations Manager typically collaborate with other departments within an organization?

Community Relations Managers frequently work cross-functionally with departments such as marketing, public relations, human resources, and executive leadership. They coordinate closely with these teams to ensure that messaging is consistent, community initiatives align with the organization's goals, and relevant feedback from the community is shared internally. This collaboration often involves joint planning of events, developing outreach materials, and supporting company-wide social responsibility projects. Building strong internal relationships is crucial to effectively advocate for community needs and maximize positive impact.
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Community Relations Manager jobs near you
Infographic showing various Community Relations Manager job openings in Silver Spring, MD as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $127,125 per year, or $61.1 per hour.
Resident Relations Specialist

Resident Relations Specialist

AIR Communities

Centreville, VA • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Company Description

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

Job Description

Our Resident Relations Team Members pride themselves on the impeccable customer service and problem-solving techniques they provide to enhance the entire experience of current and future residents. The goals of Resident Relations Specialist will focus on resident retention and experience, and manage the entire resident renewal process to maximize the number of renewals at your community. 

If you are an ambitious, problem solving customer service and sales professional, who rises to a challenge and takes pride in providing great experience to consistently exceed your goals, we want you on our team!

What We Offer

AIR offers attractive compensation packages that reward performance including:

  • Expected base pay rate of $20.00 to $22.00 an hour + Monthly Renewal Commissions. You will be provided a base pay rate that is in line with your skills and experience as they relate to the requirements of the job.
  • Opportunity for extended time-off with benefits during slower parts of the year.
  • 25% Rent Discount at any AIR community.
    • Option to live onsite with zero commute or at a nearby AIR community.

Where You Will Work

You will work onsite at our Bent Tree Apartments in Centreville, VA! 
What You Will Do

  • Respond to and manage resident complaints and/or service issues at the Shared Service Center and may coordinate with appropriate staff to address and resolve resident concerns.
  • Support residents during the move-out process, which may include notice to vacate and resident transfers.
  • Manage resident lease renewal process including finalizing renewal leases with the resident via phone and internet.
  • Monitors resident retention.
  • Assist residents with any need
  • Help residents pay their rent online
  • Complete move-in and move-out inspections
  • Register cars to park on-site
  • Register pets for existing residents
  • Assist with parcel pending (package deliveries)
  • Enter in service requests for residents
  • Answer questions regarding service requests
  • Assisting with Notice to Vacates and gather information for move-outs
  • Send communication to residents
  • Coordinate and plan resident functions
  • Responds to and manages resident complaints and/or service issues
  • Contact residents about policy violations
Qualifications

Who You Are

  • Goal-Driven and Delight in going above and beyond to provide a great customer service experience
  • Adaptable to Fast Pace and Shifting Priorities
  • Nimble problem-solver
  • Collaborative Team Player

What You Have

  • Strong customer service/ Retail/ Hospitality/ Restaurant or Sales background, with ability to consistently meet and exceed sales goals.
  • 2 years customer service experience in a fast-paced service environment (ie, property management, hospitality, retail, restaurant etc.).
  • Ability to provide exceptional customer service to address the needs of current and future residents in a friendly and professional manner.
  • A reliable mode of transportation.
  • Ability to read, write, and speak English.
Additional Information

Benefits

  • Paid time off including vacation, sick time, and 14 holidays.
  • Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
  • 25% Rent Discount at any AIR community (a rental application is required, and certain exclusions apply).
  • 401(k) plan with 6% employer contribution.
  • Paid parental leave of up to 16 weeks.
  • Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
  • 15 hours of paid time annually for community service.
  • Commuter benefits and pet insurance.
  • Consumer discounts on various products and services.
  • Opportunities for ongoing professional development, leadership training, and career growth.

Application Deadline: The initial deadline for applications is 5/23/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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