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Community Engagement Program Manager Jobs in Raleigh, NC

Duke University

ITSO Sr. Program Manager

Durham, NC · On-site

$112K - $112K/yr

Be You Duke University's IT Security Office (ITSO) is seeking a skilled Senior Program Manager to ... Duke aspires to create a community built on collaboration, innovation, creativity, and belonging.

Duke University

ITSO Sr. Program Manager

Durham, NC

$112K - $112K/yr

Provide briefings to the security community, highlighting trends and implications for operational ... Manage embedded security roles to ensure alignment with program priorities. Develop materials ...

S L Nusbaum Realty Co

Assistant Community Manager

Durham, NC · On-site

$18.25 - $22.25/hr

... engagement and corporate responsibility. * We offer a robust training program designed to equip ... Community Manager Supervises: All On-Site Personnel in Community Manager's Absence Position Type ...

IQVIA

Site Enrollment and Engagement Lead

Durham, NC

$62K - $237K/yr

Experience in community engagement and diversity in clinical trials * Business experience and customer service skills * Strong technology, administrative, and presentation skills * Excellent oral and ...

Duke University

ITSO Sr. Program Manager

Durham, NC · On-site

$112K - $112K/yr

... community, highlighting trends and implications for operational and strategic decisions. • Lead project work to align the program with actionable industry best practices. • Manage embedded ...

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Community Engagement Program Manager information

See Raleigh, NC salary details

$23.8K

$68.6K

$123K

How much do community engagement program manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for community engagement program manager in Raleigh, NC is $68,554.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $83,600.00 per year, depending on experience, location, and employer.

What does a Community Engagement Program Manager do?

A Community Engagement Program Manager is responsible for developing, implementing, and overseeing programs that connect organizations with the communities they serve. They build relationships with community members, coordinate outreach initiatives, and gather feedback to ensure that programs meet local needs. Additionally, they collaborate with stakeholders, manage volunteers, and assess the effectiveness of engagement strategies. Their goal is to foster positive relationships and encourage active community participation.

What is the difference between Community Engagement Program Manager vs Community Outreach Coordinator?

AspectCommunity Engagement Program ManagerCommunity Outreach Coordinator
CredentialsBachelor's degree in communications, public relations, or related field; experience in community programsBachelor's degree; experience in outreach or public relations preferred
Work EnvironmentStrategic planning, program development, stakeholder engagementEvent organization, direct community interaction, outreach activities
Employer & IndustryNonprofits, government agencies, corporations with community initiatives

The Community Engagement Program Manager focuses on developing and managing long-term community programs and partnerships, while the Community Outreach Coordinator handles direct outreach activities and event execution. Both roles require strong communication skills and community knowledge, but the Program Manager typically works on strategic planning, whereas the Outreach Coordinator is more involved in day-to-day community interactions.

What are the key skills and qualifications needed to thrive as a Community Engagement Program Manager, and why are they important?

To thrive as a Community Engagement Program Manager, you need expertise in project management, stakeholder engagement, and a background in public relations or social sciences, often supported by a relevant degree. Familiarity with CRM systems, event management software, and data analysis tools is typically expected. Exceptional interpersonal skills, cultural competence, and strong written and verbal communication make candidates stand out in this role. These skills are vital for building trust, fostering positive relationships, and ensuring the successful implementation of community-focused initiatives.

What are some common challenges faced by Community Engagement Program Managers, and how can they effectively overcome them?

Community Engagement Program Managers often encounter challenges such as building trust with diverse stakeholders, managing conflicting priorities, and ensuring meaningful participation from community members. To overcome these hurdles, it's important to maintain open and transparent communication, actively listen to community feedback, and adapt engagement strategies to meet the unique needs of different groups. Successful managers also collaborate closely with internal teams and external partners to align objectives and leverage resources, ensuring that programs remain inclusive and impactful.
What are the most commonly searched types of Community Engagement Program jobs in Raleigh, NC? The most popular types of Community Engagement Program jobs in Raleigh, NC are:
What are popular job titles related to Community Engagement Program Manager jobs in Raleigh, NC? For Community Engagement Program Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Community Engagement Program Manager jobs in Raleigh, NC look for? The top searched job categories for Community Engagement Program Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Community Engagement Program Manager jobs? Cities near Raleigh, NC with the most Community Engagement Program Manager job openings:
Community Engagement Program Manager jobs near you
MDM Program Manager| Customer 360 | Reference Data Programs

MDM Program Manager| Customer 360 | Reference Data Programs

First Citizens Bank

Raleigh, NC • On-site

Full-time

Posted 28 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

84th of 150 rated banks

Job description

Overview
We are seeking a seasoned Change Manager and Program Manager to lead enterprise-scale Master Data Management (MDM), Customer 360, and Reference Data initiatives. This is a dual-mandate leadership role designed for a battle-tested professional who combines rigorous program governance with the organizational change expertise required to drive large-scale data transformation programs from strategy through execution.
The ideal candidate brings deep Big 4 consulting roots and a track record of turning complex data quality and governance challenges into measurable business outcomes.
Responsibilities
Program Leadership & Governance
  • Own end-to-end program management for MDM, Customer 360, and Reference Data initiatives across multi-year, cross-functional delivery roadmaps
  • Establish and maintain program governance structures including steering committees, RAID logs, decision frameworks, and milestone tracking
  • Manage interdependence across workstreams, vendors, technology partners, and business units to ensure cohesive program delivery
  • Drive resource planning, budget oversight, and schedule management across concurrent workstreams
  • Lead program health assessments and proactively escalate risks with mitigation strategies

Change Management
  • Design and execute enterprise change management strategies aligned to PROSCI/ADKAR or equivalent methodologies
  • Conduct stakeholder impact assessments and readiness evaluations across business divisions affected by data transformation
  • Develop and oversee communication plans, training curricula, and adoption roadmaps tailored to diverse audiences from frontline users to senior executives
  • Lead organizational design considerations for new data governance roles, data steward communities, and operating model transitions
  • Build and sustain executive sponsorship, navigating resistance and organizational friction with diplomatic precision

Data Quality Remediation
  • Lead data quality remediation programs spanning profiling, root cause analysis, remediation playbooks, and ongoing monitoring
  • Partner with data stewards, architects, and engineering teams to define data quality KPIs, SLAs, and issue resolution workflows
  • Embed data quality accountability into business processes and operating norms as part of broader culture change
  • Oversee data quality dashboards and executive reporting to track remediation progress against defined targets

Executive Communications
  • Craft compelling executive content including board-level presentations, program status narratives, investment cases, and milestone briefings
  • Translate complex technical data concepts into clear, business-relevant stories that drive decision-making at the executive level
  • Facilitate executive steering committee sessions, workshops, and governance forums with confidence and clarity
  • Create polished, insight-driven deliverables including roadmap decks, program scorecards, risk briefings, and transformation narratives

Qualifications
Bachelor's Degree and 8 years of experience in Data Management, Data Analytics, Enterprise Risk Management OR High School Diploma or GED and 12 years of experience in Data Management, Data Analytics, Enterprise Risk Management
Experience
  • 15+ years of progressive experience in program management and/or change management, with at least 8 years focused on enterprise data programs
  • Mandatory Big 4 consulting experience (Deloitte, PwC, EY, or KPMG) with demonstrated client delivery leadership
  • Proven delivery ownership of MDM, Customer 360, or Reference Data programs at Fortune 500 or large enterprise scale
  • Experience running data councils and data forums with the ability to handle LOB leadership
  • Deep hands-on experience leading data programs & data quality remediation programs including scoping, execution, and measurement
  • Track record of directly engaging and influencing C-suite executives across multiple organizations or engagement contexts

Skills & Competencies
  • Mastery of program management methodologies (PMI, SAFe, Agile, Waterfall, hybrid) and change management frameworks
  • Exceptional executive communication and presentation skills - ability to create board-ready decks, briefing documents, and executive narratives with minimal guidance
  • Strong command of data management concepts including data governance, metadata, data lineage, master data hierarchies, and golden record strategies
  • Advanced stakeholder management skills with the ability to navigate complex organizational dynamics, competing priorities, and political landscapes
  • Proficiency with program governance tooling (Jira, MS Project, ServiceNow, Smartsheet) and data quality platforms

Preferred Qualifications
  • PMP, PgMP, or equivalent program management certification
  • Experience with Informatica MDM, SAP MDG, Reltio, Stibo STEP, or comparable MDM platforms
  • Exposure to CRM platforms (Salesforce, Microsoft Dynamics) and Customer 360 data architectures
  • Industry experience in Banking or Financial Services
  • MBA or advanced degree in Business, Information Management, or a related field

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Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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