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Community Engagement Program Manager Jobs in Raleigh, NC

NCSU

Coordinator, Outreach and Engagement

Raleigh, NC · On-site

... programs and initiatives; student organization management; education, and development; student ... campus-community partnerships; three academic courses; and a robust student intern program.

McAdams

Engagement Coordinator

Raleigh, NC

Employee Engagement focuses on core initiatives and programs that bring teams together, reinforce ... Superior project and time management skills, with the ability to juggle multiple priorities at once ...

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All JobsCommunity Engagement Program JobsCommunity Engagement Program Manager JobsCommunity Engagement Program Manager Jobs in Raleigh, NC

Community Engagement Program Manager information

See Raleigh, NC salary details

$23.8K

$68.6K

$123K

How much do community engagement program manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for community engagement program manager in Raleigh, NC is $68,554.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $83,600.00 per year, depending on experience, location, and employer.

What does a Community Engagement Program Manager do?

A Community Engagement Program Manager is responsible for developing, implementing, and overseeing programs that connect organizations with the communities they serve. They build relationships with community members, coordinate outreach initiatives, and gather feedback to ensure that programs meet local needs. Additionally, they collaborate with stakeholders, manage volunteers, and assess the effectiveness of engagement strategies. Their goal is to foster positive relationships and encourage active community participation.

What is the difference between Community Engagement Program Manager vs Community Outreach Coordinator?

AspectCommunity Engagement Program ManagerCommunity Outreach Coordinator
CredentialsBachelor's degree in communications, public relations, or related field; experience in community programsBachelor's degree; experience in outreach or public relations preferred
Work EnvironmentStrategic planning, program development, stakeholder engagementEvent organization, direct community interaction, outreach activities
Employer & IndustryNonprofits, government agencies, corporations with community initiatives

The Community Engagement Program Manager focuses on developing and managing long-term community programs and partnerships, while the Community Outreach Coordinator handles direct outreach activities and event execution. Both roles require strong communication skills and community knowledge, but the Program Manager typically works on strategic planning, whereas the Outreach Coordinator is more involved in day-to-day community interactions.

What are the key skills and qualifications needed to thrive as a Community Engagement Program Manager, and why are they important?

To thrive as a Community Engagement Program Manager, you need expertise in project management, stakeholder engagement, and a background in public relations or social sciences, often supported by a relevant degree. Familiarity with CRM systems, event management software, and data analysis tools is typically expected. Exceptional interpersonal skills, cultural competence, and strong written and verbal communication make candidates stand out in this role. These skills are vital for building trust, fostering positive relationships, and ensuring the successful implementation of community-focused initiatives.

What are some common challenges faced by Community Engagement Program Managers, and how can they effectively overcome them?

Community Engagement Program Managers often encounter challenges such as building trust with diverse stakeholders, managing conflicting priorities, and ensuring meaningful participation from community members. To overcome these hurdles, it's important to maintain open and transparent communication, actively listen to community feedback, and adapt engagement strategies to meet the unique needs of different groups. Successful managers also collaborate closely with internal teams and external partners to align objectives and leverage resources, ensuring that programs remain inclusive and impactful.
What are the most commonly searched types of Community Engagement Program jobs in Raleigh, NC? The most popular types of Community Engagement Program jobs in Raleigh, NC are:
What are popular job titles related to Community Engagement Program Manager jobs in Raleigh, NC? For Community Engagement Program Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Community Engagement Program Manager jobs in Raleigh, NC look for? The top searched job categories for Community Engagement Program Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Community Engagement Program Manager jobs? Cities near Raleigh, NC with the most Community Engagement Program Manager job openings:
Community Engagement Program Manager jobs near you

Community Engagement & Initiatives Manager

City of Durham, NC

Durham, NC • On-site

$85K - $132K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Salary : $85,653.00 - $132,772.00 Annually
Location : 807 E.Main Street Bldg 2, Durham, NC
Job Type: Full time with benefits
Job Number: 26-05920
Department: Community Partnerships & Engagement
Opening Date: 06/01/2026
Closing Date: 6/15/2026 11:59 PM Eastern
Position Description
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Hiring Range: $98,601.00 - $120,000
Hours/Shift: Monday - Friday, 8:00 am - 5:00 pm (some flexibility available)
***This position is primarily in-person and based in the field/community; limited remote work may be available. Occasional evening and weekend work is required to support community meetings, events, and engagement activities.
The City of Durham's Community Partnerships & Engagement Department leads inclusive, coordinated, and data-driven community engagement across all departments. By centralizing efforts, we streamline communication, maximize resources, and ensure consistent, high-quality outreach. Equity is at the core of our mission-centering the voices of historically marginalized communities through integrated Digital Inclusion, Language Access, and ADA programs. We serve as the hub for all engagement initiatives, helping the City connect more effectively with residents and make better, more inclusive decisions.
TheCommunity Engagement & Initiatives Managerleads a team of Engagement Analysts responsible for advancing citywide community engagement efforts and special initiatives aligned with City priorities. This role provides direct supervision, guidance, and support to staff who manage engagement across assigned City departments and lead key initiatives such as Neighborhood Spotlight, Community Conversations & Connections, and Community Capacity Building.
This is a hands-on, community-facing leadership role that requires a strong and consistent presence in neighborhoods. The Manager actively engages with residents, community organizations, and stakeholders, modeling best practices in outreach, relationship-building, and service delivery while supporting staff in the field.
***As part of the hiring process, candidates will be asked to complete exercises to assess key competencies, including writing skills, presentation development, communication, and program design.***
Duties/Responsibilities
Key Responsibilities
Team Leadership & Supervision
  • Supervise and support Engagement Analysts, providing direction, coaching, and performance management
  • Establish clear goals, work plans, and performance expectations; monitor progress and ensure accountability
  • Foster a high-performing, collaborative team culture and model excellence in community engagement

Program & Initiative Development
  • Lead the design and development of new engagement initiatives, including defining scope of work, goals, and implementation plans
  • Establish program evaluation metrics and staff performance measures to track effectiveness and impact
  • Ensure initiatives align with City priorities and advance equitable community outcomes

Community Engagement & Partnerships
  • Maintain a strong presence in the community; build and sustain relationships with residents, organizations, and stakeholders
  • Ensure engagement strategies are inclusive, accessible, and responsive to community needs

Program Oversight & Implementation
  • Oversee execution of engagement initiatives, ensuring quality, consistency, and timely delivery

Data, Reporting & Continuous Improvement
  • Use data to monitor performance, measure outcomes, and guide program improvements
  • Develop reports, presentations, and memos for leadership and stakeholders
  • Ensure consistent tracking, documentation, and evaluation of engagement activities

Core Competencies
  • Strong leadership and team management skills with the ability to motivate, coach, and develop staff
  • Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment
  • Strong written and verbal communication skills, including report and memo writing and presentations
  • Ability to design and implement programs that are meaningful, inclusive, and impactful
  • Experience using data to inform decisions, track performance, and evaluate outcomes
  • Strong relationship-building skills and ability to engage effectively with diverse communities

Minimum Qualifications & Experience
  • Bachelor's degree in Public Administration, Public Policy, Community Development, Social Work, or a related field.
  • Five years of professional program administration and/or analytical experience in area of assignment.
  • Two years of supervisory experience.
  • A valid North Carolina Class C Driver's License is required, or must be obtained within sixty (60) days of hire.

Additional Preferred Skills
  • Master's degree (MPA, MPP, or related).
  • Experience leading community-based initiatives and developing programs that support community capacity building.
  • Experience supervising staff and managing team performance.
  • Experience designing engagement strategies for diverse populations, including historically underrepresented communities.
  • Strong facilitation skills, including leading meetings, trainings, and community conversations.
  • Experience developing evaluation frameworks and performance metrics.
  • Ability to create high-quality presentations, reports, and communication materials.

Benefits - General Full-Time Employees
  • 12-13 paid holidays per year
  • 13 standard work days of vacation per year
  • 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
  • 2 weeks paid military leave per year
  • Medical, dental, vision, and supplemental life insurance plans
  • State and City retirement plans
  • Short and long term disability plans
  • Paid temporary disability leave for specified conditions
  • City contribution of 13.6% into the N.C. State Retirement System
  • Paid funeral leave
  • Employee Assistance Program - personal and family counseling
  • Paid life insurance equal to annual salary
  • 48 hours for volunteer work each year*
  • 4 hours parental leave each year
  • Workman's Compensation Insurance
  • 457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year)
  • 401(k) retirement plan (5.0% of salary)
  • State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
  • 401(k) retirement plan (5.0% of salary)
  • State retirement plan effective first day of the month following date of hire
  • Health insurance effective first day of the month following date of hire
  • Dental and life insurance, after one year of service
  • Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

01
Where did you first hear about this opportunity?
  • City of Durham Website
  • Walk in
  • Job fair
  • Employee referral
  • Professional organization ***Please list the organization in "other" box below***
  • Internet posting ***Please list the specific web site in the "other" box below***
  • Craig's List
  • Facebook
  • LinkedIn
  • GlassDoor
  • governmentjobs.com
  • Monster.com
  • Indeed.com
  • Employment Security Commission
  • Magazine/Newspaper
  • Other

02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
  • Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
  • High School Diploma or Equivalent (GED, HiSET, TASC)
  • Associates Degree
  • Bachelor's Degree
  • Master's Degree
  • Doctoral Degree (PhD, Juris Doctorate)

04
How many years of progressively responsible experience do you have in program management, community engagement, or related work, including experience designing and implementing programs or initiatives?
  • No related experience
  • Less than 1 year of related experience
  • 1 year but less than 2 years of related experience
  • 2 years but less than 5 years of related experience
  • 5 or more years of related experience

05
How many years of direct community engagement experience do you have?(Direct community engagement experience includes building relationships with residents, conducting outreach, facilitating community meetings, gathering public input, and working directly with community members to inform programs, services, or decisions).
  • No related experience
  • Less than 1 year of related experience
  • 1 year but less than 3 years of related experience
  • 3 years but less than 6 years of related experience
  • 6 years but less than 10 years of related experience
  • 10 or more years of related experience

06
How many years of experience do you have in a supervisory/management capacity?
  • No supervisory experience
  • Some supervisory experience but less than 1 year
  • 1 year experience but less than 2 years
  • 2 years experience but less than 6 years
  • 6 or more years supervisory experience

07
Do you have a valid, unrestricted, North Carolina driver's license? (If you have a valid license from a State other than North Carolina, you must be willing and able to obtain a valid, unrestricted NC driver's license within 60 days of hire).
  • I have a valid, unrestricted NC driver's license.
  • I have a valid license from another State and I am willing to obtain a valid, unrestricted NC driver's license within 60 days.
  • I do not have a valid, unrestricted driver's license.

08
Do you have experience leading community-based initiatives and developing programs that support community capacity building?
  • Yes
  • No

09
Do you have experience supervising staff and managing team performance?
  • Yes
  • No

10
Do you have experience designing engagement strategies for diverse populations, including historically underrepresented communities?
  • Yes
  • No

11
Do you have strong facilitation skills, including leading meetings, trainings, and community conversations?
  • Yes
  • No

12
Do you have experience developing evaluation frameworks and performance metrics?
  • Yes
  • No

13
Do you have experience creating high-quality presentations, reports, and communication materials?
  • Yes
  • No

Required Question

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