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Communications Associate Jobs in Rochester, NY (NOW HIRING)

Express

Sales Associate

Victor, NY · On-site

$13.50 - $18.25/hr

Strong verbal and written communication skills specifically with customers, sales leadership team and associates * Demonstrated collaborative skills and ability to work well within a team Benefits ...

Express

Sales Associate

Victor, NY · On-site

$13.50 - $18.25/hr

Strong verbal and written communication skills specifically with customers, sales leadership team and associates * Demonstrated collaborative skills and ability to work well within a team Benefits ...

Dean Licata & Associates, LLC

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Client Service Associate - Investment Management

Pittsford, NY · On-site

$26 - $30/hr

Responsibilities include maintaining effective communication with clients, supporting finance ... Associates degree or higher required * 2+ years' experience in a client-facing role within the ...

Five Star Bank - California

Service Associate

Brockport, NY

$14.50 - $19.50/hr

Service Associate (Bank Teller) At Five Star Bank, we believe in more than just banking -- we ... Professional Communication: Answer incoming calls and greet walk-ins professionally and efficiently.

Five Star Bank

Service Associate

Brockport, NY

$14.50 - $19.50/hr

As a Service Associate, you'll be the welcoming face of our branch, providing exceptional service ... Professional Communication: Answer incoming calls and greet walk-ins professionally and efficiently.

Intuit

Tax Associate

Rochester, NY

$57.70K - $77K/yr

Educate and Communicate Confidently - Enthusiastically represent TurboTax in your local community. TurboTax Live - Seasonal Local Service Associates will confidently take on the role of its public ...

AutoNation

Sales Associate eComPhone

Hilton, NY · On-site

$12 - $16.25/hr

Strong communication and interpersonal skills * A desire to help people and exceed expectations ... Our e-Commerce Sales Associates provide an exceptional customer experience both before and after ...

Ollie's

Retail Sales Associate

Greece, NY

$16.25 - $17.25/hr

Communicate customer needs to Team Leaders when necessary. * Maintain the cleanliness of the ... Actual associate pay will be based on work location, position, experience, skill level ...

The Arc Wayne

Cafe Associate

Newark, NY

$15.50 - $19/hr

Café Associate Why Join Our Team: The Arc Wayne, a parent-based organization, advocates for and ... Communicate with kitchen staff to clarify orders when needed. * Learn and maintain knowledge of all ...

The Arc Wayne

Cafe Associate

Newark, NY · On-site

$16/hr

Café Associate Why Join Our Team: The Arc Wayne, a parent-based organization, advocates for and ... Communicate with kitchen staff to clarify orders when needed. * Learn and maintain knowledge of all ...

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Communications Associate information

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$29.6K

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$81.4K

How much do communications associate jobs pay per year?

As of May 28, 2026, the average yearly pay for communications associate in Rochester, NY is $56,748.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $64,700.00 per year, depending on experience, location, and employer.

What Is a Communications Associate?

A communications associate assists a marketing or advertising team with a variety of tasks. As a communications associate, you may be responsible for copywriting promotional materials, designing simple graphics, managing social media and outreach, launching email campaigns, researching media coverage, and promoting products. You also typically perform administrative duties as needed. Qualifications for this job include a mix of related skills and experience. Most employers require candidates to have a bachelor’s degree in communications, journalism, or a similar field. Completing internships at ad or marketing agencies helps to improve your career opportunities.

What are the key skills and qualifications needed to thrive as a Communications Associate, and why are they important?

To thrive as a Communications Associate, you need strong writing, editing, and verbal communication skills, typically supported by a bachelor's degree in communications, public relations, or a related field. Familiarity with content management systems (CMS), social media platforms, and graphic design tools like Adobe Creative Suite is commonly expected. Attention to detail, creativity, and the ability to collaborate effectively with teams are standout soft skills for this role. These skills ensure clear messaging, brand consistency, and effective engagement with target audiences across multiple channels.

What are some common challenges a Communications Associate faces when managing internal and external messaging?

Communications Associates often juggle multiple projects with tight deadlines, which can make prioritizing tasks and maintaining message consistency challenging. They must adapt messaging for different audiences, ensuring clarity and alignment with organizational goals while also responding quickly to emerging issues or feedback. Collaborating across departments is key, as information often needs to be gathered from various teams, requiring strong interpersonal skills and attention to detail.

What are Communications Associates?

Communications Associates are professionals responsible for supporting an organization’s communication strategies, both internally and externally. They help craft press releases, manage social media accounts, coordinate media outreach, and assist with the creation of marketing materials. Communications Associates often work closely with public relations and marketing teams to maintain a consistent brand message and ensure effective dissemination of information. Their role is crucial in shaping public perception and promoting organizational goals.
More about Communications Associate jobs
What are the most commonly searched types of Communications jobs in Rochester, NY? The most popular types of Communications jobs in Rochester, NY are:
What are popular job titles related to Communications Associate jobs in Rochester, NY? For Communications Associate jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Communications Associate jobs in Rochester, NY look for? The top searched job categories for Communications Associate jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Communications Associate jobs? Cities near Rochester, NY with the most Communications Associate job openings:
Communications Associate jobs near you
Referral Coordinator, Communications Center

Referral Coordinator, Communications Center

Rochester Regional Health

Rochester, NY • On-site

$18 - $23.50/hr

Full-time

Posted 26 days ago

Rochester Regional Health rating

7.4

Company rating: 7.4 out of 10

Based on 212 frontline employees who took The Breakroom Quiz

248th of 864 rated healthcare providers

Job description

SUMMARY
Referral Coordinator contributes to overall patient satisfaction by consistently delivering outstanding customer service to patients, providers and payers throughout the patient's healthcare experience. Serves as the first point of contact for patients and physicians to coordinate services across the system. Refers to and schedules appointments, registers seminars and classes, navigates patient inquires, and communicates courteously throughout the delivery of care. Aims always for first call resolution. Collaborates with physician offices and clinical departments to coordinate services, prepares patients for their visit, and maintains all of its support processes.
STATUS: Full-Time
LOCATION: Riedman Campus 100 Kings Highway South
Rochester, NY 14617
United States of America
DEPARTMENT: Communication Center
SCHEDULE: Monday - Friday 8:00am-4:30pm
RESPONSIBILITIES
  • Customer Service. Provide courteous, attentive and prompt service to all those you work with and support
  • Collaboration. Work well with others in different departments and organizations to deliver a seamless, exceptional customer experience
  • EMR (Electronic Medical Records) utilization. Proper use of an EMR to communicate with patients, caregivers, physicians and the community to schedule patient appointments, complete registrations and respond to inquiries
  • Portal management. Enroll and activate patient portal accounts, answer questions and/or resolve any user issues.
  • Acts as a key referral liaison to community provider offices, serving as a primary point of contact for private physicians to manage all types of interactions into RRHS.
  • Compliance. Ensure your work is compliant with all policies and procedures

Minimum Qualifications
  • Embraces a culture of customer-centric behavior and innovation critical to success in this role.
  • Possesses strong customer service skills and the ability to demonstrate compassion and empathy.
  • Must be available to work a flexible schedule that may include evening, weekend and holiday shifts.
  • Must be able to multitask, handling phone conversations with consumers while accurately.
  • Entering data in the computer while continuing to focus on the customer.
  • Proficiency in use of computers.
  • Knowledge of terminology used by insurance/managed care health plans

Preferred Qualifications
  • Associates Degree preferred
  • Two (2) years customer service experience preferred, ideally in a health care setting.
  • Strong verbal and written communication skills including good voice quality, good diction, and articulation are strongly preferred.
  • Prefer knowledge of function and relationships within a hospital environment

EDUCATION:
LICENSES / CERTIFICATIONS:
CHAA - Certified Healthcare Access Associate - National Association of Healthcare Access Management (NAHAM)National Association of Healthcare Access Management (NAHAM)National Association of Healthcare Access Management (NAHAM)
PHYSICAL REQUIREMENTS:
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$18.00 - $23.50
CITY:
Rochester
POSTAL CODE:
14617
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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