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Commission Xfinity Customer Service Jobs (NOW HIRING)

Comcast

Xfinity Retail Service Associate

Leesburg, FL · On-site

$15/hr

Provides great support to customers and the store team while constantly striving for improvement ... Most sales positions are eligible for a Commission under the terms of an applicable plan, while ...

Comcast

Xfinity Retail Sales Consultant

Seattle, WA · On-site

$28.99/hr

Targeted Commission) Bring your energy, curiosity, and passion-we'll give you the tools to build a ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Triadelphia, WV · On-site

$22.69/hr

Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... Most sales positions are eligible for a Commission under the terms of an applicable plan, while ...

Comcast

Comcast Xfinity Career Fair

Stockton, CA

Discover how rewarding it is to sell residential products and services that outshine the competition. Step up to the challenge. Change the game in your life and career as an Xfinity Sales Associate ...

Comcast

Xfinity Field Sales Consultant

Olathe, KS · On-site

$55K/yr

... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Salary: $55,000 + $25,500 annual commission Core Responsibilities * Demonstrates an advanced ...

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How much do commission xfinity customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for commission xfinity customer service in the United States is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a Commission Xfinity Customer Service representative?

To thrive as a Commission Xfinity Customer Service Representative, you need strong communication abilities, sales acumen, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and Xfinity product knowledge is typically required. Excellent problem-solving, patience, and interpersonal skills help you connect with customers and resolve issues efficiently. These competencies are crucial for achieving sales targets, ensuring customer satisfaction, and maintaining a positive brand reputation.

What is a Commission Xfinity Customer Service representative?

Commission Xfinity Customer Service jobs involve assisting Xfinity customers with their inquiries, technical issues, and account management, while earning a base pay plus commissions based on sales or service performance. Employees in these roles provide support via phone, chat, or in person, helping customers with billing, troubleshooting, and product information. The commission aspect usually depends on upselling products, meeting performance targets, or resolving customer issues efficiently, leading to additional earnings on top of the regular salary. This position requires strong communication skills, a customer-focused attitude, and familiarity with Xfinity products and services.

What is the difference between Commission Xfinity Customer Service vs Xfinity Customer Support Representative?

AspectCommission Xfinity Customer ServiceXfinity Customer Support Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Employer & Industry UsageTelecommunications, cable servicesTelecommunications, cable services
Common Search & ComparisonYesYes

Commission Xfinity Customer Service roles focus on handling customer inquiries and resolving issues, often with performance-based incentives. Xfinity Customer Support Representatives perform similar duties but may have different commission structures or sales responsibilities. Both roles require customer service skills and industry knowledge, but the commission aspect distinguishes the positions in terms of compensation structure.

What are the most common challenges faced by Commission Xfinity Customer Service representatives, and how can they be overcome?

Commission Xfinity Customer Service representatives often face challenges such as managing high call volumes, addressing a wide range of customer concerns, and meeting sales or upselling targets. Successfully balancing customer satisfaction with sales goals requires strong communication skills, product knowledge, and resilience under pressure. Many representatives find it helpful to stay organized, actively listen to customers' needs, and participate in ongoing training to stay updated on Xfinity products and promotions. Collaborative teamwork and support from supervisors also play a key role in overcoming daily challenges.
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Commission Xfinity Customer Service jobs near you
Infographic showing various Commission Xfinity Customer Service job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,854 per year, or $18.7 per hour.

Xfinity Retail Service Associate

Comcast

Lady Lake, FL

$15/hr

Full-time

Re-posted yesterday

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures.

Job Description

Core Responsibilities 

  • Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store. 

  • Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning, and reports to leadership when exceptions are found. 

  • May greet customers, ensuring that for sales opportunities they are connected to a sales consultant in a timely manner. The Store Service Associate should be well prepared to demonstrate company technology to new customers to ensure they know the basics of Xfinity services.  

  • Performs non-sales customer service transactions including but not limited to, equipment returns and swaps, customer pick up for “buy-online-pick-up” in-store order fulfillment. 

  • Serves as an in-store expert for Xfinity Mobile support.  Providing in-store post-sales support for device data transfers and phone number ports. 

  • Supports the onboarding of a Xfinity Mobile customer, post-sale or in tandem with a sales representative, which may involve assisting customers set up online accounts, data transfer, mobile device education, or assisting with account set up errors. 

  • Assists Store Leadership in Inventory and Merchandising responsibilities: 

  • Frequently checks and inspects the back of the store for clean, secure, and appropriately placed inventory.  Assists with receiving inventory and properly stocking the back of house to store standards. 

  • Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process. 

  • Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience. 

  • Readily adjusts and adapts to store management priorities and direction, always demonstrating professionalism and integrity. 

  • Must be able to carry and lift up to 25-pound boxes, stand and move about the store constantly. 

  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. 

  • Other duties and responsibilities as assigned. 

Education Level 

  • High School or Equivalent 

Field of Study 

Certifications 

Years of Experience 

  • Generally requires 0-2 years related experience. 

Compliance 

 Comcast is an EEO/AA/Drug Free Workplace. 

Disclaimer 

 The above information has been designed to indicate the general nature and level of work performed by employees in this role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. 

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.


Skills:

Customer-Focused; Workplace Organization; Teamwork; Technical Knowledge; Self Motivation; Communication; Resilience; Critical Thinking Problem Solving; Professional Integrity


Salary:

Base Pay: $15.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.


Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

0-2 Years

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