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Commission Xfinity Customer Service Jobs (NOW HIRING)

Comcast

Xfinity Sales Associate

San Francisco, CA

$100K/yr

Communicate and develop rapport with customers * Explain our products and services in-depth and ... Uncapped Commission Plan (The sky is the limit with earning possibilities as Top Reps make well ...

Comcast

Xfinity Retail Service Associate

East Peoria, IL · On-site

$17/hr

Guide customers through tablet setup and connectivity options. * Support activation and pairing of ... Most sales positions are eligible for a Commission under the terms of an applicable plan, while ...

Comcast

Xfinity Sales Associate

Concord, CA

$100K/yr

... XFINITY home services Communicate and develop rapport with customers Explain our products and ... Uncapped Commission Plan (The sky is the limit with earning possibilities as Top Reps make well ...

Comcast

Xfinity Sales Associate

Stockton, CA

$100K/yr

... XFINITY home services Communicate and develop rapport with customers Explain our products and ... Uncapped Commission Plan (The sky is the limit with earning possibilities as Top Reps make well ...

Comcast

Xfinity Retail Sales Consultant

Minnetonka, MN

$16.50/hr

Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... Total Target Compensation (Base Pay plus Targeted Commission): $24.19 Our sales compensation ...

Comcast

Xfinity Retail Sales Consultant

Minnetonka, MN · On-site

Hourly pay + uncapped commission Paid training - no experience required Day 1 benefits (medical ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Minnetonka, MN · On-site

Hourly pay + uncapped commission Paid training - no experience required Day 1 benefits (medical ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Service Associate

Stuart, FL

$15/hr

Provides great support to customers and the store team while constantly striving for improvement ... Most sales positions are eligible for a Commission under the terms of an applicable plan, while ...

Comcast

Xfinity Retail Service Associate

Stuart, FL

$15/hr

Provides great support to customers and the store team while constantly striving for improvement ... Most sales positions are eligible for a Commission under the terms of an applicable plan, while ...

Comcast

Comcast Xfinity Career Fair

Stockton, CA

Discover how rewarding it is to sell residential products and services that outshine the competition. Step up to the challenge. Change the game in your life and career as an Xfinity Sales Associate ...

Comcast

Xfinity Retail Sales Consultant

Triadelphia, WV · On-site

$22.69/hr

Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... Most sales positions are eligible for a Commission under the terms of an applicable plan, while ...

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All JobsXfinity Customer Service JobsCommission Xfinity Customer Service Jobs

Commission Xfinity Customer Service information

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How much do commission xfinity customer service jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for commission xfinity customer service in the United States is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

How much does Xfinity pay per hour?

Commission Xfinity Customer Service representatives typically earn an hourly wage that ranges from $12 to $20, depending on experience, location, and performance-based incentives. The role may also include bonuses or commissions based on sales or customer satisfaction metrics.

What are the key skills and qualifications needed to thrive as a Commission Xfinity Customer Service Representative, and why are they important?

To thrive as a Commission Xfinity Customer Service Representative, you need strong communication abilities, sales acumen, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and Xfinity product knowledge is typically required. Excellent problem-solving, patience, and interpersonal skills help you connect with customers and resolve issues efficiently. These competencies are crucial for achieving sales targets, ensuring customer satisfaction, and maintaining a positive brand reputation.

What are Commission Xfinity Customer Service jobs?

Commission Xfinity Customer Service jobs involve assisting Xfinity customers with their inquiries, technical issues, and account management, while earning a base pay plus commissions based on sales or service performance. Employees in these roles provide support via phone, chat, or in person, helping customers with billing, troubleshooting, and product information. The commission aspect usually depends on upselling products, meeting performance targets, or resolving customer issues efficiently, leading to additional earnings on top of the regular salary. This position requires strong communication skills, a customer-focused attitude, and familiarity with Xfinity products and services.

How can I make 2000 a week working from home?

Commission Xfinity Customer Service representatives can increase earnings by consistently meeting sales and customer satisfaction targets, which may lead to higher commissions. Success depends on skills in communication, product knowledge, and the ability to handle high call volumes efficiently. Earning $2000 weekly typically requires full-time hours, strong performance, and experience in sales or customer service roles.

What is the difference between Commission Xfinity Customer Service vs Xfinity Customer Support Representative?

AspectCommission Xfinity Customer ServiceXfinity Customer Support Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Employer & Industry UsageTelecommunications, cable servicesTelecommunications, cable services
Common Search & ComparisonYesYes

Commission Xfinity Customer Service roles focus on handling customer inquiries and resolving issues, often with performance-based incentives. Xfinity Customer Support Representatives perform similar duties but may have different commission structures or sales responsibilities. Both roles require customer service skills and industry knowledge, but the commission aspect distinguishes the positions in terms of compensation structure.

Do Xfinity agents get commission?

Xfinity customer service agents typically do not receive commissions; their pay is usually based on an hourly wage or salary. Their role focuses on assisting customers with services and troubleshooting rather than sales incentives. Compensation structures can vary by location and specific job position.

What are the most common challenges faced by Commission Xfinity Customer Service representatives, and how can they be overcome?

Commission Xfinity Customer Service representatives often face challenges such as managing high call volumes, addressing a wide range of customer concerns, and meeting sales or upselling targets. Successfully balancing customer satisfaction with sales goals requires strong communication skills, product knowledge, and resilience under pressure. Many representatives find it helpful to stay organized, actively listen to customers' needs, and participate in ongoing training to stay updated on Xfinity products and promotions. Collaborative teamwork and support from supervisors also play a key role in overcoming daily challenges.

Do Xfinity employees make commissions?

Xfinity customer service representatives typically do not earn commissions; their pay is usually based on an hourly wage or salary. Some roles may include performance bonuses or incentives, but commissions are not a standard part of the compensation structure for customer service positions.
More about Commission Xfinity Customer Service jobs
What cities are hiring for Commission Xfinity Customer Service jobs? Cities with the most Commission Xfinity Customer Service job openings:
What are the most commonly searched types of Xfinity Customer Service jobs? The most popular types of Xfinity Customer Service jobs are:
What states have the most Commission Xfinity Customer Service jobs? States with the most job openings for Commission Xfinity Customer Service jobs include:
What job categories do people searching Commission Xfinity Customer Service jobs look for? The top searched job categories for Commission Xfinity Customer Service jobs are:
Commission Xfinity Customer Service jobs near you
Infographic showing various Commission Xfinity Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 10% Part Time, and 9% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $38,854 per year, or $18.7 per hour.
Xfinity Retail Service Associate

Xfinity Retail Service Associate

Comcast

East Peoria, IL

$17/hr

Full-time

Posted 27 days ago

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services. 

Job Description

**Location: East Peoria, IL - Xfinity Store | 426 West Washington Street, East Peoria, IL 61611**

Primary Responsibilities — Mobile Focused: 

Mobile Activations & Customer Education  

  • Provide a white-glove experience activating new devices or BYOD to the network.  

  • Guide customers through tablet setup and connectivity options.  

  • Support activation and pairing of wearable devices for seamless use.  

  • Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue.  

  • Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource.  

  • Demonstrate basic features and capabilities of devices to increase customer confidence.  

Mobile Escalations  

  • Troubleshoot and resolve complex device or service issues.  

  • Assist customers in securing accounts, replacing lost or stolen devices, and navigating access recovery.  

  • Use advanced tools to manage escalations.  

Mobile Support  

  • Assist customers with transferring contacts, emails, and media.  

  • Provide password resets with appropriate credential verification.  

  • Activate and configure SIM or eSIM for device connectivity.  

  • Perform in-depth diagnostics to identify and resolve issues.  

  • Process returns or exchanges in compliance with company policies.  

  • Assist with warranty claims and replacement processes.  

  • Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible.  

  • On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, and identifying opportunities to upsell accessories or add-ons.  

Secondary Responsibilities — When No Primary Actions Occur or on Red Floor: 

Customer Check-In  

  • Provide hands-on demonstrations of devices and features to enhance value.  

Operations  

  • Support store resets for proper merchandising and operational readiness.  

  • Maintain visual standards and product placement for optimal customer experience.  

  • Inspect back-of-house to ensure clean, secure, and properly placed inventory.  

Express Transactions  

  • Facilitate quick device swaps for customers.  

  • Process equipment returns efficiently while ensuring compliance.  

Expectations for All Employees  

  • Understand and follow the Comcast Operating Principles.  

  • Own the customer experience and promote digital options at every touchpoint.  

  • Be an enthusiastic learner and advocate of Comcast products, services, and digital tools.  

  • Win as a team through collaboration and openness to new ideas.  

  • Participate in the Net Promoter System: huddles, callbacks, and feedback loops.  

  • Drive results and operational excellence.  

  • Foster and support a culture of inclusion.  

  • Do what’s right for customers, teammates, communities, and investors.  

Disclaimer  

This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.


Skills:

Customer-Focused; Workplace Organization; Teamwork; Self Motivation; Communication; Resilience; Professional Integrity


Salary:

Base Pay: $17.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.


Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

0-2 Years

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