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Farmers Insurance Csr Jobs (NOW HIRING)

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Insurance Customer Service Representative

San Diego, CA · On-site

$42K - $59K/yr

Busy Farmers Insurance office seeks F/T Customer Service Rep. * Processing policy transactions, billing, coverage, claims * Cross selling * Helping agent processing applications and renewals

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Insurance CSR

Mullica Hill, NJ · On-site

$15.23 - $17/hr

The Insurance Customer Service Representative (CSR) at our small agency provides essential back office support with a focus on quoting and managing a variety of insurance policies. This role ...

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Farmers Insurance Csr information

See salary details

$26K

$48.4K

$73K

How much do farmers insurance csr jobs pay per year?

As of Jul 5, 2026, the average yearly pay for farmers insurance csr in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

Does Farmers Insurance offer remote positions?

Farmers Insurance Customer Service Representatives (CSRs) typically work in an office environment, but some remote or work-from-home opportunities may be available depending on the role and location. Candidates should review specific job postings for remote options and requirements such as computer skills and internet connectivity.

Is Farmers Insurance a good career?

A Farmers Insurance Customer Service Representative (CSR) role can offer stable employment, opportunities for advancement, and skills in customer communication and insurance policies. The job typically involves handling client inquiries, processing claims, and maintaining policy information, often requiring strong interpersonal skills and knowledge of insurance products.

How to become an insurance customer service representative?

To become a Farmers Insurance customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and customer service experience. Some positions may require knowledge of insurance policies and the use of customer management software; obtaining relevant certifications can also improve job prospects.

What is the role of a CSR in insurance?

A Farmers Insurance Customer Service Representative (CSR) assists clients by answering questions, processing policy changes, and handling claims. They provide information about coverage options, support policyholders, and use insurance software to manage accounts efficiently. Strong communication skills and knowledge of insurance policies are essential for this role.
More about Farmers Insurance Csr jobs
Infographic showing various Farmers Insurance Csr job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Farmers Insurance Customer Service Representative

Farmers Insurance Agency - Oscar Castaneda

Ontario, CA • On-site

$40K - $70K/yr

Full-time

PTO

Posted 24 days ago

Be an early applicant


Job description

Join a team that cares about our customers and you! Farmers Insurance is looking for an experienced and committed individual to join our team as a Full-Time Customer Service Representative. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.


Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Licensing Assistance Available

Ongoing Training

Team Building Events

Work-Life Balance

Licensing assistance available

Business casual attire

Networking events

Paid holidays

Software taring modules

Weekly team meetings

Collaborative work environment


Responsibilities
  • Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
  • Grow sales revenue by utilizing phone, email and potential client lists.
  • Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.
  • Provide customers with additional information about new products and services.
  • Stay up-to-date on industry market trends and best practices.
  • Attend industry events to network and build relationships.
  • Develop and implement new marketing and sales strategies.
  • Attend training and continuing education courses.

Requirements
  • Great Customer Service Skills.
  • Works well with other employees and is a team player with a positive attitude.
  • Willing to obtain a Property & Casualty insurance license with support from the District Office.
  • Strong communication skills, both oral and written.
  • Driven and goal-oriented individual.
  • Be capable of handling customer rejection.
  • Strong communication and negotiation skills.
  • Bilingual, fluent in both English and Spanish is beneficial.
  • No insurance experience required but must be willing to learn
  • Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.
  • Ability to lead and motivate others, set a good example, and inspire others.