IT Support Specialist - MSP
$26 - $36/hr
Experience working on a help desk or for a managed service provider (MSP) * Clear career path ... Expertise with Windows 11 and Microsoft 365/Office 365 * MacOS experience a plus * PC building or ...
$26 - $36/hr
Experience working on a help desk or for a managed service provider (MSP) * Clear career path ... Expertise with Windows 11 and Microsoft 365/Office 365 * MacOS experience a plus * PC building or ...
$26 - $36/hr
Experience working on a help desk or for a managed service provider (MSP) * Clear career path ... Expertise with Windows 11 and Microsoft 365/Office 365 * MacOS experience a plus * PC building or ...
Rochester, NY · On-site
$116K - $139K/yr
... help desk/customer service by assisting them with questions and issues arising from the community ... Proficient knowledge of Microsoft Word and Excel * Excellent verbal and written communication ...
Rochester, NY · On-site
$116K - $139K/yr
... help desk/customer service by assisting them with questions and issues arising from the community ... Proficient knowledge of Microsoft Word and Excel * Excellent verbal and written communication ...
Rochester, NY · On-site
$50K - $120K/yr
... helpful but not required--we can teach our services * Familiarity with CRM software, Microsoft ... Uncapped commissions and bonus opportunities * Top performers have the opportunity to earn well ...
Quick apply
Rochester, NY · On-site
$50K - $120K/yr
... helpful but not required--we can teach our services * Familiarity with CRM software, Microsoft ... Uncapped commissions and bonus opportunities * Top performers have the opportunity to earn well ...
Rochester, NY · On-site
$55/hr
... help desk/customer service by assisting them with questions and issues arising from the community ... Proficient knowledge of Microsoft Word and Excel * Excellent verbal and written communication ...
Rochester, NY · On-site
$55/hr
... help desk/customer service by assisting them with questions and issues arising from the community ... Proficient knowledge of Microsoft Word and Excel * Excellent verbal and written communication ...
Rochester, NY · On-site
$70K - $90K/yr
... accruals, commission statements, raise and budget detail Identify opportunities for process ... Experience with payroll systems and reporting tools (e.g., Microsoft GP or similar ERP systems ...
Rochester, NY · On-site
$70K - $90K/yr
... accruals, commission statements, raise and budget detail Identify opportunities for process ... Experience with payroll systems and reporting tools (e.g., Microsoft GP or similar ERP systems ...
Rochester, NY · On-site
$70K - $90K/yr
... expenses, payroll accruals, commission statements, raise and budget detail Ø Identify ... Physical Requirements: Ø Ability to sit for extended periods while working at a computer or desk ...
Quick apply
Rochester, NY · On-site
$70K - $90K/yr
... expenses, payroll accruals, commission statements, raise and budget detail Ø Identify ... Physical Requirements: Ø Ability to sit for extended periods while working at a computer or desk ...
Rochester, NY · On-site
$70K - $90K/yr
... expenses, payroll accruals, commission statements, raise and budget detail Ø Identify ... Physical Requirements: Ø Ability to sit for extended periods while working at a computer or desk ...
Rochester, NY · On-site
$70K - $90K/yr
... expenses, payroll accruals, commission statements, raise and budget detail Ø Identify ... Physical Requirements: Ø Ability to sit for extended periods while working at a computer or desk ...
Help ensure timely donor acknowledgments and record-keeping Reception & Front Desk Coverage * Serve ... Must be proficient in Microsoft Office Suite.
Help ensure timely donor acknowledgments and record-keeping Reception & Front Desk Coverage * Serve ... Must be proficient in Microsoft Office Suite.
Rochester, NY · On-site
$20 - $22/hr
Help ensure timely donor acknowledgments and record-keeping Reception & Front Desk Coverage * Serve ... Must be proficient in Microsoft Office Suite.
Rochester, NY · On-site
$20 - $22/hr
Help ensure timely donor acknowledgments and record-keeping Reception & Front Desk Coverage * Serve ... Must be proficient in Microsoft Office Suite.
Help ensure timely donor acknowledgments and record-keeping Reception & Front Desk Coverage * Serve ... Must be proficient in Microsoft Office Suite.
Help ensure timely donor acknowledgments and record-keeping Reception & Front Desk Coverage * Serve ... Must be proficient in Microsoft Office Suite.
Rochester, NY · On-site
$22 - $25/hr
This individual will manage front desk operations, warmly greet visitors and clients, and deliver ... Proficient in Microsoft Office Suite and general computer skills. * Strong customer service ...
Rochester, NY · On-site
$22 - $25/hr
This individual will manage front desk operations, warmly greet visitors and clients, and deliver ... Proficient in Microsoft Office Suite and general computer skills. * Strong customer service ...
Rochester, NY · On-site
$22 - $25/hr
This individual will manage front desk operations, warmly greet visitors and clients, and deliver ... Proficient in Microsoft Office Suite and general computer skills. * Strong customer service ...
Rochester, NY · On-site
$22 - $25/hr
This individual will manage front desk operations, warmly greet visitors and clients, and deliver ... Proficient in Microsoft Office Suite and general computer skills. * Strong customer service ...
Victor, NY · On-site
$45K - $55K/yr
... desk for a leading Managed Service provider. The NOC Technician is responsible for managing ... This position also requires researching and testing new products and features to help ensure the ...
Victor, NY · On-site
$45K - $55K/yr
... desk for a leading Managed Service provider. The NOC Technician is responsible for managing ... This position also requires researching and testing new products and features to help ensure the ...
Rochester, NY · On-site
$20 - $22/hr
... Desk CoverageServe as backup to the receptionist for 1-2 hours daily, or more as neededGreet ... Must be proficient in Microsoft Office Suite.
Quick apply
Rochester, NY · On-site
$20 - $22/hr
... Desk CoverageServe as backup to the receptionist for 1-2 hours daily, or more as neededGreet ... Must be proficient in Microsoft Office Suite.
Rochester, NY · On-site
$50K - $120K/yr
... helpful but not required-we can teach our services * Familiarity with CRM software, Microsoft ... Uncapped commissions and bonus opportunities * Top performers have the opportunity to earn well ...
Rochester, NY · On-site
$50K - $120K/yr
... helpful but not required-we can teach our services * Familiarity with CRM software, Microsoft ... Uncapped commissions and bonus opportunities * Top performers have the opportunity to earn well ...
... help Handle phone calls Respond to emails Miscellaneous office tasks (training will be provided ... desk and work on computer in quiet environment Attention to detail Expertise in Microsoft Word ...
... help Handle phone calls Respond to emails Miscellaneous office tasks (training will be provided ... desk and work on computer in quiet environment Attention to detail Expertise in Microsoft Word ...
... help • Handle phone calls • Respond to emails • Miscellaneous office tasks (training will be ... desk and work on computer in quiet environment • Attention to detail • Expertise in Microsoft ...
... help • Handle phone calls • Respond to emails • Miscellaneous office tasks (training will be ... desk and work on computer in quiet environment • Attention to detail • Expertise in Microsoft ...
$17 - $23.50/hr
Administrative help Handle phone calls Respond to emails Edit and clean up Word documents Client ... desk and work with computer in quiet environment Attention to detail Expertise in Microsoft Word ...
$17 - $23.50/hr
Administrative help Handle phone calls Respond to emails Edit and clean up Word documents Client ... desk and work with computer in quiet environment Attention to detail Expertise in Microsoft Word ...
Pittsford, NY · On-site
$17 - $23.50/hr
The key elements of are: • Administrative help • Handle phone calls • Respond to emails • ... desk and work with computer in quiet environment • Attention to detail • Expertise in Microsoft ...
Pittsford, NY · On-site
$17 - $23.50/hr
The key elements of are: • Administrative help • Handle phone calls • Respond to emails • ... desk and work with computer in quiet environment • Attention to detail • Expertise in Microsoft ...
$16 - $24/hr
Meet with departing Front Desk Supervisor or Night Auditor to review business status and follow up ... Monitor expenses (telephone, cost of sales, supplies, commissions and labor). Resolve discrepancies ...
$16 - $24/hr
Meet with departing Front Desk Supervisor or Night Auditor to review business status and follow up ... Monitor expenses (telephone, cost of sales, supplies, commissions and labor). Resolve discrepancies ...
$12.57 - $14.47
2% of jobs
$14.47 - $16.37
6% of jobs
$16.37 - $18.26
12% of jobs
$18.80 is the 25th percentile. Wages below this are outliers.
$18.26 - $20.16
17% of jobs
The median wage is $21.68 / hr.
$20.16 - $22.06
16% of jobs
$22.06 - $23.96
16% of jobs
$24.90 is the 75th percentile. Wages above this are outliers.
$23.96 - $25.85
12% of jobs
$25.85 - $27.75
7% of jobs
$27.75 - $29.65
6% of jobs
$29.65 - $31.55
3% of jobs
$31.55 - $33.44
2% of jobs
$12
$22
$33
| Aspect | Commission Microsoft Help Desk | Microsoft Support Specialist |
|---|---|---|
| Certifications | Basic IT certifications, Microsoft certifications often preferred | Microsoft certifications, CompTIA A+ or Network+ |
| Work Environment | Help desk centers, remote support, on-site | Help desk, remote troubleshooting, on-site support |
| Employer & Industry | IT service providers, corporate IT departments | Microsoft partner companies, corporate IT teams |
| Search & Comparison Intent | Customer support, troubleshooting, help desk roles | Technical support, product troubleshooting, support roles |
Commission Microsoft Help Desk and Microsoft Support Specialist roles share similar certifications and work environments, focusing on troubleshooting and customer support. However, Help Desk roles often emphasize initial customer contact, while Support Specialists handle more complex technical issues. Both are vital in IT support, with overlapping skills but different scope of responsibilities.
$26 - $36/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 13 days ago
Ready to level up your IT career with a growing MSP? Join Just Solutions, Inc. in Fairport, NY as a full-time IT Support Specialist (MSP) and play a key role in supporting our customers across Western New York, from Utica to Buffalo.
We offer a competitive hourly wage of $26–$36, based on experience, plus a strong benefits package, including:
If this sounds like the perfect position for you, apply now!
JUST SOLUTIONS: OUR MISSION
Just Solutions, Inc. is so much more than an IT company! We're a full-service technology partner dedicated to helping businesses thrive in a fast-paced digital world. From network infrastructure and cloud solutions to security and system optimization, we provide end-to-end support that keeps our clients connected and competitive. With over 25 years of experience, we deliver innovative solutions and exceptional service to meet the evolving needs of modern businesses. If you're passionate about solving complex challenges and driving technological progress, we want to hear from you!
YOUR SCHEDULE
This IT role offers a stable Monday–Friday schedule from 8:00 AM to 5:00 PM, with opportunities to earn additional income through overtime.
YOUR DAY AS OUR IT SUPPORT SPECIALIST
Each day as an IT Support Specialist, you begin by reviewing your queue and responding to client inquiries promptly, courteously, and professionally. You answer incoming phone calls from clients and provide clear, friendly technical assistance, ensuring every interaction reflects a commitment to exceptional customer service. Throughout the day, you travel on-site to client locations to resolve issues in person, building strong relationships and delivering hands-on support that keeps their operations running smoothly.
You manage multiple tickets and calls simultaneously, documenting each case thoroughly and escalating issues when appropriate. Your ability to communicate effectively, make sound decisions, and work independently ensures that problems are resolved quickly and accurately. With client satisfaction as your priority, you maintain a pleasant and professional demeanor in all interactions-whether with executives, IT teams, or end users. Before wrapping up, you confirm that all tickets are updated and resolved, and you submit your timesheet promptly to maintain utilization requirements.
REQUIREMENTS
Our ideal IT Support Specialist - MSP thrives in a fast-paced environment, balancing technical expertise with outstanding customer service. If you communicate clearly, make sound decisions under pressure, and approach every interaction with energy, enthusiasm, and a commitment to client satisfaction-we want YOU! Apply today!
Must have the ability to pass a background check
Sourced by ZipRecruiter
It services
1 - 10 Employees
Fairport, NY, US
1997