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Commission Microsoft Help Desk Jobs in Rochester, NY

Clinical Pharmacist

Rochester, NY · On-site

$116K - $139K/yr

... help desk/customer service by assisting them with questions and issues arising from the community ... Proficient knowledge of Microsoft Word and Excel * Excellent verbal and written communication ...

... help desk/customer service by assisting them with questions and issues arising from the community ... Proficient knowledge of Microsoft Word and Excel * Excellent verbal and written communication ...

Payroll Analyst

Rochester, NY · On-site

$70K - $90K/yr

... expenses, payroll accruals, commission statements, raise and budget detail Ø Identify ... Physical Requirements: Ø Ability to sit for extended periods while working at a computer or desk ...

Payroll Analyst

Rochester, NY · On-site

$70K - $90K/yr

... expenses, payroll accruals, commission statements, raise and budget detail Ø Identify ... Physical Requirements: Ø Ability to sit for extended periods while working at a computer or desk ...

This individual will manage front desk operations, warmly greet visitors and clients, and deliver ... Proficient in Microsoft Office Suite and general computer skills. * Strong customer service ...

Office Admin

Pittsford, NY

$17 - $23.50/hr

Administrative help Handle phone calls Respond to emails Edit and clean up Word documents Client ... desk and work with computer in quiet environment Attention to detail Expertise in Microsoft Word ...

Office Admin

Pittsford, NY · On-site

$17 - $23.50/hr

The key elements of are: • Administrative help • Handle phone calls • Respond to emails • ... desk and work with computer in quiet environment • Attention to detail • Expertise in Microsoft ...

Meet with departing Front Desk Supervisor or Night Auditor to review business status and follow up ... Monitor expenses (telephone, cost of sales, supplies, commissions and labor). Resolve discrepancies ...

Showing results 21-40

Commission Microsoft Help Desk information

See Rochester, NY salary details

$12

$22

$33

How much do commission microsoft help desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for commission microsoft help desk in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What is the difference between Commission Microsoft Help Desk vs Microsoft Support Specialist?

AspectCommission Microsoft Help DeskMicrosoft Support Specialist
CertificationsBasic IT certifications, Microsoft certifications often preferredMicrosoft certifications, CompTIA A+ or Network+
Work EnvironmentHelp desk centers, remote support, on-siteHelp desk, remote troubleshooting, on-site support
Employer & IndustryIT service providers, corporate IT departmentsMicrosoft partner companies, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, product troubleshooting, support roles

Commission Microsoft Help Desk and Microsoft Support Specialist roles share similar certifications and work environments, focusing on troubleshooting and customer support. However, Help Desk roles often emphasize initial customer contact, while Support Specialists handle more complex technical issues. Both are vital in IT support, with overlapping skills but different scope of responsibilities.

What are the most commonly searched types of Microsoft Help Desk jobs in Rochester, NY? The most popular types of Microsoft Help Desk jobs in Rochester, NY are:
What are popular job titles related to Commission Microsoft Help Desk jobs in Rochester, NY? For Commission Microsoft Help Desk jobs in Rochester, NY, the most frequently searched job titles are:
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What cities near Rochester, NY are hiring for Commission Microsoft Help Desk jobs? Cities near Rochester, NY with the most Commission Microsoft Help Desk job openings:

IT Support Specialist - MSP

Just Solutions

Fairport, NY

$26 - $36/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

Ready to level up your IT career with a growing MSP? Join Just Solutions, Inc. in Fairport, NY as a full-time IT Support Specialist (MSP) and play a key role in supporting our customers across Western New York, from Utica to Buffalo.

We offer a competitive hourly wage of $26–$36, based on experience, plus a strong benefits package, including:

  • Health, dental, and vision insurance
  • HSA/FSA
  • Life insurance
  • Short- and long-term disability
  • Bonus structure
  • PTO
  • 401(k) with company match
  • Growth opportunities
  • Incentives for earning additional certifications

If this sounds like the perfect position for you, apply now!

JUST SOLUTIONS: OUR MISSION

Just Solutions, Inc. is so much more than an IT company! We're a full-service technology partner dedicated to helping businesses thrive in a fast-paced digital world. From network infrastructure and cloud solutions to security and system optimization, we provide end-to-end support that keeps our clients connected and competitive. With over 25 years of experience, we deliver innovative solutions and exceptional service to meet the evolving needs of modern businesses. If you're passionate about solving complex challenges and driving technological progress, we want to hear from you!

YOUR SCHEDULE

This IT role offers a stable Monday–Friday schedule from 8:00 AM to 5:00 PM, with opportunities to earn additional income through overtime.

YOUR DAY AS OUR IT SUPPORT SPECIALIST

Each day as an IT Support Specialist, you begin by reviewing your queue and responding to client inquiries promptly, courteously, and professionally. You answer incoming phone calls from clients and provide clear, friendly technical assistance, ensuring every interaction reflects a commitment to exceptional customer service. Throughout the day, you travel on-site to client locations to resolve issues in person, building strong relationships and delivering hands-on support that keeps their operations running smoothly.

You manage multiple tickets and calls simultaneously, documenting each case thoroughly and escalating issues when appropriate. Your ability to communicate effectively, make sound decisions, and work independently ensures that problems are resolved quickly and accurately. With client satisfaction as your priority, you maintain a pleasant and professional demeanor in all interactions-whether with executives, IT teams, or end users. Before wrapping up, you confirm that all tickets are updated and resolved, and you submit your timesheet promptly to maintain utilization requirements.

REQUIREMENTS

  • Associate degree in Computer Science or a related field, or equivalent experience
  • CompTIA A+ certification or equivalent
  • 5+ years of relevant experience supporting computers and/or providing technical support
  • Experience working on a help desk or for a managed service provider (MSP)
  • Clear career path interest toward server, networking, or cybersecurity engineering
  • Valid driver's license
  • Reliable personal vehicle and ability to travel throughout Western NY
  • Strong proficiency with support tools and PC software troubleshooting
  • Experience with major antivirus solutions (ESET, SentinelOne, Windows Defender)
  • Skilled with remote access tools (LogMeIn, ScreenConnect, TeamViewer, VNC)
  • Working knowledge of DNS, DHCP, firewalls, and mail flow
  • Familiarity with Active Directory (AD), IoT devices, and workstation peripherals (USB/NAS drives, printers/MFPs)
  • Cybersecurity awareness and hands-on bestpractice experience
  • Support experience with iOS and Android mobile devices
  • Expertise with Windows 11 and Microsoft 365/Office 365
  • MacOS experience a plus
  • PC building or advanced hardware experience (for example, gaming rigs or graphics cards) is a plus

Our ideal IT Support Specialist - MSP thrives in a fast-paced environment, balancing technical expertise with outstanding customer service. If you communicate clearly, make sound decisions under pressure, and approach every interaction with energy, enthusiasm, and a commitment to client satisfaction-we want YOU! Apply today!


Must have the ability to pass a background check