1

Commission Humana Customer Service Jobs (NOW HIRING)

After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you will help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...

next page

Showing results 1-20

Commission Humana Customer Service information

See salary details

$9

$18

$26

How much do commission humana customer service jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for commission humana customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commission Humana Customer Service representative, and why are they important?

To excel as a Commission Humana Customer Service representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications like Microsoft Office is essential. Patience, empathy, and active listening are vital soft skills for addressing customer concerns and building rapport. These skills ensure customer satisfaction, efficient issue resolution, and compliance with company and healthcare regulations.

What are some common challenges faced by Commission Humana Customer Service representatives, and how can they be addressed?

Commission Humana Customer Service representatives often encounter challenges such as handling high call volumes, managing complex member inquiries about benefits or claims, and ensuring compliance with privacy regulations. To address these challenges, it is important to develop strong communication and problem-solving skills, stay updated on Humana's policies, and leverage available training resources. Representatives also benefit from collaborating closely with team members and supervisors to resolve difficult cases efficiently and maintain high customer satisfaction.

What are Commission Humana Customer Service representatives?

Commission Humana Customer Service representatives are professionals who assist Humana members, often in roles that may be compensated in part by commission, with inquiries about their health insurance policies, benefits, claims, billing, and coverage options. They are trained to provide information, resolve issues, and guide customers through processes such as enrollment and policy updates. These representatives play a crucial role in ensuring customer satisfaction and maintaining the high standards of service expected by Humana. Their responsibilities may also include explaining commission structures to agents or brokers, depending on the specific position. Overall, they act as a vital link between Humana and its customers, ensuring clear communication and support.

What is the difference between Commission Humana Customer Service vs Humana Insurance Agent?

AspectCommission Humana Customer ServiceHumana Insurance Agent
Required CredentialsHigh school diploma or equivalent; customer service experienceLicensing in health insurance; state-specific certifications
Work EnvironmentCall centers, remote or office-basedField and office-based, client meetings
Employer & Industry UsageHumana, healthcare insuranceHumana, insurance sales and services
Primary FocusHandling customer inquiries, support, and serviceSelling insurance policies, client consultations

While both roles work within Humana's healthcare industry, Commission Humana Customer Service focuses on assisting customers with their inquiries and support, whereas Humana Insurance Agents actively sell policies and provide insurance advice. The customer service role typically requires customer support experience, while insurance agents need licensing and sales skills.

More about Commission Humana Customer Service jobs
What cities are hiring for Commission Humana Customer Service jobs? Cities with the most Commission Humana Customer Service job openings:
What are the most commonly searched types of Humana Customer Service jobs? The most popular types of Humana Customer Service jobs are:
What states have the most Commission Humana Customer Service jobs? States with the most job openings for Commission Humana Customer Service jobs include:
What job categories do people searching Commission Humana Customer Service jobs look for? The top searched job categories for Commission Humana Customer Service jobs are:
Infographic showing various Commission Humana Customer Service job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Medicare Sales Field Agent - Biloxi, Mississippi

Medicare Sales Field Agent - Biloxi, Mississippi

Humana

Biloxi, MS

$80K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Humana rating

8.0

Company rating: 8.0 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

144th of 259 rated insurance


Job description

Become a part of our caring community
With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The MarketPoint Career Channel Team is looking for experienced Medicare Field Sales Agents. This is a field-based role, and you must live in the designated territory to serve their local community. As part of a collaborative team of 8-12 Medicare Sales Agents, you'll work under the guidance of a Senior Manager and Regional Director who are committed to your success. Together, you'll help bring Humana's strategy to life: Achieve the fundamentals, differentiate through exceptional service, and grow by expanding our reach and influence.

What You'll Do in This FIELD-based Role:

  • Deliver: Build trust and educate individuals on Humana's Medicare Advantage plans and additional offerings like Life, Dental, Vision, and Prescription coverage.
  • Differentiate: Create meaningful, face-to-face connections through grassroots marketing, community events, and in-home visits-providing a personalized experience that sets Humana apart.
  • Grow: Self-generated sales, meet performance goals, and expand Humana's presence in the market by becoming a valued resource and building relationships in your community.

You'll engage with customers in the FIELD through a mix of in-person, virtual, and phone interactions. Face-to-face visits in prospective members' homes are a necessary part of this role.

Why Join Humana?

  • People-first culture that supports your personal and professional growth.
  • Inclusive and diverse environment that values multilingual talent and cultural understanding.
  • Flexibility to manage your schedule and success.
  • Purpose-driven mission to help people achieve their best health-and transform healthcare along the way.

Benefits include:

  • Medical, Dental, Vision, and a variety of other supplemental insurances
  • Paid Time Off (PTO) and Paid Holidays
  • 401(k) retirement savings plan with a great match
  • Tuition reimbursement and scholarships for qualifying dependent children
  • And much more!

Use your skills to make an impact

Required Qualifications

  • Active Health Insurance License required.
  • Must reside in Harrison County, MS.
  • Comfortable with daily face-to-face interactions in prospective members' homes and engaging with the community through service, organizations, volunteer work, or local events.
  • Experience engaging with the community through service, retail environment, organizations, volunteer work, or local events.
  • Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits (or higher, based on state requirements).

Preferred Qualifications

  • Active Life and Variable Annuity Insurance License.
  • 1+ years' experience selling Medicare products.
  • Experience in public speaking or delivering presentations to groups.
  • Familiarity with Salesforce & CRM
  • Associate's or Bachelor's degree.
  • Bilingual in English and Spanish, with the ability to speak, read, and write fluently in both languages.

Pay Range

The range below reflects a good faith estimate of total compensation for full time (40 hours per week) employment at the time of posting. This compensation package includes both base pay and commission with guarantee. The pay range may be higher or lower based on geographic location. Actual earnings will vary based on individual performance, with the base salary and commission structure aligned to company policies and applicable pay transparency requirements.

$80,000 - $125,000 per year.

#medicaresalesrep

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.


What Humana employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Humana logo

About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media