Commission Humana Customer Service Jobs (NOW HIRING)

Become a part of our caring community
With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

Are you passionate about the Medicare population, looking for a role in management with the ability to directly impact your own income potential? If so, we are looking for licensed agents, who are experienced, self-driven people leaders to join our team. Our Senior Manager, Medicare Sales, motivates, trains and drives a team of Medicare Sales Field Agents who sell individual health plan products and educates beneficiaries on our services in a field setting. Our Sales Managers are also responsible for actively recruiting new agents for their respective teams as needed. Our teams also sell Life, Annuity, Indemnity, Dental, Vision, Prescription plans, and more.
Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.

This role isfieldbased, and you will be out and about in the field on the Southside of Chicago - Tinsley Park, Oak Park, Joliet, IL area working with your team and meeting members face to face. You must reside in the Chicago, IL area or be willing to relocate to the area. Relocation allowance is available.

In thisfieldposition, you will; coach, mentor, educate, motivate and train a team of sales individuals. The Senior Manager, Medicare Sales, must be a strong people leader with a solid understanding of the market they serve, how to resolve operational problems and provide creative solutions to increase sales while following CMS guidelines. This role also involves cultivating, maintaining,and buildingrelationships with Humana's customers, both internal and external business partners, along with the communityweservethroughtelephonic, virtual, and face-to-face interactions with individuals and groups. Other responsibilities include developing marketing budgets, and looking for branding opportunities.

Use your skills to make an impact

Required Qualifications

• Must reside in the Chicago, IL area or be willing to relocate

• Active Health Insurance License

• 2+ years of Medicare sales or other related sales experience.

• Must be able to travel up to 50% of the time

• Ability to lead a team of sales associates and train them in successful sales techniques, educational presentation skills, utilizing technology tools as well as building relationships with communities and medical providers

• Strong aptitude for technology with proficiency in MS Office products, various CRM platforms, and various iPhone app capabilities

• Must be a strong leader, strong producer

• Strong organizational, interpersonal, communication and presentation skills

• Ability to adapt and overcome when necessary

• Community Engagement/Grassroots experience in marketing Medicare plans in the community

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

• This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 25/25/10 limits

Preferred Qualifications

• Active Life Insurance License

• Bachelor's Degree

• Strong background working in Medicare and the health solutions industry

• Engaged withthecommunitythroughservice, organizations, activities and volunteerism

• Project management background or certification a plus

• Bilingual with the ability to speak, read and write in an additional language without limitations or assistance

Humana Perks:

Full time associatesenjoy:

• Base salarywith acompetitivecommissionstructure

• Medical, Dental, Vision and a variety ofothersupplemental insurances

• Paid time off(PTO)& Paid Holidays

• 401(k) retirement savings plan

• Tuitionreimbursement and/or scholarships for qualifying dependent children.

• And much more!

Social Security Task:

Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Virtual Pre-Screen:

As part of our hiring process for this opportunity, we will be using exciting virtual pre-screen technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a virtual pre-screen, you will receive an email and text correspondence inviting you to participate in a HireVue prescreen. In this virtual prescreen, you will receive a set of questions to answer. You should anticipate this virtual prescreen taking about 10-15 minutes.

#MedicareSalesManager #MedicareSalesReps

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$84,700 - $115,600 per year

This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.