ZipRecruiter

Log In

1

Commission Humana Customer Service Jobs in Washington

Humana

Data Scientist

Washington, DC · Hybrid

... our customers. Join our rapidly expanding team of dedicated data scientists, engineers, policy ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...

Humana

Data Scientist

Washington, DC · Hybrid

... our customers. Join our rapidly expanding team of dedicated data scientists, engineers, policy ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...

Humana

Lead, IT Product Management

Washington, DC

Establish KPIs and SLAs for network services, ensuring accountability for performance and customer ... Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana ...

Humana

Lead, IT Product Management

Washington, DC · On-site

Establish KPIs and SLAs for network services, ensuring accountability for performance and customer ... Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana ...

Humana

Lead, IT Product Management

Washington, DC · On-site

Establish KPIs and SLAs for network services, ensuring accountability for performance and customer ... Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana ...

eCruit

Customer Service Assistant

Mclean, VA · On-site

$800 - $1.2K/wk

... Customer Service and Sales Representative Location: McLean, Virginia 22102 Company: NOVA ... Base Salary $800-$1,200 weekly + commission Job Type: Full-Time Work Environment: In-person ...

My Pest Pros

Customer Service Representative

Vienna, VA · On-site

Client Care Representative (CCR) - Customer Service & Sales Full-Time | On-Site | Vienna, VA My ... Competitive pay plus sales commission opportunities * Performance bonuses * Health, dental, vision ...

New

Covista

Customer Service Representative

Columbia, MD

$18 - $23/hr

Walden University is accredited by The Higher Learning Commission (hlcommission.org). Visit WaldenU ... The Customer Service Representative (CSR) will service incoming customers through phone calls ...

Covista

Customer Service Representative

Columbia, MD · On-site +1

$18 - $23/hr

Walden University is accredited by The Higher Learning Commission (hlcommission.org). Visit WaldenU ... The Customer Service Representative (CSR) will service incoming customers through phone calls ...

next page

Showing results 1-20

All JobsHumana Customer Service JobsCommission Humana Customer Service JobsCommission Humana Customer Service Jobs in Washington

Commission Humana Customer Service information

What is a Commission Humana Customer Service representative?

Commission Humana Customer Service representatives are professionals who assist Humana members, often in roles that may be compensated in part by commission, with inquiries about their health insurance policies, benefits, claims, billing, and coverage options. They are trained to provide information, resolve issues, and guide customers through processes such as enrollment and policy updates. These representatives play a crucial role in ensuring customer satisfaction and maintaining the high standards of service expected by Humana. Their responsibilities may also include explaining commission structures to agents or brokers, depending on the specific position. Overall, they act as a vital link between Humana and its customers, ensuring clear communication and support.

What are the key skills and qualifications needed to thrive as a Commission Humana Customer Service representative?

To excel as a Commission Humana Customer Service representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications like Microsoft Office is essential. Patience, empathy, and active listening are vital soft skills for addressing customer concerns and building rapport. These skills ensure customer satisfaction, efficient issue resolution, and compliance with company and healthcare regulations.

What are some common challenges faced by Commission Humana Customer Service representatives, and how can they be addressed?

Commission Humana Customer Service representatives often encounter challenges such as handling high call volumes, managing complex member inquiries about benefits or claims, and ensuring compliance with privacy regulations. To address these challenges, it is important to develop strong communication and problem-solving skills, stay updated on Humana's policies, and leverage available training resources. Representatives also benefit from collaborating closely with team members and supervisors to resolve difficult cases efficiently and maintain high customer satisfaction.

What is the difference between Commission Humana Customer Service vs Humana Insurance Agent?

AspectCommission Humana Customer ServiceHumana Insurance Agent
Required CredentialsHigh school diploma or equivalent; customer service experienceLicensing in health insurance; state-specific certifications
Work EnvironmentCall centers, remote or office-basedField and office-based, client meetings
Employer & Industry UsageHumana, healthcare insuranceHumana, insurance sales and services
Primary FocusHandling customer inquiries, support, and serviceSelling insurance policies, client consultations

While both roles work within Humana's healthcare industry, Commission Humana Customer Service focuses on assisting customers with their inquiries and support, whereas Humana Insurance Agents actively sell policies and provide insurance advice. The customer service role typically requires customer support experience, while insurance agents need licensing and sales skills.

What are the most commonly searched types of Humana Customer Service jobs in Washington?

The most popular types of Humana Customer Service jobs in Washington are:

What are popular job titles related to Commission Humana Customer Service jobs in Washington?

For Commission Humana Customer Service jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Commission Humana Customer Service jobs in Washington look for?

The top searched job categories for Commission Humana Customer Service jobs in Washington are:

What cities in Washington are hiring for Commission Humana Customer Service jobs?

Cities in Washington with the most Commission Humana Customer Service job openings:

Commission Humana Customer Service jobs near you
Infographic showing various Commission Humana Customer Service job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 11% Part Time, and 9% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Data Scientist

Washington, DC • Hybrid

Humana
Health Care and Social Assistance • 10K+ employees

8.0

Company rating: 8.0 out of 10

Based on 266 frontline employees who took The Breakroom Quiz

168th of 312 rated insurance

People enjoy working here

Good employer

Recommended by students

Learn more about Humanaexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Become a part of our caring community
The Enterprise AI organization at Humana is a pioneering force, advancing AI innovation enterprise-wide across Humana's Insurance, CenterWell, Growth, and Corporate business segments. By collaborating with world-leading experts, we are at the forefront of delivering cutting-edge AI technologies to improve care quality and experience of millions of consumers. We are actively seeking top talent to develop robust and reusable AI modules and pipelines, ensuring adherence to best practices in accountable AI. Join us in shaping the future of healthcare through AI excellence.
We are seeking a Data Scientist 2 who will contribute to Generative AI initiatives at Humana, leveraging state-of-the-art LLMs to build applications. Our goal is to create safe AI solutions that will revolutionize and improve healthcare experience and outcomes for our customers. Join our rapidly expanding team of dedicated data scientists, engineers, policy experts, and business leaders as we work together to build impactful and beneficial AI systems.

Key Responsibilities

  • AI Innovation & Responsible Generative AI Design and develop AI solutions using Python, AI/ML and generative models like LLMs. Ensure responsible development aligned with Humana's ethical standards, focusing on transparency, safety, and real-world impact.

  • Agentic AI System Design Build autonomous AI agents using frameworks (i.e. LangChain, LangGraph, AutoGen, CrewAI) to support reasoning and decision-making in healthcare.

  • Enterprise Integration & Business Collaboration Embed AI into Humana's systems and workflows. Partner with business teams to understand challenges, co-create solutions, and communicate AI capabilities clearly-especially around generative AI. Design for scalability, reliability, and compliance.

  • MLOps & DevOps Collaboration Work with engineering and product teams to implement best practices for deploying and maintaining AI models in production.

  • Execution of data science initiatives, including design, development, and implementation.

  • Collaborate with data scientists, date engineers, software engineers, and stakeholders to deliver high impact AI use case solutions.

  • Develop and maintain advanced AI/machine learning models and algorithms.

  • Design and implement robust monitoring capabilities to maintain optimal performance and reliability.

  • Experience in creating reports, projections, models, and presentations to business stakeholders.


Use your skills to make an impact

Required Qualifications

  • Bachelor's Degree and 2 or more years of applicable experience OR Master's Degree and 1 or more year of experience preferably with a focus on developing production-ready AI solutions

  • Experience with Agentic AI System Design

  • Experience collaborating with MLOps and DevOps teams

  • Proficiency in SQL, Python, PySpark, and data analysis/data mining tools

  • Experience with machine learning frameworks like Scikit-Learn, Tensorflow, or Pytorch

  • Experience with high performance, large-scale ML systems

  • Experience with language modeling with transformers

  • Experience with large-scale ETL

Additional Information

Work Style: This position will have a hybrid work style, with 3 days per week in office and 2 days per week remote/home.

Office Location Options:

  • Louisville, KY

  • Boston, MA

  • New York, NY

  • Dallas, TX

  • Tampa, FL

  • Washington, DC (Arlington, VA)

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$97,900 - $133,500 per year


This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana logo

About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

FacebookTwitter

View All Humana Jobs

What Humana employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply