Commissary Operations Manager Jobs (NOW HIRING)

Union Supply Group Since its founding in 1991, Union Supply Group has grown into the most innovative and price sensitive supplier of commissary goods and services. Union Supply provides food, apparel, footwear, electronics, and personal-care products to State, Federal and County correctional institutions nationwide.

Work with a team culture of respect, career growth, job security and competitive compensation! We strive for a positive environment where everyone can grow and learn at every step of their journey. With Union Supply Group you will know you will be entrusted with making a great impact on the organization.

Purpose of Position:

Manages all aspects of on-site commissary operations at assigned location.

DUTIES AND RESPONSIBILITIES:

• Ensure contract compliance in all areas of commissary operations.
• Ensure commissary ordering process and commissary distribution to Offenders is conducted in accordance with the approved facility schedule. 
• Ensure the collection and processing of completed order forms (If applicable)
• Ensure the delivery of each commissary order to the correct inmate according to the facility delivery schedule.
• Respond to and resolve each inmate request and/or written grievances concerning commissary services (per the local facility policy and procedures).
• Monitor all aspects of on-site physical commissary delivery operations to ensure efficiency.
• Ensure credits, damages and/or replacements are processed in a timely manner.
• Conduct long range planning for commissary scheduling for holidays and/or other special events.
• Establish standards and monitor all aspects of on-site inventory control including ordering of replenishment products, receiving, stocking product, inventorying product and processing orders (when applicable).
• Establish standard written local operating policies and procedures, to include order processing, delivery operations, inventory control (if applicable) personnel training, inmate informational postings etc.
• Ensure compliance with all applicable local business requirements, (e.g.  Business licensing, insurance documentation, etc…).
• Ensure proper maintenance and/or accountability of all USCS equipment, supplies, product, and areas assigned to USCS.
• Attend any facility meetings as required by the facility administration.
• Act as a liaison with the facility and USCS.
• Conduct training of USCS commissary personnel and inmate workers (if applicable)
• Process on-site employee payroll (per the current payroll schedule).
• Recruit, interview, hire personnel, and administer employee corrective actions as necessary (if applicable).
• Perform USCS Employee Performance Reviews (per company policy, if applicable).
• Preform Performance Reviews for inmate workers (if applicable).
• Ensure employees know and follow all policies, and procedures of the correctional facility.
• Monitor changes and report to supervisor any changes to the local sales tax rates.
• Participate and schedule required annual on-site security and training classes and maintain training records.
• Ensure compliance with American Correctional Association standards when applicable
• Ensure any administrative functions are carried out in accordance with Company policies.
• Ensure established operating policies/procedures are reviewed and remain current.
• Establish alternate operational plans for an emergency commissary schedule, bulk deliveries and/or any unanticipated facility incident effecting normal commissary operations.
• Preform other duties as directed by your supervisor.

Essential Functions:

• Retain and maintain a correctional facility security clearance.
• Lift orders or packages which weight up to 50 lbs.
• Attend initial and annual facility orientation and training and remain current in any certifications as required by the Facility.
• Know and follow all rules, regulations, security policies and procedures of the correctional facility.
• Know and follow the policies and procedures outlined in the company’s employee handbook and USCS’s local Operations manual.
• Complete additional/miscellaneous duties as assigned by Supervisor.

We offer:

• Career advancement. We continuously strive to upskill our employees and offer internal employees the opportunity to thrive and grow within the company.
• Training & New skills.  You’ll learn. The opportunities are limitless. You will be given the opportunity to learn beyond your expertise and cross train to allow you to expand your knowledge base.
• Team environment. At Union Supply Group, we are a Team. It isn’t uncommon to work on small or large teams where everyone supports each other.

Benefits Continued:

• Competitive wage
• Team environment
• Good Work-Life Balance
• Healthcare (medical, dental, vision)
• 401(k) savings plan
• Paid Time Off (PTO)
• Holiday pay opportunities
• Birthday PTO
• On-the-job training and skills development
• Employee Assistance Program

Education and Experience Requirements:

• Minimum of a two-year college degree
• Minimum of two years of supervisory experience
• Intermediate computer skills with knowledge of MS Office Suite
• Strong customer service background
• Must be well versed in organizational skills

COVID-19

Position requires COVID vaccination 

Equal Employment Opportunity Policy

Union Supply Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.