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Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

Associate Director, Sales, Inventory & Operations Planning (SIOP) - Residential

Position Overview

The Associate Director of SIOP - Residential leads the end-to-end Sales, Inventory, and Operations Planning process for the Residential business segment, This role is responsible for aligning demand, supply, inventory, and financial plans to drive operational excellence, service performance, and profitable growth.

The role partners cross-functionally across Commercial, Operations, Finance, Product Management, and Supply Chain to ensure an integrated, forward-looking plan that supports strategic objectives.

Key Responsibilities

SIOP Leadership & Governance

• Own and lead the monthly SIOP cycle, including demand review, supply review, executive S&OP, and consensus planning.

• Establish and enforce governance, standard work, and performance metrics across the Residential planning process.

• Serve as the primary liaison between executive leadership and cross-functional teams regarding supply/demand alignment.

Demand & Supply Alignment

• Oversee demand planning processes in partnership with Sales, Marketing, and Product teams.

• Ensure robust supply planning capabilities across manufacturing, procurement, and distribution networks.

• Balance trade-offs between service levels, inventory investment, capacity, and cost.

Financial & Business Integration

• Integrate financial planning with SIOP to ensure alignment with revenue, margin, and cash flow objectives.

• Translate operational plans into financial projections and risks/opportunities.

• Partner with Finance to support forecasting accuracy and variance analysis.

Team Leadership & Capability Building

• Lead, coach, and develop a high-performing team of ~9 SIOP and planning professionals.

• Build organizational capability in advanced planning, analytics, and scenario modeling.

• Foster a culture of accountability, continuous improvement, and data-driven decision-making.

Analytics, Insights & Scenario Planning

• Drive use of advanced analytics to improve forecast accuracy, inventory optimization, and responsiveness.

• Lead scenario planning to evaluate business risks such as demand volatility, supply constraints, or macroeconomic changes.

• Provide actionable insights and recommendations to senior leadership.

Cross-Functional Collaboration

• Partner closely with:

• Commercial teams to align forecasts and promotional plans

• Operations to ensure capacity and production alignment

• Supply Chain to manage inventory and logistics strategies

• Product teams on lifecycle and portfolio planning

• Facilitate executive-level discussions on trade-offs and prioritization.

Continuous Improvement & Digital Enablement

• Champion SIOP process maturity, including implementation of best practices and digital tools.

• Identify and lead initiatives to improve planning cycle efficiency, data quality, and process integration.

• Benchmark against industry standards and drive transformation where needed.

Key Performance Indicators (KPIs)

• Forecast accuracy and bias

• Customer service level / fill rate

• Inventory turns and working capital

• Revenue plan attainment

• SIOP plan adherence

• Scenario readiness and decision cycle time

Minimum Requirements

• 10+ years of deep management and leadership experience to lead cross-department project teams or manage across multiple related departments.
• Bachelor's Degree and minimum 10 years of supply chain and/or SIOP experience or, Master's Degree and minimum 8 years of supply chain and/or SIOP experience.

Preferred Requirements

• Experience with planning tools such as SAP, kinaxis, Power BI or similar
• Experience in both demand planning and supply planning
• Prior experience owning a full SIOP process

Pay Range

Other Compensation

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

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Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.