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Commercial Operations Jobs in Indiana (NOW HIRING)

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Accounting and Commercial Operations Specialist

Carmel, IN · On-site

$65K - $70K/yr

The Commercial Operations Specialist is responsible for ensuring all customer orders are processed timely and accurately. This includes, but is not limited to, entering customer sales orders ...

Wabash National Corporation

Sr. Business Analyst

Lafayette, IN · On-site

$89K - $115K/yr

The Senior Business Analyst for Commercial Operations will serve as a strategic analytics partner to the commercial organization, translating complex data into actionable insights that improve sales ...

Walker Transport

Sr. Business Analyst

Lafayette, IN

$89K - $115K/yr

The Senior Business Analyst for Commercial Operations will serve as a strategic analytics partner to the commercial organization, translating complex data into actionable insights that improve sales ...

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Commercial Operations information

See Indiana salary details

$9

$22

$46

How much do commercial operations jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for commercial operations in Indiana is $22.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $26.30 per hour, depending on experience, location, and employer.

What is commercial operations?

Commercial operations refer to the processes, activities, and teams within a company that focus on driving revenue, optimizing business performance, and supporting sales and marketing functions. This often includes sales operations, pricing strategy, contract management, forecasting, and customer relationship management. The goal of commercial operations is to ensure seamless collaboration between departments to maximize profitability and efficiency. Professionals in this field analyze data, streamline processes, and implement strategies that help the business grow. They play a critical role in supporting leadership decisions and achieving commercial objectives.

What are the key skills and qualifications needed to thrive in commercial operations?

To excel in Commercial Operations, you need strong analytical skills, business acumen, and a background in business administration or a related field. Familiarity with CRM systems, sales analytics tools, and data visualization platforms such as Salesforce or Tableau is commonly required. Excellent communication, problem-solving abilities, and cross-functional collaboration are valuable soft skills for this role. These competencies are vital for optimizing processes, driving revenue growth, and ensuring smooth coordination across sales, marketing, and operations teams.

How does a commercial operations professional typically collaborate with sales and marketing teams to drive business growth?

Commercial Operations professionals play a crucial role in aligning sales and marketing efforts by streamlining processes, analyzing performance metrics, and ensuring effective communication between teams. They often manage sales enablement tools, oversee CRM systems, and provide data-driven insights that help both departments refine strategies and achieve revenue targets. This collaboration fosters a more efficient go-to-market approach and helps identify opportunities for upselling or cross-selling, ultimately supporting overall business growth.

What is the difference between Commercial Operations vs Sales Operations?

AspectCommercial OperationsSales Operations
Primary FocusOverseeing overall commercial strategy, including marketing, pricing, and product managementSupporting sales teams with processes, tools, and data to drive sales performance
Required CredentialsBusiness degree, experience in commercial strategy, understanding of market analysisBusiness or sales-related degree, experience in sales support, CRM proficiency
Work EnvironmentCross-functional teams, strategic planning sessions, corporate officesSales teams, CRM systems, sales meetings, and reporting

While both roles support revenue generation, Commercial Operations focuses on overall commercial strategy and market positioning, whereas Sales Operations concentrates on enabling and optimizing sales team performance. Understanding these differences helps organizations align roles with business goals and select the right candidates for each position.

What are the most commonly searched types of Commercial Operations jobs in Indiana?

The most popular types of Commercial Operations jobs in Indiana are:

What are popular job titles related to Commercial Operations jobs in Indiana?

For Commercial Operations jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Commercial Operations jobs in Indiana look for?

The top searched job categories for Commercial Operations jobs in Indiana are:

Commercial Operations jobs near you
Infographic showing various Commercial Operations job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,806 per year, or $23 per hour.

Commercial Operations Director

Lafayette, IN • On-site

Wabash National Corporation
Manufacturing • 10K+ employees
Learn more about Wabash National Corporationexternal

Full-time

Posted 24 days ago

Wabash National rating

7.4

Company rating: 7.4 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

Job description

About the Role:
We are seeking a strategic, people-centered leader to lead a Customer Experience team within Wabash's Commercial Operations organization. Reporting to the Sr. Director, Commercial Operations, this role will help advance the Customer Experience vision by leading people, building team capability, strengthening cross-functional partnerships, and driving a more consistent, proactive, and scalable customer experience.
This leader will connect day-to-day execution with the broader Commercial Operations vision-improving sales efficiency and customer outcomes through standard work, process discipline, digital adoption, and data-informed decision making.
Your Responsibilities:
  • Lead, coach, develop, and engage a Customer Experience team, creating clarity, accountability, and a culture of service, ownership, and continuous improvement.
  • Build and sustain a high-performing team by setting clear expectations, providing regular coaching and feedback, managing performance, and developing talent for current and future business needs.
  • Lead the team's evolution from reactive issue resolution to proactive customer partnership by building capability in root-cause problem solving, communication discipline, and customer insight generation.
  • Translate the Customer Experience future-state vision into team priorities, operating rhythms, goals, and measurable outcomes.
  • Partner across the Commercial team and cross-functional stakeholders to remove friction and improve end-to-end execution.
  • Drive a more seamless and proactive customer journey by improving communication, escalation management, issue resolution, handoffs, and consistency across assigned teams and customer segments.
  • Partner with our business analytics resources to use customer, process, ticketing, quote-to-cash, and operational data to identify trends, prioritize improvements, and support root-cause problem solving.
  • Establish and reinforce standard work, playbooks, communication expectations, escalation paths, and performance routines that reduce variation and improve scalability.
  • Support adoption of customer experience tools and systems, including CRM, ticketing, quoting, workflow, reporting, and other digital enablement efforts.
  • Communicate priorities, risks, tradeoffs, and progress while leading the team through change and strengthening the One Wabash mindset.

Let's Talk About Your Qualifications:
  • Bachelor's degree in Business, Supply Chain, Operations, Engineering, Customer Experience, or related field required; advanced degree preferred.
  • 8+ years of progressive leadership experience in customer experience, commercial operations, sales operations, customer service, or related functions.
  • Demonstrated ability to build, lead, develop, and engage high-performing teams through clear expectations, coaching, performance management, prioritization, accountability, and talent development.
  • Proven ability to lead teams through change, transformation, process improvement, or operating model evolution.
  • Experience partnering across complex, cross-functional teams to improve customer outcomes and end-to-end execution.
  • Ability to translate strategy into clear priorities, operating routines, metrics, and execution plans.
  • Strong understanding of customer experience operations, escalation management, customer communication, and quote-to-cash or order-to-cash processes.
  • Experience using data, KPIs, dashboards, process metrics, and customer feedback to improve performance and decision making.
  • Demonstrated ability to improve processes, establish standard work, reduce variation, and drive adoption of new ways of working.
  • Ability to lead through ambiguity, simplify complexity, influence stakeholders, and create clarity for teams.
  • Strong business acumen with the ability to connect customer experience work to sales efficiency, responsiveness, scalability, margin discipline, and customer loyalty.

Success Measures for the role:
  • Elevated team engagement, role clarity, accountability, and readiness for future-state capabilities.
  • Improved customer responsiveness, communication consistency, and escalation discipline.
  • Stronger adoption of standard work, digital tools, reporting, and performance routines.
  • Reduced recurring customer issues, rework, handoff gaps, and process-driven friction.
  • Increased stakeholder confidence in the Customer Experience team's ability to execute, improve, and scale.

Leadership Attributes:
At Wabash, we pride ourselves on being empowering, and there are some things we feel very strongly about:
  • Embrace Diversity and Inclusion - Solicit and respect the input of others, celebrate differences, and strive for transparency and inclusiveness
  • Seek to Listen - Actively listen to reach the best solution and make the strongest decisions
  • Always Learn - Strive to improve; do not quit or settle for the status quo
  • Be Authentic - Demonstrate honesty, incredible energy, and grit in everything you do
  • Win Together - Collaborate, seek alignment, and excel at cross-group communication to succeed as one team and One Wabash

Join us in turning ideas into world-changing realities. Curate and build your high-impact professional career at Wabash!
Affirmative Action/EEO Statement:
Wabash is committed to providing equal employment opportunity for its associates and applicants without regard to race, color, religion, sex, age, national origin, veteran status, disability, or other protected class or activity under federal, state, or local law. All employment decisions must be based on neutral, legitimate criteria. All employment policies and rules shall be applied equally to similarly situated associates.
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