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Commercial Lines Supervisor Jobs (NOW HIRING)

Relationinsurance

Service Leader - Commercial Lines

OR · On-site +1

WHAT WE'RE LOOKING FOR The Commercial Lines Service Leader oversees the department and serves as ... Supervises the department, serving as a mentor and resource. * Leads team meetings and regular 1:1s ...

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Commercial Lines Supervisor information

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$32.5K

$81.8K

$126K

How much do commercial lines supervisor jobs pay per year?

As of Sep 2, 2026, the average yearly pay for commercial lines supervisor in the United States is $81,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $102,000.00 per year, depending on experience, location, and employer.

What is a commercial lines supervisor?

A Commercial Lines Supervisor is an insurance professional responsible for overseeing the operations and staff handling commercial insurance policies, such as property, liability, and business auto insurance. They ensure that underwriting, policy issuance, and customer service processes run smoothly and comply with industry regulations. This role often involves training team members, resolving escalated issues, and working closely with agents and clients to meet business objectives. Strong leadership, communication, and knowledge of commercial insurance products are essential for success in this position.

What are the key skills and qualifications needed to thrive as a commercial lines supervisor, and why are they important?

To thrive as a Commercial Lines Supervisor, you need strong knowledge of commercial insurance products, underwriting, and regulatory compliance, typically supported by industry experience and relevant certifications like CPCU or CIC. Familiarity with agency management systems, quoting platforms, and CRM tools is essential for managing policies and workflows. Leadership, problem-solving, and effective communication are critical soft skills for guiding teams and maintaining client relationships. These abilities ensure efficient operations, regulatory adherence, and high-quality service in a competitive insurance environment.

What are some common challenges faced by a commercial lines supervisor, and how can they be addressed?

One common challenge for a Commercial Lines Supervisor is balancing the demands of managing a team while ensuring compliance with regulatory requirements and meeting client expectations. Supervisors often need to resolve complex coverage issues, coordinate with underwriters, and mentor team members to maintain high service standards. Effective communication, strong organizational skills, and ongoing training can help address these challenges, leading to a more efficient workflow and better client outcomes.

What is the difference between Commercial Lines Supervisor vs Commercial Lines Underwriter?

AspectCommercial Lines SupervisorCommercial Lines Underwriter
Primary RoleOversees and manages commercial insurance policies, team supervision, and claims handlingEvaluates and assesses insurance applications, determines policy terms, and pricing
CredentialsTypically requires insurance licenses, industry experience, and sometimes management certificationsRequires insurance licenses, underwriting certifications, and industry knowledge
Work EnvironmentOffice-based, team management, collaboration with agents and clientsOffice-based, analytical work, risk assessment, and decision-making
Industry UsageCommonly found in insurance companies, agencies, and brokeragesPrimarily employed within insurance carriers and underwriting firms

The Commercial Lines Supervisor focuses on managing teams and overseeing policies, while the Commercial Lines Underwriter specializes in evaluating risks and setting policy terms. Both roles require industry licenses and insurance knowledge, but their core responsibilities differ significantly in scope and daily tasks.

More about Commercial Lines Supervisor jobs

What job categories do people searching Commercial Lines Supervisor jobs look for?

The top searched job categories for Commercial Lines Supervisor jobs are:

Commercial Lines Supervisor jobs near you
Infographic showing various Commercial Lines Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $81,750 per year, or $39.3 per hour.

Commercial Lines Producer

Salem Five Insurance Services

Woburn, MA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 7 days ago

Job description

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.

This position requires the ability to work in the Woburn, MA offices.

Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.

Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about.

This role is responsible for the production of new business in Commercial Lines Insurance, including participation in developing sales marketing plan. In addition to sales responsibilities, this person works with the Commercial Lines insurance team to ensure excellent customer service and retention. This position will start based in Woburn, eventual location TBD based on candidate & office location.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Meets agreed upon objectives for production of new business. Works with Commercial Lines Account Executives and agency staff to provide excellent service and retain risks.
  • Participates in the development of a sales marketing plan. Meets annual sales goal.
  • Actively cross sells and refers prospects to the appropriate business areas.
  • Develops and maintains prospect lists of clients for agency’s targeted businesses. Contacts prospects, schedules appointments and makes sales presentations.
  • Coordinates production efforts with marketing and service personnel.
  • Accurately and thoroughly completes required paperwork before submitting to marketing.
  • Conducts periodic meetings with Account Execs, Operations Manager and marketing to provide updates and account information.
  • Arranges payment terms for accounts in accordance with agency credit and collection policies.
  • Cooperates in gathering information on renewals. Supervises delivery of renewals and/or binders following agency guidelines.
  • Balances productions to achieve desired mix of business. Promotes products of carriers that the firm has identified as important.
  • Keeps abreast of trends and techniques, and uses agency selling aids to maintain a competitive status for the agency with the industry.
  • Attend sales seminars, company sales meetings, training sessions or educational activities needed to improve sales techniques, stay up-to-date on the latest developments in the marketplace and perform to full potential.
  • Maintains all licenses and keeps current all professional designations.
  • Participates in any special projects at management’s request.
  • Demonstrates compliance with banking business laws and regulations as defined in company policies and procedures pertinent to the position.

EDUCATION and/or EXPERIENCEBachelor's degree (B. A.) from four-year college or university; or one to two years’ related experience and/or training; or equivalent combination of education and experience; insurance company sponsored courses, workshops, etc.

CERTIFICATES, LICENSES, REGISTRATIONS:

Insurance license, valid driver's license and acceptable driving record.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and sit. The employee is occasionally required to walk and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more

Salary Range: Commission

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, and performance. This range may be modified in the future.

Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you.

Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.

No unsolicited resumes accepted from agencies.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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