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Commercial Lines Manager Jobs in Indiana (NOW HIRING)

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Commercial Lines Manager information

See Indiana salary details

$30.9K

$77.8K

$119.9K

How much do commercial lines manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for commercial lines manager in Indiana is $77,791.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $97,100.00 per year, depending on experience, location, and employer.

What is a commercial lines manager?

A Commercial Lines Manager is a professional in the insurance industry responsible for overseeing commercial insurance policies and teams. They manage accounts for businesses, ensuring clients have the appropriate coverage for their operations, property, and liability needs. Their role often involves supervising underwriters or account managers, developing client relationships, and ensuring compliance with industry regulations. Commercial Lines Managers also analyze market trends and help design insurance products tailored to business clients. They play a key role in risk management and the financial health of their clients’ businesses.

What are the key skills and qualifications needed to thrive as a commercial lines manager?

To thrive as a Commercial Lines Manager, you need a deep understanding of commercial insurance products, risk assessment, underwriting principles, and a relevant bachelor's degree or insurance certifications like CIC or CPCU. Familiarity with insurance management systems, quoting platforms, and regulatory compliance tools is typically required. Strong leadership, negotiation, and client relationship-building skills help set top performers apart. These abilities are crucial for ensuring profitable portfolio management, regulatory adherence, and delivering excellent service to clients and teams.

What are some common challenges faced by a commercial lines manager, and how can they be addressed?

A Commercial Lines Manager often encounters challenges such as balancing client needs with underwriting guidelines, staying updated on industry regulations, and managing a high volume of policy renewals and endorsements. To address these, strong organizational skills, ongoing professional development, and clear communication with both clients and team members are essential. Leveraging technology for efficient workflow management and fostering a collaborative team environment also play crucial roles in overcoming daily obstacles and ensuring client satisfaction.

What is the difference between Commercial Lines Manager vs Commercial Lines Underwriter?

AspectCommercial Lines ManagerCommercial Lines Underwriter
Primary RoleOversees and manages commercial insurance policies, teams, and client relationships.Evaluates and assesses insurance applications to determine coverage and pricing.
CredentialsTypically requires a license, industry experience, and sometimes a CPCU or similar certification.Often requires a license, underwriting certifications, and industry experience.
Work EnvironmentOffice-based, managing teams and client accounts within insurance companies or brokerages.Office-based, focused on analyzing applications and risk assessment.
Employer & Industry UsageCommonly employed by insurance carriers, brokers, and agencies.Primarily employed by insurance companies and underwriting firms.

While both roles require industry knowledge and licensing, the Commercial Lines Manager focuses on managing teams and client relationships, whereas the Commercial Lines Underwriter concentrates on evaluating risks and determining policy terms.

How much do commercial lines managers make?

Commercial lines managers typically earn an average salary between $80,000 and $130,000 annually, depending on experience, location, and company size. In Florida, salaries tend to be in this range, with higher compensation often linked to advanced certifications and leadership responsibilities.

What are the most commonly searched types of Commercial Lines jobs in Indiana?

The most popular types of Commercial Lines jobs in Indiana are:

What cities in Indiana are hiring for Commercial Lines Manager jobs?

Cities in Indiana with the most Commercial Lines Manager job openings:

What are popular job titles related to Commercial Lines Manager jobs in IN?

For Commercial Lines Manager jobs in IN, the most frequently searched job titles are:

Commercial Lines Manager jobs near you
Infographic showing various Commercial Lines Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $77,791 per year, or $37.4 per hour.

Director, Commercial Lines

Insurance Office of America

Indianapolis, IN

Full-time

Medical, Retirement

Re-posted 9 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

58th of 315 rated insurance

Job description

Description

Job Description:

Title: Director, Commercial Lines 

Fully Remote: preferred Central Time Zone working hours
Required: 5-7 years experience in a commercial lines operational leadership (or similar) role w/ a large brokerage/agency, active P&C license, and active designation (CPCU and/or CIC strongly preferred)
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role: The Director/VP, Commercial Lines serves as a national subject matter expert in Commercial Property & Casualty insurance and agency operations. This role partners with Divisional and Regional Leadership to advance corporate objectives, optimize operational effectiveness, and strengthen Commercial Lines performance across the organization. Responsible for driving workflow standardization, process improvement, workforce planning, operational scalability, and agency best practices, this role serves as a strategic advisor supporting producers, account teams, and operational leaders in delivering exceptional client service and maximizing shareholder value. The Director/VP, Commercial Lines also plays a key role in M&A integration initiatives, operational transformation efforts, and the ongoing evolution of the agency's Commercial P&C operating model.

Key Responsibilities:

  • Commercial Lines Strategy: Partner with Divisional and Regional Leadership to develop and execute initiatives that strengthen Commercial Lines operations, service delivery, and organizational performance.

  • Operational Excellence: Identify operational challenges and implement scalable solutions that improve efficiency, quality, consistency, and client outcomes.

  • Workflow Standardization: Establish and promote standardized Commercial Lines workflows, procedures, and best practices across the organization.

  • Process Optimization: Lead process improvement initiatives focused on increasing productivity, reducing variation, and enhancing operational effectiveness.

  • Root Cause Analysis: Evaluate operational issues, identify underlying causes, and implement corrective actions that drive sustainable improvements.

  • Workforce Planning: Analyze staffing models, workload distribution, and service demands to develop capacity plans that support growth and operational excellence.

  • Managed Services Alignment: Partner with operational and Managed Services teams to ensure efficient utilization of resources and alignment with organizational goals.

  • Technical Expertise: Serve as a national Commercial P&C subject matter expert, providing guidance on agency operations, workflows, systems, and industry best practices.

  • M&A Integration Support: Support merger and acquisition initiatives through operational assessments, integration planning, workflow alignment, and process standardization.

  • Stakeholder Collaboration: Build strong partnerships with producers, operations teams, and leadership to drive engagement, accountability, and successful implementation of strategic initiatives.

  • Systems & Technology Optimization: Promote effective utilization of EPIC, workflows, reporting tools, and operational technology platforms to improve performance and consistency.

  • Performance Analysis: Utilize operational metrics, service measurements, and business intelligence to evaluate organizational effectiveness and identify opportunities for improvement.

  • Change Leadership: Lead operational transformation efforts by facilitating adoption of new processes, workflows, and business practices throughout the organization.

  • Professional Development: Maintain advanced industry, operational, and leadership expertise through continuous learning and professional development.

  • Champion IOA Values: Demonstrate integrity, leadership, accountability, and professionalism in all interactions.

Ideal Candidate Qualifications:

  • Active Property & Casualty License required

  • CPCU and/or CIC designation (or equivalent)

  • 5–7+ years of Commercial Lines operational leadership experience within a large insurance brokerage or agency

  • Strong expertise in Commercial P&C agency operations, workflows, servicing models, and process optimization

  • Demonstrated experience with workflow standardization, operational excellence, and continuous improvement initiatives

  • Experience conducting root cause analysis and implementing sustainable process improvements

  • Strong workforce planning, capacity modeling, and resource management experience

  • Experience supporting mergers, acquisitions, and operational integration initiatives

  • Applied EPIC experience strongly preferred

  • Excellent communication, stakeholder management, and change leadership skills

  • Proven ability to influence leaders and drive results in a highly matrixed organization

  • Strong analytical, strategic thinking, and problem-solving capabilities

What We Offer: 

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time 

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $125,000.00 - $150,000.00 annually depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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