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Commercial Insurance Csr Jobs (NOW HIRING)

COMMERCIAL INSURANCE CSR

Ballwin, MO ยท On-site

$50K - $70K/yr

Opportunity for advancement Commercial Insurance Customer Service Representative Immediate Opening | Join a Growing Agency Are you organized, detail-oriented, and passionate about delivering ...

CSR, Commercial Insurance

Essex, MD ยท Hybrid

$42K - $57K/yr

Client Service Representative (CSR) - Commercial Insurance Hybrid | Competitive Benefits An award winning independent family-owned insurance agency with deep roots in the Greater Baltimore Area is ...

CSR, Commercial Insurance

Fallston, MD ยท Hybrid

$43K - $59K/yr

Client Service Representative (CSR) - Commercial Insurance Hybrid | Competitive Benefits An award winning independent family-owned insurance agency with deep roots in the Greater Baltimore Area is ...

Insurance CSR/Producer

Berkley, MI ยท On-site

$36K - $50K/yr

Eagle Rock Insurance Agency is growing, and ready to add a new Insurance Customer Service Representative to our team! We pride ourselves on our excellent culture, and we are seeking someone who wants ...

CSR, Commercial Insurance

Nottingham, MD ยท Hybrid

$41K - $56K/yr

Client Service Representative (CSR) - Commercial Insurance Hybrid | Competitive Benefits An award winning independent family-owned insurance agency with deep roots in the Greater Baltimore Area is ...

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Insurance Customer Service Representative

Coronado, CA ยท On-site

$42K - $58K/yr

Customer Service Representative - Insurance (Licensed) Location: San Diego, CA (In-Office) Pay ... Experience with personal and commercial lines carriers (e.g., CA Fair Plan, surplus lines, etc.

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Commercial Insurance CSR information

See salary details

$24K

$54.6K

$76.5K

How much do commercial insurance csr jobs pay per year?

As of Jun 12, 2026, the average yearly pay for commercial insurance csr in the United States is $54,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $60,500.00 per year, depending on experience, location, and employer.

What is the difference between Commercial Insurance Csr vs Insurance Agent?

AspectCommercial Insurance CsrInsurance Agent
CredentialsLicenses often required, insurance knowledgeLicenses required, sales training
Work EnvironmentOffice-based, customer service focusOffice or field, sales and client interaction
Employer & Industry UsageInsurance companies, brokersInsurance agencies, brokers
Primary RoleCustomer service, policy managementPolicy sales, client acquisition

While both roles involve working within the insurance industry and require licensing, Commercial Insurance CSRs primarily focus on customer service and policy management, whereas Insurance Agents concentrate on selling policies and acquiring new clients. Understanding these differences helps job seekers identify the right career path in insurance.

What are Commercial Insurance CSRs?

Commercial Insurance Customer Service Representatives (CSRs) are professionals who assist clients with their business insurance policies. They handle tasks such as processing renewals, answering coverage questions, preparing quotes, and maintaining client records. CSRs act as a liaison between the insurance agency and commercial clients to ensure their insurance needs are met efficiently. They play a key role in providing customer support, resolving issues, and ensuring policy compliance.

What are some common challenges faced by a Commercial Insurance CSR, and how can they be managed effectively?

Commercial Insurance CSRs often juggle multiple client accounts with varying coverage needs, which can make managing deadlines and prioritizing tasks challenging. Navigating complex policy details and addressing client questions about coverage or claims can also require strong attention to detail and communication skills. Staying organized with digital tools, proactively communicating with clients and underwriters, and continuous learning about changing insurance products can help CSRs succeed in this dynamic environment.

What are the key skills and qualifications needed to thrive as a Commercial Insurance CSR, and why are they important?

To thrive as a Commercial Insurance CSR, you need strong knowledge of insurance products, policy processing, and customer service, often supported by a high school diploma or relevant insurance certifications. Familiarity with insurance management systems (like Applied Epic or AMS360) and agency software is typically required. Outstanding communication, attention to detail, and problem-solving skills help CSRs build client trust and efficiently resolve inquiries. These skills and qualities are crucial for ensuring client satisfaction, policy accuracy, and smooth office operations in a competitive insurance environment.
More about Commercial Insurance CSR jobs
What cities are hiring for Commercial Insurance Csr jobs? Cities with the most Commercial Insurance Csr job openings:
What states have the most Commercial Insurance Csr jobs? States with the most job openings for Commercial Insurance Csr jobs include:
Infographic showing various Commercial Insurance Csr job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,639 per year, or $26.3 per hour.

COMMERCIAL INSURANCE CSR

Assurance Brokers

Ballwin, MO โ€ข On-site

$50K - $70K/yr

Full-time

Medical, Retirement, PTO

Posted 18 days ago


Job description

Benefits:
  • 401(k) matching
  • Paid time off
  • Training & development
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement

Commercial Insurance Customer Service Representative
Immediate Opening | Join a Growing Agency
Are you organized, detail-oriented, and passionate about delivering exceptional service? We're looking for a motivated Commercial Insurance Customer Service Representative (CSR) to join our growing agency and play a key role in supporting our Commercial Lines team.
This is an excellent opportunity to build your career in a collaborative, fast-paced environment where your professionalism and positive attitude truly make a difference.
What You'll Do:
  • Support our Commercial Lines Insurance Broker with day-to-day service needs
  • Manage and maintain client files with accuracy and attention to detail
  • Assist with marketing accounts to multiple insurance carriers
  • Provide sales support to the team
  • Help strengthen and develop long-term client relationships

What We're Looking For:
  • Highly organized self-starter who takes pride in delivering quality work
  • Strong customer service mindset with excellent phone and communication skills
  • Professional written and verbal communication skills
  • Detail-oriented with the ability to multitask in a fast-paced environment
  • Proficient in Microsoft Office (Word & Excel)
  • Commercial Insurance License is an asset (not required)

Why Join Us?
  • Be part of a growing agency where your contributions matter
  • Supportive, team-oriented work environment
  • Opportunity for professional growth and development
  • Meaningful work helping businesses protect what matters most

If you're dependable, proactive, and ready to grow with a dynamic agency, we'd love to hear from you.
Apply today and become an important part of our team!
Flexible work from home options available.
Compensation: $50,000.00 - $70,000.00 per year
Assurance Brokers Ltd
At our agency we understand that every client is unique, especially when it comes to protecting what is important to them. Whether it's their business, family or personal assets, we recognize the need for a detailed and pro-active approach.
Our mission is to establish and maintain relationships within every aspect of our business by:
  • Striving to form long lasting relationships with every client by providing superior risk management solutions, with exceptional service.
  • Creating an atmosphere that enables our employees to grow professionally, while maintaining personal satisfaction and financial security.
  • Building and preserving infinite partnerships with our surety and insurance markets, recognizing the critical role they play in providing our clients with viable solutions.

Using this as the foundation of our business, we are confident we will achieve the highest level of success as an organization.
Company Website: