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Commercial Insurance Account Manager Jobs in Georgia

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Commercial Insurance Account Manager information

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$28.3K

$58.4K

$86.1K

How much do commercial insurance account manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for commercial insurance account manager in Georgia is $58,412.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $68,000.00 per year, depending on experience, location, and employer.

What is a commercial insurance account manager?

Commercial Insurance Account Managers are professionals who serve as the primary point of contact between insurance companies and business clients. They are responsible for managing and servicing commercial insurance accounts, ensuring clients have the appropriate coverage for their business needs, and addressing any questions or concerns related to their policies. Their duties include reviewing and renewing policies, processing claims, and providing risk management advice. They work closely with both clients and underwriters to tailor insurance solutions that protect businesses from various risks.

What are the key skills and qualifications needed to thrive as a commercial insurance account manager?

To excel as a Commercial Insurance Account Manager, you need a thorough understanding of commercial insurance products, risk assessment, policy management, and typically a relevant license such as a Property and Casualty Insurance License. Familiarity with agency management systems like Applied Epic or AMS360, as well as proficiency in CRM and quoting software, is standard. Strong interpersonal, organizational, and problem-solving skills help in building client relationships and efficiently handling complex accounts. These abilities ensure accurate policy servicing, client retention, and effective communication between clients, underwriters, and internal teams.

How does a commercial insurance account manager typically collaborate with underwriters and clients to ensure effective policy management?

Commercial Insurance Account Managers act as a vital link between clients and underwriters. They gather client information, assess risk, and communicate client needs and changes to underwriters to secure appropriate coverage. Frequent coordination is required to address renewal terms, endorsements, or coverage modifications, ensuring policies remain aligned with evolving client requirements. Building strong relationships with both parties helps streamline the process and resolve any issues efficiently, making communication and attention to detail essential skills in this role.

What is the difference between Commercial Insurance Account Manager vs Commercial Insurance Underwriter?

AspectCommercial Insurance Account ManagerCommercial Insurance Underwriter
CredentialsLicenses, insurance certifications, sales experienceInsurance licenses, underwriting certifications
Work EnvironmentClient-facing, sales, policy managementAnalytical, risk assessment, policy approval
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance carriers, underwriting firms

While both roles are vital in the insurance industry, a Commercial Insurance Account Manager primarily manages client relationships and policy renewals, focusing on sales and customer service. In contrast, a Commercial Insurance Underwriter evaluates risks and determines policy terms. Understanding these differences helps clients and employers align expectations and career paths effectively.

What are popular job titles related to Commercial Insurance Account Manager jobs in Georgia?

For Commercial Insurance Account Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Commercial Insurance Account Manager jobs in Georgia look for?

The top searched job categories for Commercial Insurance Account Manager jobs in Georgia are:

What cities in Georgia are hiring for Commercial Insurance Account Manager jobs?

Cities in Georgia with the most Commercial Insurance Account Manager job openings:

Commercial Insurance Account Manager jobs near you
Infographic showing various Commercial Insurance Account Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 19% Part Time, 9% Contract, and 3% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $58,412 per year, or $28.1 per hour.

Commercial Insurance Account Manager

Alpharetta, GA • On-site

EPIC Brokers
See more jobs at EPIC Brokersexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
The Commercial Insurance Account Manager will be part of our division that specializes in large accounts for clients in the senior living industry. The Account Manager will be the primary client contact and will be expected to actively cultivate, improve and cement positive client relationships and use appropriate company resources in performing these functions. While the Account Manager will work with new clients produced by others, the Account Manager will not be expected to develop new business. The Account Manager's main function is to: provide day-to-day client service, manage the renewal process for existing clients, and manage the intake and establishment of new clients.
LOCATION: Alpharetta or Sandy Springs, GA - Hybrid, 3 days a week in-office
WHAT WE'RE LOOKING FOR:
  • Experience working for an insurance agency, broker or carrier is required (at least 5+ years of commercial insurance industry experience). Experience working for or with mid-size to large firms, and experience working company risk, contracts, underwriting, and/or insurance policies or claims is also preferred.
  • Candidates with strong, professional communication skills - both written and verbal. Ideal candidates can successfully pivot between providing detailed and accurate written communication, as well as picking up the phone and having a detailed verbal conversation with clients or internal stakeholders.
  • High attention to detail, and the ability to learn and understand software systems quickly.
  • Candidates who adapt well to priority changes, deadlines, and who love problem solving and coming up with solutions and answers to client questions.
  • Excellent team players looking for the next step in their career, eager for a new challenge with room to grow, and to be recognized and compensated accordingly.
  • Candidates with strong communication skills who enjoy being a go-to resource, are adept at handling unique situations with creative problem solving to find solutions (that aren't often black & white), and who aren't afraid to sell the company's expertise and services to clients.
  • Experience working with senior living and/or human services clients preferred

WHAT YOU'LL DO:
The account manager will handle day-to-day client issues and questions. A detailed list of job duties include (but are not limited to):
  • Answer client questions and resolve client problems
  • Process and follow up on cancellation notices by insurers to ensure accurate and timely resolution
  • Appropriately document customer service transactions
  • Handle changes in exposure and manage related endorsement and documentation process
  • Forward contract reviews to appropriate resources
  • Forward certificate of insurance requests to appropriate resource
  • Issue Auto ID Cards as needed
  • Create and update account information in the shared database
  • Claims reporting
  • Assist with processing of invoicing and order financing when appropriate
  • Proactively manage the insurance renewal and new business process in accordance with EPIC's timing standards.
  • Pre-complete insurance applications
  • Send request for information to clients
  • Follow-up on collecting information
  • Submit information to insurers
  • Negotiate policy terms
  • Obtain options from competing insurers as needed
  • Prepare insurance proposal including analysis and comparison of options (if applicable)
  • Prepare documentation including invoicing and confirmation of coverage
  • Review and email policies to clients
  • Use agency management system (Sagitta) as appropriate throughout the process

WHAT YOU'LL BRING:
Skills & Qualifications:
  • Must have 5+ years of experience in working with an Insurance Brokerage.
  • Experience in placing insurance for senior living clients is highly desirable.
  • Must have advanced working knowledge of a variety of Microsoft Office computer software applications in word processing, spreadsheets, database, and presentation software.
  • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
  • Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy.

Educational requirement:
  • Bachelor's degree preferred - experience equivalent will be considered
  • Broker's P&C license is required
  • Insurance designation preferred

COMPENSATION:
Compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer:
  • Generous Paid Time off
    • Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
  • Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
  • Generous employee referral bonus program of $1,500 per hired referral
  • Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
  • Employee Resource Groups: Women's Coalition, EPIC Veterans Group
  • Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
  • Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
  • Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
  • 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
  • EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
  • We're in the top 10 of property/casualty agencies according to "Insurance Journal"

To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/.
EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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