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Commercial Dispatch Jobs (NOW HIRING)

Safelite Group

Seasonal Customer Advocate

Gaylord, MI

$18.75/hr

Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations. * Keep all the moving parts ...

Safelite Group

Customer Advocate

Portland, ME

$19.75/hr

Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations. * Keep all the moving parts ...

Safelite Group, Inc.

Customer Advocate

Bozeman, MT · On-site

$23.75/hr

Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations. * Keep all the moving parts ...

Safelite Group, Inc.

Customer Advocate

New London, CT · On-site

$20/hr

Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations. * Keep all the moving parts ...

Safelite Group, Inc.

Customer Advocate

Idaho Falls, ID · On-site

$19/hr

Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations. * Keep all the moving parts ...

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Commercial Dispatch information

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$30K

$62.9K

$103.5K

How much do commercial dispatch jobs pay per year?

As of May 30, 2026, the average yearly pay for commercial dispatch in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commercial Dispatcher, and why are they important?

To thrive as a Commercial Dispatcher, you need strong organizational skills, attention to detail, and a solid understanding of logistics or transportation operations, typically supported by a high school diploma or relevant experience. Familiarity with dispatch software, GPS tracking systems, and communication tools is essential for efficiently managing fleet operations. Excellent problem-solving abilities, clear communication, and the capacity to remain calm under pressure are standout soft skills in this role. These skills and qualities are crucial for ensuring timely deliveries, minimizing errors, and maintaining effective coordination between drivers, clients, and management.

What are some common challenges faced by Commercial Dispatchers, and how can they be addressed on the job?

Commercial Dispatchers often face challenges such as managing last-minute schedule changes, coordinating with multiple drivers or service providers, and ensuring timely deliveries despite unexpected delays. Effective communication, strong organizational skills, and the ability to stay calm under pressure are crucial for overcoming these obstacles. Utilizing dispatch software and maintaining clear channels with drivers can help streamline operations and reduce errors. Being proactive in problem-solving and adapting quickly to changing circumstances are key traits for success in this role.

What is commercial dispatch?

Commercial dispatch refers to the coordination and management of transportation or delivery operations for goods and services within a business. Dispatchers are responsible for scheduling drivers, assigning routes, tracking shipments, and ensuring timely deliveries. They communicate with drivers, customers, and vendors to resolve any issues that may arise during transit and help optimize logistics to improve efficiency and reduce costs. Commercial dispatchers often use specialized software to monitor shipments and coordinate multiple moving parts in real-time.

What is the difference between Commercial Dispatch vs Truck Dispatcher?

AspectCommercial DispatchTruck Dispatcher
CertificationsMay require commercial driver’s licenses (CDL) and dispatching certificationsOften requires CDL and dispatching experience, but certifications vary
Work EnvironmentOffice-based, coordinating freight for commercial vehiclesOffice or remote, managing truck routes and driver schedules
Industry UsageUsed across transportation, logistics, and freight companiesCommonly used in trucking, freight, and logistics industries
Job FocusScheduling, route planning, and communication with drivers and clientsAssigning loads, tracking trucks, and ensuring timely deliveries

Both Commercial Dispatch and Truck Dispatcher roles involve coordinating freight and managing drivers, often requiring similar certifications and working within the transportation industry. The main difference lies in terminology and specific job responsibilities, with 'Commercial Dispatch' often emphasizing broader logistics coordination, while 'Truck Dispatcher' focuses more on truck-specific scheduling and route management.

More about Commercial Dispatch jobs
What cities are hiring for Commercial Dispatch jobs? Cities with the most Commercial Dispatch job openings:
What states have the most Commercial Dispatch jobs? States with the most job openings for Commercial Dispatch jobs include:
What job categories do people searching Commercial Dispatch jobs look for? The top searched job categories for Commercial Dispatch jobs are:
Commercial Dispatch jobs near you
Infographic showing various Commercial Dispatch job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 66% Full Time, 26% Part Time, 3% Contract, and 2% Nights. Highlights an 71% Physical, 9% Hybrid, and 20% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Seasonal Customer Advocate

Safelite Group, Inc.

Sewickley, PA • On-site

$20/hr

Full-time

Posted 29 days ago

Safelite rating

6.6

Company rating: 6.6 out of 10

Based on 240 frontline employees who took The Breakroom Quiz

186th of 325 rated vehicle maintenance

Job description

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
SEASONAL ROLE; SPRING,SUMMER AND FALL 2026
The Seasonal Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.
What You'll Get
  • Competitive weekly base pay starting at $20/hour.
  • Opportunity for full-time, permanent positions!

What You'll Do
  • Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
  • Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
  • Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
  • Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
  • Review orders from the national contact center and manage dealer part orders and special accounts.
  • All other duties as assigned.

What You'll Need
  • High School Diploma/GED/Equivalent required.
  • Experience: 1-3 years telephone operations or business administration experience required.
  • Ability to provide world class customer service in a changing, fast-paced operation.
  • Present a professional appearance and wear personal protective equipment.
  • Ability to travel up to 10%.

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