The Truck Dispatcher will manage towing fleet operations by coordinating drivers, maintaining clear communication, and ensuring accurate record keeping. Working with a small team of 1-5 drivers, the dispatcher will utilize Towbook software to efficiently assign tows and track fleet activities. The role demands flexibility in working hours and involves direct customer communication to provide timely and effective service.
Responsibilities
- Coordinate towing drivers and assign tasks using Towbook software
- Manage communication between dispatchers, drivers, and customers
- Maintain accurate records of towing activities and driver statuses
- Provide direct customer support and updates during service calls
- Ensure timely dispatch and resolution of transportation requests
Required Qualifications
- Minimum 1 year experience in logistics or transportation
- Proficient with transportation software, specifically Towbook
- Strong customer service and communication skills
- Effective problem-solving abilities
- High attention to detail and accuracy in record keeping
- Ability to multitask and manage stress in a fast-paced environment
Preferred Qualifications
- Associate degree in Logistics or Transportation
Company Description
## About Futos Towing
Futos Towing is a locally owned and operated towing and recovery company proudly serving the Atlanta, Georgia area. We provide reliable towing, roadside assistance, vehicle recovery, impound services, and transportation for customers, businesses, property owners, and law enforcement partners.
Our team is committed to safety, professionalism, and delivering excellent customer service 24 hours a day, 7 days a week. We invest in dependable equipment, efficient dispatching, and ongoing training to ensure every call is handled with care and urgency.
At Futos Towing, we value employees who are dependable, hardworking, and take pride in their work. Whether responding to an roadside assistance call, handling an impound tow, assisting with accident recovery, or transporting vehicles safely, every driver plays an important role in our success.
We offer a supportive work environment, consistent dispatch volume, opportunities for advancement, and the chance to build a long-term career with a growing company. If you're an experienced tow truck driver looking to join a professional team that values reliability, safety, and customer service, we'd love to hear from you.