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Command Center Specialist

Detroit, MI

$18/hr

Assists supervisors with special projects and performs miscellaneous assigned duties * Manages ... At least 1- 2 years of experience with Call Center/Customer Service/Accounting skills involving ...

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How much do command center supervisor jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for command center supervisor in the United States is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Command Center Supervisor, and why are they important?

To thrive as a Command Center Supervisor, you need strong leadership abilities, experience in operations management, and usually a background in IT or security, supported by relevant education or certifications. Familiarity with incident management systems, monitoring tools, and communication platforms is typically required. Excellent problem-solving, situational awareness, and effective communication skills help you manage teams and respond to critical events efficiently. These skills are vital for maintaining operational continuity and ensuring rapid, coordinated responses to emergencies or system disruptions.

How much should a supervisor be paid?

The salary for a Command Center Supervisor typically ranges from $50,000 to $80,000 annually, depending on experience, location, and industry. Supervisors often require strong communication skills, problem-solving abilities, and familiarity with monitoring tools or security systems. Compensation can vary based on the size of the organization and specific job responsibilities.

What jobs pay 2000 a day?

High-paying jobs for a Command Center Supervisor or similar roles typically include executive-level positions, specialized consulting, or contract work in industries like finance, technology, or healthcare. These roles often require extensive experience, certifications, or advanced skills and may involve long hours or high responsibility. Such positions are less common and usually involve project-based or freelance arrangements with high compensation rates.

What are some common challenges faced by Command Center Supervisors and how can they be addressed?

Command Center Supervisors often encounter challenges such as coordinating responses during high-pressure incidents, managing a diverse team with varying experience levels, and ensuring consistent communication across shifts. To address these, supervisors benefit from strong organizational skills, clear protocols, and regular training sessions for their teams. Additionally, fostering a collaborative environment and using advanced monitoring tools can help streamline operations and maintain a high level of situational awareness.

What are Command Center Supervisors?

Command Center Supervisors are professionals responsible for overseeing the operations within a command center, which serves as the central hub for monitoring and coordinating activities in organizations such as emergency services, security firms, IT companies, or transportation networks. They manage teams, ensure effective communication, and respond to incidents or emergencies by making critical decisions. Their role involves maintaining operational efficiency, implementing procedures, and often utilizing specialized technologies or software to monitor systems. Command Center Supervisors also train staff, prepare reports, and ensure compliance with organizational protocols. Their leadership is crucial for maintaining order and ensuring timely responses to any issues that arise.

What qualifications do you need to be a first line supervisor?

To be a first line supervisor, candidates typically need a high school diploma or equivalent, along with relevant work experience in the field. Leadership skills, communication abilities, and sometimes industry-specific certifications are also important for managing teams effectively.

What is the difference between Command Center Supervisor vs Security Supervisor?

AspectCommand Center SupervisorSecurity Supervisor
CredentialsTypically requires security certifications, dispatch trainingSecurity guard licenses, certifications often required
Work EnvironmentMonitoring centers, control rooms, 24/7 operationsOn-site security posts, patrols, access control
Employer & IndustrySecurity firms, corporate security, government agenciesPrivate security companies, corporate facilities
Common Search IntentMonitoring, dispatch, incident responsePatrol, access control, incident prevention

The Command Center Supervisor oversees monitoring operations, dispatch, and incident management within a control room environment, often requiring specialized certifications. Security Supervisors focus on on-site security, patrols, and access control. While both roles involve security protocols, the Command Center Supervisor emphasizes centralized monitoring and coordination, whereas Security Supervisors are more hands-on with physical security. Understanding these differences helps job seekers find roles aligned with their skills and certifications.

What does a command center specialist do?

A command center specialist monitors and manages operations within a command center environment, ensuring communication flow, incident response, and coordination among teams. They use tools like communication systems and may respond to emergencies or technical issues, often working in shifts to provide 24/7 coverage.
More about Command Center Supervisor jobs
What job categories do people searching Command Center Supervisor jobs look for? The top searched job categories for Command Center Supervisor jobs are:
Command Center Supervisor jobs near you
Infographic showing various Command Center Supervisor job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,531 per year, or $21.9 per hour.
Command Center Coordinator, Part Time

Command Center Coordinator, Part Time

Olympia Development of Michigan

Detroit, MI • On-site

Part-time

Posted 2 days ago

Job description

Job Summary:
The Fox District Detroit Command Center (FDDCC) and the LCA Command Center (LCACC) are the nerve centers of safety and security operations for all Ilitch owned organizations. The entire organization is dependent on the accuracy of information provided by the FDDCC and LCACC, the response to emergency situations and critical incidents, and the monitoring of all safety and security systems. Part Time Command Center Staff are responsible for coordinating a risk-free, safe, and secure environment through the monitoring of all safety and security systems used at the FDDCC and/or LCACC, dispatching of personnel, preparing accurate reports, documenting calls for service, monitoring CCTV and social media, and implementing all departmental and league requirements that pertain to command center duties.
Job Responsibilities:
  • Work closely with the command center personnel and other security personnel in order to ensure the security and safety of all employees, guests, and patrons at all Ilitch properties, venues, events and business units.
  • Proactively monitor the enterprise-wide Avigilon CCTV system for any of any suspicious activity, packages, people, incidents, potential hazards and alert Supervisory Personnel if such an incident occurs.
  • Operate the command center's radio system in both stressful and non-stressful situations.
  • Field incoming phone calls from patrons, citizens, and colleagues from other business units and respond accordingly.
  • Maintain a complete and accurate record of start/stop times of all events, incidents, and calls for service, and dispatch the proper personnel in the event of emergency or unusual events/calls.
  • Dispatch Security and Safety staff in a professional, timely, and efficient manner at all times.
  • Be fully knowledgeable in all emergency plans, league requirements, and departmental procedures to ensure proper incident response.
  • Monitor social media for any possible threats to our teams, family, brands etc. and report any pertinent information immediately.
  • Assist full-time coordinators with gathering pre-event intelligence for all venues.
  • Assist full-time employees in monitoring/reporting severe weather.

Required Knowledge, Skills and Abilities:
  • Must be 18 years or older
  • Current Crowd Manager
  • Possess a valid driver's license
  • Possess a high school diploma
  • Must be able to pass the background/screening requirements
  • Basic knowledge of how to operate a CCTV system
  • Knowledge of Microsoft office
  • Knowledge of different types of social media
  • Comfortable dispatching over the radio system during stressful and non-stressful situations
  • Proficient at multi-tasking
  • Effective communication skills
  • Basic knowledge of local, state, and federal laws

Preferred Knowledge, Skills and Abilities:
  • Bachelor's degree in Criminal Justice or a related degree field
  • Public safety dispatching experience

All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Development of Michigan.
Olympia Development of Michigan is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
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