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Command Center Supervisor Jobs (NOW HIRING)

San Francisco Giants

Command Center Lead

Oracle, AZ

The Command Center Team actively oversees and protects all persons and things at Oracle Park, with ... You will assist the Security Manager in supervising and overseeing security and vendor activities.

San Francisco Giants

Command Center Lead

Oracle, AZ

$36.19/hr

The Command Center Team actively oversees and protects all persons and things at Oracle Park, with ... You will assist the Security Manager in supervising and overseeing security and vendor activities.

H star

Command Center Lead

Oracle, AZ

$36.19/hr

The Command Center Team actively oversees and protects all persons and things at Oracle Park, with ... You will assist the Security Manager in supervising and overseeing security and vendor activities.

San Francisco Giants

Command Center Lead

Oracle, AZ · On-site

$36.19/hr

The Command Center Team actively oversees and protects all persons and things at Oracle Park, with ... You will assist the Security Manager in supervising and overseeing security and vendor activities.

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How much do command center supervisor jobs pay per hour?

As of May 29, 2026, the average hourly pay for command center supervisor in the United States is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Command Center Supervisor, and why are they important?

To thrive as a Command Center Supervisor, you need strong leadership abilities, experience in operations management, and usually a background in IT or security, supported by relevant education or certifications. Familiarity with incident management systems, monitoring tools, and communication platforms is typically required. Excellent problem-solving, situational awareness, and effective communication skills help you manage teams and respond to critical events efficiently. These skills are vital for maintaining operational continuity and ensuring rapid, coordinated responses to emergencies or system disruptions.

What are some common challenges faced by Command Center Supervisors and how can they be addressed?

Command Center Supervisors often encounter challenges such as coordinating responses during high-pressure incidents, managing a diverse team with varying experience levels, and ensuring consistent communication across shifts. To address these, supervisors benefit from strong organizational skills, clear protocols, and regular training sessions for their teams. Additionally, fostering a collaborative environment and using advanced monitoring tools can help streamline operations and maintain a high level of situational awareness.

What are Command Center Supervisors?

Command Center Supervisors are professionals responsible for overseeing the operations within a command center, which serves as the central hub for monitoring and coordinating activities in organizations such as emergency services, security firms, IT companies, or transportation networks. They manage teams, ensure effective communication, and respond to incidents or emergencies by making critical decisions. Their role involves maintaining operational efficiency, implementing procedures, and often utilizing specialized technologies or software to monitor systems. Command Center Supervisors also train staff, prepare reports, and ensure compliance with organizational protocols. Their leadership is crucial for maintaining order and ensuring timely responses to any issues that arise.

What is the difference between Command Center Supervisor vs Security Supervisor?

AspectCommand Center SupervisorSecurity Supervisor
CredentialsTypically requires security certifications, dispatch trainingSecurity guard licenses, certifications often required
Work EnvironmentMonitoring centers, control rooms, 24/7 operationsOn-site security posts, patrols, access control
Employer & IndustrySecurity firms, corporate security, government agenciesPrivate security companies, corporate facilities
Common Search IntentMonitoring, dispatch, incident responsePatrol, access control, incident prevention

The Command Center Supervisor oversees monitoring operations, dispatch, and incident management within a control room environment, often requiring specialized certifications. Security Supervisors focus on on-site security, patrols, and access control. While both roles involve security protocols, the Command Center Supervisor emphasizes centralized monitoring and coordination, whereas Security Supervisors are more hands-on with physical security. Understanding these differences helps job seekers find roles aligned with their skills and certifications.

More about Command Center Supervisor jobs
What job categories do people searching Command Center Supervisor jobs look for? The top searched job categories for Command Center Supervisor jobs are:
Command Center Supervisor jobs near you
Infographic showing various Command Center Supervisor job openings in the United States as of May 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,531 per year, or $21.9 per hour.
Command Center Supervisor

Command Center Supervisor

Marksman Security LLC

Atlanta, GA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Marksman Security rating

5.9

Company rating: 5.9 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

57th of 100 rated security

Job description

Marksman Security is built on serving our clients and building careers - just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!
The Security Command Center Supervisor (SCC Supervisor) oversees the continuous operation, integrity, and performance of all life safety and security systems across a 50-acre mixed-use development. This leader ensures robust control room operations, leads a team of 6 command center specialists, and provides dispatch directions to 40+ security personnel across the property. The SCC Supervisor serves as the operational nexus between technology, people, and emergency response functions - requiring technical expertise, leadership capability, and exceptional judgment.
  1. Core Technical Competencies

Access Control Systems
  • Deep understanding of enterprise access control platforms (Avigilon or equivalent).
  • Able to administer credentials, troubleshoot controllers, interpret logs, and maintain door schedules and alarms.
  • Understands system integration with elevators, fire panels, intrusion systems, and visitor management.

CCTV / Video Management Systems
  • Proficient with VMS platforms (Verkada, Genetec Security Center, Avigilon, etc.).
  • Skilled at configuring cameras, monitoring analytics triggers, pulling evidence, and supporting investigations.
  • Understands video retention compliance requirements.

Fire Alarm & Life Safety Systems
  • Working knowledge of panel operations (Notifier, EST, Siemens, Simplex, or equivalent).
  • Able to interpret alarm conditions, communicate with Fire Command, and guide emergency response sequences.
  • Can coordinate testing, drills, and impairment procedures.

Elevator Control Systems
  • Familiar with elevator recall, overrides, fire service modes, and integration with access control.
  • Able to coordinate with facilities/OT teams for malfunctions or entrapments.

Inventory & Asset Management
  • Maintains accountability for radios, keys, equipment, PPE, and special-event materials.
  • Uses software systems to track, audit, and document asset lifecycle.

AI-Enhanced Operations
  • Comfortable leveraging AI tools for:
    • summarizing incidents,
    • identifying operational trends,
    • enhancing training documentation,
    • optimizing scheduling,
    • improving dispatch workflows.

Emergency Response & Dispatch Operations
  • Demonstrates mastery in multi-channel dispatching (radio, phone, digital platforms).
  • Applies ICS principles, prioritizes threats, and allocates resources effectively.
  • Adept at coordinating with police, fire, EMS, and property management partners.

  1. Leadership & Supervisory Competencies

Leadership of a Diverse, Multi-Shift Team
  • Direct supervision of 6 control room operators across all shifts.
  • Indirect operational direction of 40+ patrol and field personnel.
  • Ability to rotate across days, nights, weekends, and special events for visibility and coaching.

Coaching, Training & Development
  • Conducts structured training on technology, procedures, and customer service.
  • Provides corrective feedback with professionalism and tact.
  • Regularly audits reports, logs, CCTV activity, and dispatch quality.

Incident Investigation & Analysis
  • Skilled at reviewing CCTV, access logs, and officer statements.
  • Prepares comprehensive, defensible reports.
  • Able to brief leadership succinctly and professionally.

Professional Communication Skills
  • Clear, calm, and concise communication style - especially under pressure.
  • Experienced in writing polished shifts summaries, incident reports, and after-action reviews.
  • Comfortable briefing executives, law enforcement, and cross-functional partners.

  1. Behavioral Competencies

High Situational Awareness
  • Quickly identifies anomalies or potential threats.
  • Prioritizes critical notifications and escalates appropriately.

Organized & Detail-Oriented
  • Maintains accurate logs, system entries, schedules, and documentation.
  • Keeps the command center clean, controlled, and audit-ready at all times.

Proactive & Strategic Planner
  • Anticipates staffing needs, event risks, and seasonal changes in threat profile.
  • Creates structured plans for events, activations, VIP visits, and emergency drills.

Calm Under Pressure
  • Makes sound decisions during alarms, emergencies, system faults, or high-stress events.
  • Demonstrates resilience and reliability in chaotic environments.

  1. Experience Requirements

Preferred Background
  • 4+ years experience in security operations, dispatch centers, or life safety technology environments.
  • 2+ years in supervisory roles or team lead capacity.
  • Experience in mixed-use, corporate, campus, aviation, stadium, or municipal environments.

Training / Certifications (Preferred but Not Required)
  • ASIS (APP, PSP, CPP)
  • Fire Life Safety Director certifications
  • CPR/First Aid/AED Instructor
  • System-specific access control or VMS certifications

  1. Personality & Culture Fit Indicators

The strongest candidates typically demonstrate:
  • High integrity and a strong sense of responsibility.
  • Bias toward action while maintaining disciplined procedures.
  • Comfort with both structure and rapid change.
  • Curiosity and continuous learning, especially with technology and AI.
  • Diplomacy - able to communicate firmly without creating friction.
  • Ownership mentality - treats the site as if it were their own.

#IND3

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