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How much do command center supervisor jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for command center supervisor in the United States is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Command Center Supervisor, and why are they important?

To thrive as a Command Center Supervisor, you need strong leadership abilities, experience in operations management, and usually a background in IT or security, supported by relevant education or certifications. Familiarity with incident management systems, monitoring tools, and communication platforms is typically required. Excellent problem-solving, situational awareness, and effective communication skills help you manage teams and respond to critical events efficiently. These skills are vital for maintaining operational continuity and ensuring rapid, coordinated responses to emergencies or system disruptions.

What are some common challenges faced by Command Center Supervisors and how can they be addressed?

Command Center Supervisors often encounter challenges such as coordinating responses during high-pressure incidents, managing a diverse team with varying experience levels, and ensuring consistent communication across shifts. To address these, supervisors benefit from strong organizational skills, clear protocols, and regular training sessions for their teams. Additionally, fostering a collaborative environment and using advanced monitoring tools can help streamline operations and maintain a high level of situational awareness.

What are Command Center Supervisors?

Command Center Supervisors are professionals responsible for overseeing the operations within a command center, which serves as the central hub for monitoring and coordinating activities in organizations such as emergency services, security firms, IT companies, or transportation networks. They manage teams, ensure effective communication, and respond to incidents or emergencies by making critical decisions. Their role involves maintaining operational efficiency, implementing procedures, and often utilizing specialized technologies or software to monitor systems. Command Center Supervisors also train staff, prepare reports, and ensure compliance with organizational protocols. Their leadership is crucial for maintaining order and ensuring timely responses to any issues that arise.

What is the difference between Command Center Supervisor vs Security Supervisor?

AspectCommand Center SupervisorSecurity Supervisor
CredentialsTypically requires security certifications, dispatch trainingSecurity guard licenses, certifications often required
Work EnvironmentMonitoring centers, control rooms, 24/7 operationsOn-site security posts, patrols, access control
Employer & IndustrySecurity firms, corporate security, government agenciesPrivate security companies, corporate facilities
Common Search IntentMonitoring, dispatch, incident responsePatrol, access control, incident prevention

The Command Center Supervisor oversees monitoring operations, dispatch, and incident management within a control room environment, often requiring specialized certifications. Security Supervisors focus on on-site security, patrols, and access control. While both roles involve security protocols, the Command Center Supervisor emphasizes centralized monitoring and coordination, whereas Security Supervisors are more hands-on with physical security. Understanding these differences helps job seekers find roles aligned with their skills and certifications.

More about Command Center Supervisor jobs
What job categories do people searching Command Center Supervisor jobs look for? The top searched job categories for Command Center Supervisor jobs are:
Command Center Supervisor jobs near you
Infographic showing various Command Center Supervisor job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,531 per year, or $21.9 per hour.
Command Center

Command Center

Elitch Gardens Theme & Water Park

Denver, CO • On-site

$21.50/hr

Full-time

Posted 20 days ago

Elitch Gardens rating

7.1

Company rating: 7.1 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

14th of 56 rated theme parks

Job description

JOB TITLE: Command Center Operator
REPORTS TO: Security Supervisor
DEPARTMENT: Security
PAY RATE: $21.50/hour
ACCEPTING APPLICATIONS: July 2nd 2026
ANTICIPATED FILL DATE: July 2nd 2026

JOB SUMMARY: Monitors camera system during park operation to assist Security in identify issues in the park and supporting staff during incidents. Dispatches Security staff to reported calls by Operations Dispatch and phone reports. Due to the exposure of confidential information and resources, this position is not eligible for department transfer except in cases of promotional opportunities.
SPECIFIC DUTIES AND RESPONSIBILITIES:
  • Conduct monitoring operations using the camera system.
  • Conduct video review for reported incidents.
  • Work closely with Operations Dispatch to dispatch appropriate units.
  • Point of contact for various alarm monitoring systems and phone line reports.
  • Must maintain a safe, clean, and professional work environment.
  • Other duties as assigned.

QUALIFICATIONS:
  • Must be at least 18 years of age.
  • Law enforcement training or criminal justice classes preferred.
  • CCTV experience preferred.
  • Dispatching experience preferred.
  • Minimum of one year previous security experience is preferred.
  • Obtaining a Denver City and County Security Guard License is recommended. (Fees Applicable)
  • https://www.denvergov.org/content/denvergov/en/denver-business-licensing-center/security-services/securityguards.html
  • Possess good oral and written English skills and be able to communicate with guests and other employees effectively.
  • Available to work overtime.
  • Available to work weekends and holidays.
  • Available to work nights and overnights.
  • Attention to detail.
  • All job offers contingent on passing a criminal, drug, alcohol, and social security background check. (Pre-employment drug test required.)

PHYSICAL DEMANDS:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to walk and stand for up to eight hours a shift.
  • Requires continuous kneeling and bending.
  • Requires continuous reaching above shoulder, pushing and pulling.
  • Requires occasional lifts and carries up to 30 pounds.
  • Requires occasional carrying of up to 100 pounds with the assistance of a hand truck.
  • Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech.

BENEFITS:
  • Paid sick leave
  • Free entry to the park while off-duty
  • Free tickets for friends and family
  • Additional discounted tickets and season passes for friends and family
  • Employee exclusive events
  • Employee recognition program

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