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Command Center Operator Jobs (NOW HIRING)

San Francisco Giants

Command Center Lead

Oracle, AZ

The Security Team seeks an experienced Command Center Administrator/Lead with security leadership experience to successfully engage with the Command Center Team of Operators. The Command Center Team ...

H star

Command Center Lead

Oracle, AZ · On-site

$36.19/hr

The Security Team seeks an experienced Command Center Administrator/Lead with security leadership experience to successfully engage with the Command Center Team of Operators. The Command Center Team ...

San Francisco Giants

Command Center Lead

Oracle, AZ · On-site

$36.19/hr

The Security Team seeks an experienced Command Center Administrator/Lead with security leadership experience to successfully engage with the Command Center Team of Operators. The Command Center Team ...

San Francisco Giants

Command Center Lead

Oracle, AZ · On-site

$36.19/hr

The Security Team seeks an experienced Command Center Administrator/Lead with security leadership experience to successfully engage with the Command Center Team of Operators. The Command Center Team ...

DK Security, Inc

Call Center Operator

Grand Rapids, MI · On-site

$18/hr

Command Center Operators are an integral part of DK's team! They are responsible for providing effective, 24 hour/day, 7 days/week, 365 days/year, support to our corporate management team as well as ...

DK Security, Inc

Call Center Operator

Grand Rapids, MI · On-site

$18/hr

Command Center Operators are an integral part of DK's team! They are responsible for providing effective, 24 hour/day, 7 days/week, 365 days/year, support to our corporate management team as well as ...

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Command Center Operator information

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How much do command center operator jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for command center operator in the United States is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Command Center Operator vs Security Dispatcher?

AspectCommand Center OperatorSecurity Dispatcher
CredentialsTypically requires security or communication certificationsOften requires security or emergency communication certifications
Work EnvironmentMonitoring security systems, communication with field personnelDispatching security personnel, managing alarms and incidents
Employer & IndustrySecurity firms, corporate security departmentsSecurity companies, law enforcement agencies

Both roles involve monitoring and communication, often requiring similar certifications. The Command Center Operator focuses on overseeing security systems and coordinating responses, while the Security Dispatcher primarily dispatches personnel and manages incident reports. They are closely related, with overlapping skills but different primary responsibilities within security operations.

What are the key skills and qualifications needed to thrive as a Command Center Operator, and why are they important?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in security or emergency response. Familiarity with security monitoring software, alarm systems, CCTV, and communication platforms is typically required. Excellent multitasking, calmness under pressure, and clear communication are vital soft skills for coordinating effective responses. These skills and qualities are crucial for ensuring safety, timely incident response, and seamless operations within high-stakes environments.

What are Command Center Operators?

Command Center Operators are professionals responsible for monitoring, managing, and responding to incidents or alerts within a centralized operations hub. They use specialized software and communication tools to oversee security systems, IT networks, or facility operations, depending on the industry. Their primary duties include ensuring the smooth functioning of critical systems, coordinating responses to emergencies, and maintaining detailed logs of all activities. Command Center Operators play a key role in maintaining safety, security, and operational efficiency within an organization.

How does a Command Center Operator typically collaborate with other departments during an emergency situation?

During emergencies, Command Center Operators play a pivotal role in coordinating communication between multiple departments such as security, facilities, and emergency services. They are responsible for quickly relaying critical information, monitoring surveillance systems, and ensuring that protocols are followed. Effective collaboration often involves clear documentation, timely updates, and using specialized communication tools to keep all parties informed. This teamwork helps ensure a swift and organized response to incidents, minimizing risks and maintaining safety.
More about Command Center Operator jobs
What cities are hiring for Command Center Operator jobs? Cities with the most Command Center Operator job openings:
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Command Center Operator jobs near you
Infographic showing various Command Center Operator job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 6% Part Time, and 12% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,460 per year, or $20.4 per hour.
Security Command Center Operator

Security Command Center Operator

GardaWorld

Mount Laurel, NJ • On-site

$23/hr

Other

Posted 24 days ago

GardaWorld rating

5.2

Company rating: 5.2 out of 10

Based on 400 frontline employees who took The Breakroom Quiz

80th of 103 rated security

Job description

  
Security Command Center Operator- Now Hiring in Mount Laurel, NJ 08054
Location:   Mt. Laurel, NJ
  • Requires OPEN AVAILABLITY (rotating days off, including weekends)
  • **New Jersey SORA License Required**
     
  • 1-2 Years CCTV/Control Room Security Experience Required
  • Microsoft Office Skills Required (Excel, Powerpoint)
  • Schedule 2: Second Shift, 4:00PM-12:30AM
  • Schedule 3: Third Shift, 12:00AM-8:30AM
Compensation:
  • $23.00 / hour

Every day is different at GardaWorld with diverse work assignments and flexible schedules. We are leaders in Professional training programs that cover every aspect of delivering world-class security services. And every industry counts on us because we're the very best at what we do. Perhaps you are, too. 
In our complex world today, GardaWorld stands out as the largest privately owned security services company in the world. We're experts at protecting people and assets. We're also growing everywhere and expanding in multiple locations. If you're a sharp, talented, self-confident individual who excels in customer service, you can build a future here. We give you all the tools you need to expand your skills and grow your career with exceptional opportunities for advancement. You can stand out - and thrive - here, too, as a Command Center Security Officer
About the job:
  • Prioritizes excellent customer service.
  • Monitors for and identifies threats, trends, and incidents that could negatively impact the security of client personnel, facilities, operations, and reputation.
  • Responsible for detailed report writing that will involve a general understanding of critical incident escalation.
  • Handles sensitive and confidential information with limited supervision.
  • Consults with all risk functions in the development and documentation of policies, procedures, and controls, for all department processes.
  • Coordinates security guards and paid police details as needed.
  • Actively monitors and facilitates the occurrence of security-related incidents.
  • Assesses threats based on incoming data and makes decisions based on findings.
  • Participates in numerous Physical Security projects including Physical Security technology, employee photo identification, card access, video monitoring, and retrieval.
  • Monitors access control systems and acts in response to an alarm, breach, or malfunction.
  • Appropriately responds to security operations notifications and requests made by internal and external parties.
  • Liaises with emergency medical services, the fire department, and law enforcement in the event of an emergency.
  • Supports onsite contract security staff.
  • Conducts open-source research to answer specific questions and develops intelligence products.

Your background:
  • You have a Bachelor's degree or an associate's degree with progressive experience preferred
  • You have a minimum of 1-year of experience in the Global Security Operations Center (GSOC), central station monitoring operations, or equivalent.
  • You're able to ace (and pass) an extensive screening process
  • You have shift work experience in a 24-hour operation.
  • You have an active New Jersey SORA license.
  • If you have Security, Military, Law Enforcement experience - even better!
Your skills:
  • Strong Customer service and communication; Call center/phone experience preferred.
  • Strong documentation, investigative, and report-writing skills.
  • Intermediate computer skills
  • Strong attention to detail
  • Demonstrated proficiency with Microsoft Office and other PC-based programs
  • Internal Personal presence, intellect, energy, and drive to succeed in a high-performance environment
  • Comfortable with ambiguity and working with large amounts of data and information
  • Ability to prioritize tasks while working with competing priorities
  • Ability to collaborate in and support a team environment
  • Ability to work independently
  • Ability to plan and successfully complete tasks within specified timelines
  • Ability to solve problems
Physical Requirements:
  • Occasional travel may be required
  • Ability to continuously perform multiple tasks, operate standard office equipment and respond quickly to sounds
  • Ability to occasionally sit, stand, walk, squat, bend, reach forward, and/or move safely in confined spaces
  • The ability to occasionally lift and/or carry weight under 25 lbs.
  • Ability to read, write, and comprehend instructions on a regular basis
  • Ability to apply common sense reasoning to handle problems involving standardized situations
  • Ability to problem solve basic mathematical problems including addition, subtraction, multiplication, and division.

If you want a real career opportunity where you're part of a dynamic supportive team that's dedicated to your success, check us out. We're a global organization that embraces our cultural diversity and we promote engagement, communication, and sharing of ideas across all our teams. At GardaWorld, you'll have plenty of room to grow - and that's just for starters. Explore your future with us today. 
 

Work today, get paid today, with DailyPay!

GardaWorld offers DailyPay - a voluntary benefit that allows you to access your pay on day 1 of work.

If you're hired for a role at GardaWorld, you'll never have to wait for a paycheck again! DailyPay's most used features include:

  • PAY: Get instant access to your money as you earn it
  • SAVE: Automatically save a portion of every paycheck
  • BALANCE ALERTS: Track your real-time earnings & budget for upcoming bills or expenses

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