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Command Center Operator Jobs in Delaware (NOW HIRING)

Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating ... Responsibilities The Command Center Analyst is primarily responsible for the monitoring of the ...

We deliver cutting-edge IT solutions to over 60 global operating units, driving innovation and ... What You'll Do As our Command Center Manager , you'll lead a team of Level I and II Analysts across ...

We deliver cutting-edge IT solutions to over 60 global operating units, driving innovation and ... Responsibilities What You'll Do As our Command Center Manager , you'll lead a team of Level I and ...

We deliver cutting-edge IT solutions to over 60 global operating units, driving innovation and ... Responsibilities What You'll Do As our Command Center Manager , you'll lead a team of Level I and ...

As an OS, your intel gives ships and aircraft a strategic advantage, and helps weapons operators ... Command and Control sound−powered telephone talkers and maintain Combat Information Center (CIC ...

As an OS, your intel gives ships and aircraft a strategic advantage, and helps weapons operators ... Command and Control sound−powered telephone talkers and maintain Combat Information Center (CIC ...

As an OS, your intel gives ships and aircraft a strategic advantage, and helps weapons operators ... Command and Control sound−powered telephone talkers and maintain Combat Information Center (CIC ...

As an OS, your intel gives ships and aircraft a strategic advantage, and helps weapons operators ... Command and Control sound−powered telephone talkers and maintain Combat Information Center (CIC ...

As an OS, your intel gives ships and aircraft a strategic advantage, and helps weapons operators ... Command and Control sound−powered telephone talkers and maintain Combat Information Center (CIC ...

As an OS, your intel gives ships and aircraft a strategic advantage, and helps weapons operators ... Command and Control sound−powered telephone talkers and maintain Combat Information Center (CIC ...

As an OS, your intel gives ships and aircraft a strategic advantage, and helps weapons operators ... Command and Control sound−powered telephone talkers and maintain Combat Information Center (CIC ...

In the cockpit of the E-2C Hawkeye, you're on patrol as the command control center in the sky. If ... NAVAL FLIGHT OFFICER - In this role, you're the navigator, the lookout and the weapon operator ...

In the cockpit of the E-2C Hawkeye, you're on patrol as the command control center in the sky. If ... NAVAL FLIGHT OFFICER - In this role, you're the navigator, the lookout and the weapon operator ...

In the cockpit of the E-2C Hawkeye, you're on patrol as the command control center in the sky. If ... NAVAL FLIGHT OFFICER - In this role, you're the navigator, the lookout and the weapon operator ...

In the cockpit of the E-2C Hawkeye, you're on patrol as the command control center in the sky. If ... NAVAL FLIGHT OFFICER - In this role, you're the navigator, the lookout and the weapon operator ...

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Command Center Operator information

See Delaware salary details

$9

$20

$28

How much do command center operator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for command center operator in Delaware is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Command Center Operator vs Security Dispatcher?

AspectCommand Center OperatorSecurity Dispatcher
CredentialsTypically requires security or communication certificationsOften requires security or emergency communication certifications
Work EnvironmentMonitoring security systems, communication with field personnelDispatching security personnel, managing alarms and incidents
Employer & IndustrySecurity firms, corporate security departmentsSecurity companies, law enforcement agencies

Both roles involve monitoring and communication, often requiring similar certifications. The Command Center Operator focuses on overseeing security systems and coordinating responses, while the Security Dispatcher primarily dispatches personnel and manages incident reports. They are closely related, with overlapping skills but different primary responsibilities within security operations.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can offer salaries significantly higher than entry-level positions. Specialized roles requiring technical skills, such as technical support or sales management, also tend to have higher compensation within call centers.

What does a command center operator do?

A command center operator monitors and manages security, communication, or operational systems within a control room environment. They respond to incidents, coordinate responses, and ensure smooth operations using tools like surveillance systems, radios, and computer software, often working in shifts to provide 24/7 coverage.

What are the key skills and qualifications needed to thrive as a Command Center Operator, and why are they important?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in security or emergency response. Familiarity with security monitoring software, alarm systems, CCTV, and communication platforms is typically required. Excellent multitasking, calmness under pressure, and clear communication are vital soft skills for coordinating effective responses. These skills and qualities are crucial for ensuring safety, timely incident response, and seamless operations within high-stakes environments.

What are Command Center Operators?

Command Center Operators are professionals responsible for monitoring, managing, and responding to incidents or alerts within a centralized operations hub. They use specialized software and communication tools to oversee security systems, IT networks, or facility operations, depending on the industry. Their primary duties include ensuring the smooth functioning of critical systems, coordinating responses to emergencies, and maintaining detailed logs of all activities. Command Center Operators play a key role in maintaining safety, security, and operational efficiency within an organization.

What is the highest paid security guard job?

The highest paid security guard jobs typically involve specialized roles such as executive protection or security management, which can pay significantly higher than standard security guard positions. These roles often require advanced training, certifications, and experience, and may include working for high-profile clients or in high-risk environments.

What is the job description of a command center?

A command center operator monitors and manages operations within a control room environment, often using specialized software and communication tools. They respond to incidents, coordinate responses, and ensure safety and security protocols are followed, typically working in shifts and requiring strong attention to detail and communication skills.

How does a Command Center Operator typically collaborate with other departments during an emergency situation?

During emergencies, Command Center Operators play a pivotal role in coordinating communication between multiple departments such as security, facilities, and emergency services. They are responsible for quickly relaying critical information, monitoring surveillance systems, and ensuring that protocols are followed. Effective collaboration often involves clear documentation, timely updates, and using specialized communication tools to keep all parties informed. This teamwork helps ensure a swift and organized response to incidents, minimizing risks and maintaining safety.
What are popular job titles related to Command Center Operator jobs in Delaware? For Command Center Operator jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Command Center Operator jobs in Delaware look for? The top searched job categories for Command Center Operator jobs in Delaware are:
Infographic showing various Command Center Operator job openings in Delaware as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,496 per year, or $20.4 per hour.
Command Center Analyst

Command Center Analyst

Berkley

Wilmington, DE • On-site

Other

Posted 12 days ago


Job description

Company Details

Berkley Technology Services: Right Team, Right Technology, Simple and Secure.Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC's 60+ operating units across the globe. BTS's wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the "What's Next" in our industry and beyond.With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future - leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles. Come join us as we push forward into the future of industry leading technological solutions.

The Company is an equal employment opportunity employer.

Responsibilities

The Command Center Analyst is primarily responsible for the monitoring of the health of the IT environment. In addition, this position functions in a role of 1st level triage for automation processes, network, backup & recovery, and basic infrastructure. This support is driven by procedures and runbooks, and the Analyst manages incidents to conclusion, frequently engaging escalation resources outside of the team to resolve breakage and outage situations while working independently with a high level of accuracy on routine tasks.

Monitor and maintain systems in a 24x7x365 highly available production environment. Provide systems monitoring, reporting, incident handling, and troubleshooting of complex technical environments. Perform workflow management support, OR NOC support (NPM monitoring, network escalations), OR infrastructure support (basic OS level administration), OR application support (problem and error identification and escalation). Perform first level triage and support using SOPs and runbooks. Provide basic backup & recovery support. Navigate monitoring tools such as SolarWinds, Viavi, and AppDynamics. Perform user administration (add/delete/modify) on Windows and Linux. Perform data center tasks including walk-throughs, physical access to the data center, and physical security monitoring. Complete basic IT documentation on procedures and technological environments. Self-train on new technologies. Collaborate with peers and team members. Demonstrate customer service orientation. Demonstrate time management, critical thinking, and technical aptitude.

Qualifications

Qualifications

A minimum of 3 years working in a structured IT support environment. A minimum of 1 year of experience with backup & recovery tools. A minimum of 2 years of experience with SDLC. A minimum of 3 years of experience in customer service. Experience with automation tools > 1 year OR experience with NOC utilities > 1 year OR application support > 1 year. Action oriented, actively learning, flexible, and demonstrating personal ownership. Strong critical thinking and technically astute.

Education Requirement

Bachelor's degree. Undergraduate degree in an Information Technology discipline is preferred; or equivalent combination of education and work experience.

The Company is an equal employment opportunity employer.

Additional Company DetailsWe do not accept unsolicited resumes from third party recruiting agencies or firms.Additional RequirementsLocation and Travel: Primary location Wilmington, DE.Sponsorship DetailsSponsorship not Offered for this RoleEmployment Type: OTHER