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Collision Service Advisor Jobs (NOW HIRING)

Edmond Hyundai

Service Advisor

Edmond, OK · On-site

The company owns and operates several dealership franchises and collision centers within Oklahoma ... Free Parking Service Advisor Job Duties: The job duties of an Auto Service Advisor may include:

Texas Collision Centers Inc.

Service Advisor

Wylie, TX · On-site

Job Summary: Service Advisor is responsible for inspecting and determining repairs needed by ... Prior automotive collision estimating experience * Experience with preparing estimates in CCC One ...

TEXAS COLLISION CENTERS INC

Service Advisor

Plano, TX · On-site

Job Summary: Service Advisor is responsible for inspecting and determining repairs needed by ... Prior automotive collision estimating experience * Experience with preparing estimates in CCC One ...

TEXAS COLLISION CENTERS INC

Service Advisor

Plano, TX · On-site

Job Summary: Service Advisor is responsible for inspecting and determining repairs needed by ... Prior automotive collision estimating experience * Experience with preparing estimates in CCC One ...

Texas Collision Centers Inc.

Service Advisor

Plano, TX · On-site

Job Summary: Service Advisor is responsible for inspecting and determining repairs needed by ... Prior automotive collision estimating experience * Experience with preparing estimates in CCC One ...

TEXAS COLLISION CENTERS INC

Service Advisor

Dallas, TX · On-site

Job Summary: Service Advisor is responsible for inspecting and determining repairs needed by ... Prior automotive collision estimating experience * Experience with preparing estimates in CCC One ...

Texas Collision Centers Inc.

Service Advisor

Plano, TX · On-site

Job Summary: Service Advisor is responsible for inspecting and determining repairs needed by ... Prior automotive collision estimating experience * Experience with preparing estimates in CCC One ...

Edmond Hyundai

Service Advisor

Oklahoma City, OK

The company owns and operates several dealership franchises and collision centers within Oklahoma ... Free Parking Service Advisor Job Duties: The job duties of an Auto Service Advisor may include:

Better Collision

Service Advisor

Summerville, SC · On-site

WELCOME TO BETTER COLLISION CENTERS A Family Committed to getting "Better Every day"! Better ... Perform other related duties as assigned for the purpose of ensuring a world-class customer service ...

TEXAS COLLISION CENTERS INC

Service Advisor

Wylie, TX · On-site

Job Summary: Service Advisor is responsible for inspecting and determining repairs needed by ... Prior automotive collision estimating experience * Experience with preparing estimates in CCC One ...

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Collision Service Advisor information

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How much do collision service advisor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for collision service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a collision service advisor?

Collision Service Advisors are professionals who act as the primary point of contact between customers and auto body repair shops after a vehicle accident. They assess vehicle damage, provide repair estimates, explain the repair process to customers, and coordinate between customers, technicians, and insurance companies. Their role ensures that repairs are completed efficiently and that customers are kept informed throughout the repair process. Collision Service Advisors also handle paperwork, scheduling, and customer service to create a smooth experience for clients.

What are the key skills and qualifications needed to thrive as a collision service advisor?

To thrive as a Collision Service Advisor, you need knowledge of automotive repair processes, estimating practices, and customer service, often supported by experience in the automotive industry or related training. Familiarity with estimating software like CCC ONE, Mitchell, or Audatex and understanding of insurance claim systems are typically required. Strong communication, organization, and problem-solving skills help you build trust with customers and coordinate repairs efficiently. These abilities are essential for ensuring customer satisfaction, accurate repair estimates, and smooth workflow in collision repair facilities.

What are some common challenges collision service advisors face when managing multiple repair orders simultaneously?

Collision Service Advisors often juggle several repair orders at once, which can be challenging due to the need to coordinate between technicians, insurance adjusters, and customers. Maintaining clear communication and accurate documentation for each case is crucial to prevent delays and misunderstandings. Staying organized and using collision management software can help streamline workflow, but adapting to fast-changing priorities and handling occasional difficult conversations with customers are important parts of the role.

Is a collision service advisor a good career?

A collision service advisor is a customer service professional who assists clients with vehicle repairs and insurance claims in auto body shops. The role typically requires good communication skills, knowledge of repair processes, and familiarity with estimating tools. It can offer steady employment and opportunities for advancement in the automotive repair industry.
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Collision Service Advisor jobs near you

Service Advisor

Edmond Hyundai

Edmond, OK • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Our Dealership is growing and we are seeking a full time, motivated, Service Advisor to enhance our Service team!
Do you thrive in a fast-paced environment where you have unlimited career potential? Are you an enthusiastic individual who wants to work for a mission driven company? Do you have a desire to Succeed? Then our Company is the right fit for you!
About Us:
Ted Moore Auto Group is an Oklahoma-owned and locally operated automotive group with a primary focus within the automotive retailing industry. The company owns and operates several dealership franchises and collision centers within Oklahoma. The primary focus of Ted Moore Auto Group is to provide our customers the best experience, which is why we developed the Ted Moore Difference.
Benefits We Offer:
  • Some work schedule flexibility available
  • Benefit Packages available - Health, Dental, Vision, Life, Flex Spending Offered
  • Paid vacations
  • 401K plan with match
  • Free Parking

Service Advisor Job Duties:
The job duties of an Auto Service Advisor may include:
  • Greeting customers and scheduling service appointments
  • Cataloging customers concerns and comments
  • Writing service orders and descriptions of problems and repairs
  • Translating customers' repair problems into standard repair terminology
  • Explaining repairs to customers
  • Test-driving vehicles to confirm service repairs
  • Estimating the cost and time needed for repairs
  • Handling customer complaints
  • Bilingual a plus

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