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Shop Advisor Jobs (NOW HIRING)

Basil Family Dealerships

Body Shop Advisor

Depew, NY · On-site

$19 - $24/hr

We're looking for a dedicated Body Shop Advisor to expand our team and help deliver exceptional service and results to our customers. In this role, you'll work alongside some of the best collision ...

Lithia Motors, Inc.

Body Shop Advisor

San Antonio, TX · On-site

L0786 Hill Country Honda Hill Country Honda Now hiring a Body Shop Advisor / Insurance Adjuster! Join a team that values exceptional customer service, teamwork, and professional growth. Hill Country ...

Lithia & Driveway

Body Shop Advisor

San Antonio, TX

L0786 Hill Country Honda Hill Country Honda Now hiring a Body Shop Advisor / Insurance Adjuster! Join a team that values exceptional customer service, teamwork, and professional growth. Hill Country ...

Lithia & Driveway

Body Shop Advisor

San Antonio, TX

L0786 Hill Country Honda Hill Country Honda Now hiring a Body Shop Advisor / Insurance Adjuster! Join a team that values exceptional customer service, teamwork, and professional growth. Hill Country ...

Lithia

Body Shop Advisor

San Antonio, TX

L0786 Hill Country Honda Hill Country Honda Now hiring a Body Shop Advisor / Insurance Adjuster! Join a team that values exceptional customer service, teamwork, and professional growth. Hill Country ...

Prosper Ford

Automotive Main Shop Advisor

Prosper, TX · On-site

Automotive Main Shop Advisor Dealership Overview: Prosper Ford is DFWs newest Ford dealership and is growing at record speed! We are currently looking for experienced and motivated Service Advisors ...

Prosper Ford

Automotive Main Shop Advisor

Prosper, TX · On-site

Automotive Main Shop Advisor Dealership Overview: Prosper Ford is DFWs newest Ford dealership and is growing at record speed! We are currently looking for experienced and motivated Service Advisors ...

Ourisman Fairfax Toyota

Body Shop Advisor

Fairfax, VA · On-site

We are hiring for a Body Shop Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working ...

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Shop Advisor information

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$12

$25

$45

How much do shop advisor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for shop advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

How does a Shop Advisor typically collaborate with other team members to enhance customer experience?

A Shop Advisor works closely with sales associates, inventory specialists, and management to ensure customers receive accurate information and a seamless shopping experience. They often act as a bridge between customers and the technical or product teams, relaying customer feedback and product inquiries. Regular team meetings and open communication are essential, as Shop Advisors often coordinate promotions, resolve customer issues, and help implement new store policies. This collaborative environment helps maintain high service standards and fosters professional growth within the team.

What is the difference between Shop Advisor vs Sales Associate?

AspectShop AdvisorSales Associate
Required CredentialsHigh school diploma, product knowledge, customer service skillsHigh school diploma, customer service skills, sales techniques
Work EnvironmentRetail stores, showrooms, automotive centersRetail stores, malls, specialty shops
Employer & Industry UsageAutomotive, retail, electronicsFashion, electronics, retail
Common Search & ComparisonYesYes

Shop Advisors and Sales Associates often share similar roles in retail environments, focusing on customer service and product knowledge. However, Shop Advisors typically specialize in specific industries like automotive or electronics, requiring more technical knowledge, while Sales Associates may work across various retail sectors. Both roles aim to enhance customer experience and drive sales, but their industry focus and technical requirements differ slightly.

What are Shop Advisors?

Shop Advisors are professionals who assist customers in retail or online stores by providing product recommendations, answering questions, and helping shoppers make informed purchasing decisions. They often have in-depth knowledge of the store's inventory and can guide customers based on their preferences and needs. Shop Advisors may also handle customer complaints, process transactions, and support overall store operations to ensure a positive shopping experience. Their goal is to enhance customer satisfaction and drive sales. The role may be found in a variety of retail environments, including fashion, electronics, and specialty stores.

What are the key skills and qualifications needed to thrive as a Shop Advisor, and why are they important?

To thrive as a Shop Advisor, you need strong product knowledge, sales acumen, and typically a background in retail or customer service. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes product-specific certifications are valuable. Exceptional interpersonal skills, active listening, and problem-solving abilities help build rapport with customers and resolve issues effectively. These skills ensure customer satisfaction, drive sales, and contribute to the overall success of the retail environment.
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What job categories do people searching Shop Advisor jobs look for? The top searched job categories for Shop Advisor jobs are:
Shop Advisor jobs near you
Infographic showing various Shop Advisor job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Body Shop Advisor

Mercedes-Benz of Palm Beach

West Palm Beach, FL

Other

Medical, Dental, Retirement, PTO

Posted 9 days ago

Job description

The Body Shop Advisor is responsible for service sales and gross profit, and for proper handling of service customers. By his/her actions, the Body Shop Advisor influences the volume of service business and plays a key role in ensuring customer satisfaction. The Body Shop Advisor is the dealership's first-line customer relations and service sales representative.
 
At New Country, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds.
 
Benefits
  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Family owned and operated
  • Long term job security
Responsibilities
  • Greet each customer in a prompt, courteous manner 100% of the time and never differentiate between customer that is paying for service and warranty service. Acknowledge customers who are waiting in line and let them know that they will be helped soon.
  • Schedule appointments using dealership-approved forms.
  • Communicate with service customers to determine the nature of the mechanical problem. Listen to and help interpret customer's statements accurately.
  • Secure agreement from customers before repairs begin; cover cost estimate; and approximate time when vehicle's work will be completed.
  • Obtain customer and vehicle data. Secure method of payment.
  • Test drive the vehicle with the customer if there is any question as to the nature of the problem.
  • Inspect all vehicles for bodywork, notify the customer that the work is needed
  • Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's' specifications, using maintenance menus.
  • Ensure that all Repair Orders are accounted for.
Qualifications
  • Excellent communication skills
  • Must have valid driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
  • Must be a team player with impeccable honesty and integrity
  • Maintain a high level of professional personal appearance and conduct
 
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

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