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Shop Advisor Jobs (NOW HIRING)

Service Advisor - Top Performers Wanted Gales Auto Repair | Saginaw, MI This is not an average ... This is for someone who wants to be part of a high-performing shop, take ownership of their day ...

C. is hiring a Shop Service Advisor in Felton, Delaware . The Shop Service Advisor is responsible for communicating with internal and external customers to gather information regarding equipment ...

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Shop Advisor information

See salary details

$12

$25

$45

How much do shop advisor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for shop advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

How does a Shop Advisor typically collaborate with other team members to enhance customer experience?

A Shop Advisor works closely with sales associates, inventory specialists, and management to ensure customers receive accurate information and a seamless shopping experience. They often act as a bridge between customers and the technical or product teams, relaying customer feedback and product inquiries. Regular team meetings and open communication are essential, as Shop Advisors often coordinate promotions, resolve customer issues, and help implement new store policies. This collaborative environment helps maintain high service standards and fosters professional growth within the team.

What is the difference between Shop Advisor vs Sales Associate?

AspectShop AdvisorSales Associate
Required CredentialsHigh school diploma, product knowledge, customer service skillsHigh school diploma, customer service skills, sales techniques
Work EnvironmentRetail stores, showrooms, automotive centersRetail stores, malls, specialty shops
Employer & Industry UsageAutomotive, retail, electronicsFashion, electronics, retail
Common Search & ComparisonYesYes

Shop Advisors and Sales Associates often share similar roles in retail environments, focusing on customer service and product knowledge. However, Shop Advisors typically specialize in specific industries like automotive or electronics, requiring more technical knowledge, while Sales Associates may work across various retail sectors. Both roles aim to enhance customer experience and drive sales, but their industry focus and technical requirements differ slightly.

What are Shop Advisors?

Shop Advisors are professionals who assist customers in retail or online stores by providing product recommendations, answering questions, and helping shoppers make informed purchasing decisions. They often have in-depth knowledge of the store's inventory and can guide customers based on their preferences and needs. Shop Advisors may also handle customer complaints, process transactions, and support overall store operations to ensure a positive shopping experience. Their goal is to enhance customer satisfaction and drive sales. The role may be found in a variety of retail environments, including fashion, electronics, and specialty stores.

What are the key skills and qualifications needed to thrive as a Shop Advisor, and why are they important?

To thrive as a Shop Advisor, you need strong product knowledge, sales acumen, and typically a background in retail or customer service. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes product-specific certifications are valuable. Exceptional interpersonal skills, active listening, and problem-solving abilities help build rapport with customers and resolve issues effectively. These skills ensure customer satisfaction, drive sales, and contribute to the overall success of the retail environment.
More about Shop Advisor jobs
Infographic showing various Shop Advisor job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

$70K - $100K/yr

Other

Medical, Retirement, PTO

Posted 28 days ago


Job description

Gibbs Truck Centers- BODY SHOP, established 1969, multi-location dealer group throughout California is seeking highly experienced Body Shop Manager to oversee successful team.

Be a part of a winning squad. Work with terrific people with wonderful culture!


Essential Duties:

  • Manage and Run all aspects of a Top-Notch Commercial Truck Body Shop
  • Types of jobs: Collision, Sandblasting, Frame straitening, Paint, Welding, liftgate installation, repairs, Body swaps and more.
  • Vehicles: Bus, Trailers, Tanks, Tractors, Trucks, RV’s, medium size pick-ups, Steel Material,
  • Manage teams 8 of painters, preppers and body shop advisor
  • Sales, Quotes, Estimate- Growth
  • Business to Business transaction only.
  • Work with Insurance companies and repairs and accidents  
  • Establishes and maintains good working relationships with customers.
  • Coaches, hires, trains, motivates, and monitors team performance.
  • Manages safety and Quality Repairs
  • Invoicing, collecting money, some accounting
  • Duties not limited too; other tasks as assigned.

 

Qualifications:

  • Minimum High School diploma or equivalent (College- preferred)
  • Knowledge of ADP / CDK preferred or equivalent
  • Good computers skills and Mitchell Paint/Body Estimating System or equivalent
  • Body Shop & Auto Painting- preferred
  • Minimum 4-5 years management experience (auto/diesel a plus)
  • Organized
  • Terrific follow-up
  • Excellent communication & customer service skills; Sales & relationship building skills
  • Sales & relationship building skills
  • Bilingual is a plus

Offerings:

  • Industry BEST compensation. Salary + incentive ($70k-$100k+)
  • Office located Oxnard, CA
  • Monday – Friday work schedule
  • Paid Training, Excellent onboarding and support from supervisor
  • Health Insurance, Vacation, Holiday and 401K + 2.5% match available.
  • Best in class Body Shop Building, Paint Booth, Tools

 

Apply at: HR@gibbstrucks.com, 805-485-0551 x116, www.gibbstrucks.com