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$12

$25

$45

How much do shop advisor jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for shop advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a shop advisor?

A shop advisor is a retail or service professional who assists customers, provides product information, and helps with sales in a store or workshop environment. They often have good communication skills and knowledge of the products or services offered, and may use point-of-sale systems to complete transactions.

How does a Shop Advisor typically collaborate with other team members to enhance customer experience?

A Shop Advisor works closely with sales associates, inventory specialists, and management to ensure customers receive accurate information and a seamless shopping experience. They often act as a bridge between customers and the technical or product teams, relaying customer feedback and product inquiries. Regular team meetings and open communication are essential, as Shop Advisors often coordinate promotions, resolve customer issues, and help implement new store policies. This collaborative environment helps maintain high service standards and fosters professional growth within the team.

What is the difference between Shop Advisor vs Sales Associate?

AspectShop AdvisorSales Associate
Required CredentialsHigh school diploma, product knowledge, customer service skillsHigh school diploma, customer service skills, sales techniques
Work EnvironmentRetail stores, showrooms, automotive centersRetail stores, malls, specialty shops
Employer & Industry UsageAutomotive, retail, electronicsFashion, electronics, retail
Common Search & ComparisonYesYes

Shop Advisors and Sales Associates often share similar roles in retail environments, focusing on customer service and product knowledge. However, Shop Advisors typically specialize in specific industries like automotive or electronics, requiring more technical knowledge, while Sales Associates may work across various retail sectors. Both roles aim to enhance customer experience and drive sales, but their industry focus and technical requirements differ slightly.

What are Shop Advisors?

Shop Advisors are professionals who assist customers in retail or online stores by providing product recommendations, answering questions, and helping shoppers make informed purchasing decisions. They often have in-depth knowledge of the store's inventory and can guide customers based on their preferences and needs. Shop Advisors may also handle customer complaints, process transactions, and support overall store operations to ensure a positive shopping experience. Their goal is to enhance customer satisfaction and drive sales. The role may be found in a variety of retail environments, including fashion, electronics, and specialty stores.

What jobs pay 4000 a week without a degree?

For a Shop Advisor, earning $4,000 a week without a degree is uncommon, as most retail roles offer lower wages. High earnings in retail typically come from commission-based sales, management positions, or specialized roles with extensive experience. Generally, jobs with such high weekly pay often require specialized skills, certifications, or entrepreneurial ventures outside standard retail positions.

What are the key skills and qualifications needed to thrive as a Shop Advisor, and why are they important?

To thrive as a Shop Advisor, you need strong product knowledge, sales acumen, and typically a background in retail or customer service. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes product-specific certifications are valuable. Exceptional interpersonal skills, active listening, and problem-solving abilities help build rapport with customers and resolve issues effectively. These skills ensure customer satisfaction, drive sales, and contribute to the overall success of the retail environment.

How to get a job as an advisor?

To become a shop advisor, you typically need a high school diploma or equivalent and good communication skills. Relevant experience in customer service or retail can improve your chances, and some employers may require familiarity with point-of-sale systems or product knowledge. Applying through company websites, job boards, or in-person inquiries is common for securing such roles.

How much does a sales advisor make?

A sales advisor's average salary varies by location and experience but typically ranges from $25,000 to $50,000 annually. In retail environments, earnings can include commissions and bonuses, which may increase total compensation. Entry-level positions often start at minimum wage, with higher pay for experienced advisors or those working in specialized stores.
More about Shop Advisor jobs
What job categories do people searching Shop Advisor jobs look for? The top searched job categories for Shop Advisor jobs are:
Shop Advisor jobs near you
Infographic showing various Shop Advisor job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Service Adviser Express Lane

Gossett VW Germantown

Memphis, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Express Lane Service Advisor
Company: Gossett Volkswagen of Germantown
Location: 7420 Winchester Rd, Memphis, TN 38125
Job Type: Full-time
Shift: Day shift (Monday - Saturday, rotating schedule)
About Us
At Gossett Volkswagen of Germantown, our core focus is a total commitment to customer satisfaction. We strive to build mutually respectful, lifelong relationships with our guests. As part of the prominent Gossett Motor Cars family, our high-volume service center provides the quick, reliable maintenance our VW owners expect. We are currently seeking an energetic, customer-centric Express Lane Service Advisor to join our dynamic service team!
We have a Team member that is moving from the area soon and that is the only reason this spot is opening. It is a very attractive position to not only learn to be a professional Service Consultant but also make a very good income doing so.
Job Summary
As an Express Lane Service Advisor, you are the face of our fast-paced routine maintenance department. You will welcome guests arriving for quick services (like oil changes, tire rotations, and fluid checks), assess their vehicle needs through consultative walk-arounds, and ensure an efficient, transparent experience from drop-off to delivery and follow up to ensure satisfaction.
What You'll Do (Responsibilities):
  • Greet & Onboard: Promptly welcome Express Lane guests with a positive attitude, gathering accurate customer and vehicle data.
  • Consultative Advising: Perform vehicle walk-arounds and recommend routine maintenance based on vehicle age, mileage, and history.
  • Accurate Estimating: Prepare complete, transparent cost estimates for parts and labor before work begins.
  • Workflow Coordination: Keep a pulse on the shop's progress, communicating directly with quick-lane technicians and parts staff to minimize customer wait times.
  • Guest Communication: Provide proactive phone and in-person updates, ensuring no guest is left wondering about their vehicle status.
  • The Hand-Off: Review invoice details clearly with customers, explain all completed work, process payments, and ensure top-tier Customer Service Index (CSI) scores.
  • Follow Up: You will be required to follow up with clients and ensure current benchmarks were maintained during the service visit and you are maintaining standards set forth for Customer Satisfaction scores.
What We're Looking For (Qualifications):
  • Experience: Minimum 1+ years of experience in an automotive service or fast-paced customer service environment or similar field.
  • Mindset: A high-volume mentality with a strong focus on team player dynamics and customer service.
  • Industry Knowledge: General familiarity with the automotive service industry is required.
  • Tech Savvy: Proficient computer skills. Experience with dealer management systems like CDK/ADP is a major plus but not required.
  • Requirements: Must possess a valid driver's license with an acceptable driving record and be willing to submit to standard pre-employment screenings.
Benefits & Perks:
  • Competitive compensation package with performance-based incentives
  • Comprehensive medical, dental, and vision coverage
  • Paid factory and dealership training to advance your career
  • Generous Employee Discounts on vehicle purchases, parts, and service
  • Supportive work environment with opportunities for upward mobility into Main Shop Advisor roles
  • Company Paid Health Insurance
  • 401-K with Company Match
  • Paid Vacation Time Up To 4 Weeks
  • Paid Holidays

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