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Shop Advisor Jobs (NOW HIRING)

Equinox

Shop Style Advisor, Yorkville

Yorkville, CA · On-site

The Style Advisors takes direction from the Shop MOD on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures. The Style Advisors ...

Equinox

Shop Style Advisor, Yorkville

Yorkville, CA

The Style Advisors takes direction from the Shop MOD on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures. The Style Advisors ...

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Shop Advisor information

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$12

$25

$45

How much do shop advisor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for shop advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a shop advisor?

Shop Advisors are professionals who assist customers in retail or online stores by providing product recommendations, answering questions, and helping shoppers make informed purchasing decisions. They often have in-depth knowledge of the store's inventory and can guide customers based on their preferences and needs. Shop Advisors may also handle customer complaints, process transactions, and support overall store operations to ensure a positive shopping experience. Their goal is to enhance customer satisfaction and drive sales. The role may be found in a variety of retail environments, including fashion, electronics, and specialty stores.

What are the key skills and qualifications needed to thrive as a shop advisor?

To thrive as a Shop Advisor, you need strong product knowledge, sales acumen, and typically a background in retail or customer service. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes product-specific certifications are valuable. Exceptional interpersonal skills, active listening, and problem-solving abilities help build rapport with customers and resolve issues effectively. These skills ensure customer satisfaction, drive sales, and contribute to the overall success of the retail environment.

How does a shop advisor typically collaborate with other team members to enhance customer experience?

A Shop Advisor works closely with sales associates, inventory specialists, and management to ensure customers receive accurate information and a seamless shopping experience. They often act as a bridge between customers and the technical or product teams, relaying customer feedback and product inquiries. Regular team meetings and open communication are essential, as Shop Advisors often coordinate promotions, resolve customer issues, and help implement new store policies. This collaborative environment helps maintain high service standards and fosters professional growth within the team.

What is the difference between Shop Advisor vs Sales Associate?

AspectShop AdvisorSales Associate
Required CredentialsHigh school diploma, product knowledge, customer service skillsHigh school diploma, customer service skills, sales techniques
Work EnvironmentRetail stores, showrooms, automotive centersRetail stores, malls, specialty shops
Employer & Industry UsageAutomotive, retail, electronicsFashion, electronics, retail
Common Search & ComparisonYesYes

Shop Advisors and Sales Associates often share similar roles in retail environments, focusing on customer service and product knowledge. However, Shop Advisors typically specialize in specific industries like automotive or electronics, requiring more technical knowledge, while Sales Associates may work across various retail sectors. Both roles aim to enhance customer experience and drive sales, but their industry focus and technical requirements differ slightly.

Is a shop advisor a good entry level job?

A shop advisor position is often considered a good entry-level job because it typically requires minimal prior experience and provides opportunities to develop customer service, communication, and sales skills. It may also involve working with point-of-sale systems and inventory management, making it suitable for those starting their retail careers.
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Shop Advisor jobs near you
Infographic showing various Shop Advisor job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Express Service Advisor

Modesto, CA • On-site

Central Valley Automotive, Inc
See more jobs at Central Valley Automotive, Incexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 7 days ago

Job description

As an Express Service Advisor, you will own our customer's experience in the express service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Express Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. If you thrive in high-energy environments, love interacting with people, and are looking for a position with room to grow - we want to hear from you!
At Central Valley Automotive we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Central Valley Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
What We Offer
  • Base Salary plus commission bonuses
  • Medical, Dental, Vision
  • 401K Plan with employer match
  • Fast track growth opportunities to Main Shop Advisor
  • Paid Training
  • Employee vehicle purchase plans
  • Discounts on products and services

Responsibilities
  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently

Qualifications
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Bilingual candidates are a plus (not required)
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre employment background check & drug screen

Apply