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Shop Advisor Jobs (NOW HIRING)

Ourisman Fairfax Toyota

Body Shop Advisor

Fairfax, VA · On-site

We are hiring for a Body Shop Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working ...

Rush Enterprises

Body Shop Advisor

Albuquerque, NM · On-site

$50K - $65K/yr

The Body Shop Advisor sells and schedules body shop work from the body shop office. Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle ...

Rush Enterprises

Body Shop Advisor

Albuquerque, NM · On-site

$65K/yr

The Body Shop Advisor sells and schedules body shop work from the body shop office. Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle ...

Beaman Toyota

Body Shop Advisor

Nashville, TN · On-site

... Center Advisors to join our award-winning, high-volume service team. Hudson Automotive Group ... Body Shop Estimator Experience Preferred Other Benefits we offer: * Medical, Dental, Vision ...

Beaman Toyota

Body Shop Advisor

Nashville, TN · On-site

... Center Advisors to join our award-winning, high-volume service team. Hudson Automotive Group ... Body Shop Estimator Experience Preferred Other Benefits we offer: * Medical, Dental, Vision ...

MIKE KELLY CHEVEROLET INC

Body Shop Advisor

Butler, PA · On-site

Service Advisor Mike Kelly Automotive is looking to recruit an Entry-Level Service Advisor with outstanding customer service skills, exceptional communication skills, and strong technical knowledge.

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Shop Advisor information

See salary details

$12

$25

$45

How much do shop advisor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for shop advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a shop advisor?

Shop Advisors are professionals who assist customers in retail or online stores by providing product recommendations, answering questions, and helping shoppers make informed purchasing decisions. They often have in-depth knowledge of the store's inventory and can guide customers based on their preferences and needs. Shop Advisors may also handle customer complaints, process transactions, and support overall store operations to ensure a positive shopping experience. Their goal is to enhance customer satisfaction and drive sales. The role may be found in a variety of retail environments, including fashion, electronics, and specialty stores.

What are the key skills and qualifications needed to thrive as a shop advisor?

To thrive as a Shop Advisor, you need strong product knowledge, sales acumen, and typically a background in retail or customer service. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes product-specific certifications are valuable. Exceptional interpersonal skills, active listening, and problem-solving abilities help build rapport with customers and resolve issues effectively. These skills ensure customer satisfaction, drive sales, and contribute to the overall success of the retail environment.

How does a shop advisor typically collaborate with other team members to enhance customer experience?

A Shop Advisor works closely with sales associates, inventory specialists, and management to ensure customers receive accurate information and a seamless shopping experience. They often act as a bridge between customers and the technical or product teams, relaying customer feedback and product inquiries. Regular team meetings and open communication are essential, as Shop Advisors often coordinate promotions, resolve customer issues, and help implement new store policies. This collaborative environment helps maintain high service standards and fosters professional growth within the team.

What is the difference between Shop Advisor vs Sales Associate?

AspectShop AdvisorSales Associate
Required CredentialsHigh school diploma, product knowledge, customer service skillsHigh school diploma, customer service skills, sales techniques
Work EnvironmentRetail stores, showrooms, automotive centersRetail stores, malls, specialty shops
Employer & Industry UsageAutomotive, retail, electronicsFashion, electronics, retail
Common Search & ComparisonYesYes

Shop Advisors and Sales Associates often share similar roles in retail environments, focusing on customer service and product knowledge. However, Shop Advisors typically specialize in specific industries like automotive or electronics, requiring more technical knowledge, while Sales Associates may work across various retail sectors. Both roles aim to enhance customer experience and drive sales, but their industry focus and technical requirements differ slightly.

Is a shop advisor a good entry level job?

A shop advisor position is often considered a good entry-level job because it typically requires minimal prior experience and provides opportunities to develop customer service, communication, and sales skills. It may also involve working with point-of-sale systems and inventory management, making it suitable for those starting their retail careers.
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What are popular job titles related to Shop Advisor jobs?

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Shop Advisor jobs near you
Infographic showing various Shop Advisor job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Body Shop Advisor

Alexandria, VA • On-site

Ourisman Chrysler Jeep Dodge Of Alexandria
See more jobs at Ourisman Chrysler Jeep Dodge Of Alexandriaexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

We are hiring for a Body Shop Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled shop. If you are an outgoing individual with a passion for delivering a unique and positive customer experience, we want to talk to you!

WE OFFER:

  • Above average industry pay - top advisors can exceed six figures!
  • Growth opportunities, we aim to promote from within!
  • Medical & Dental Insurance options available
  • Vision Discount Program
  • 401K Plan + Match
  • Paid Time Off and Vacation
  • Paid Sick Leave 
  • Life insurance w/AD&D Feature
  • Paid Family Leave
  • Paid Training to develop hard skills
  • Paid tuition to further your career with Strayer University
  • Long term job security
  • Flexible hours
  • Employee vehicle purchase plans
  • Family owned and operated
  • Employee Assistance Program / Access to mental health resources
  • Commuter Benefits/Reimbursements
  • Discounts on products and services
  • Free lunches/ meal reimbursement

Responsibilities:

  • Reviewing repair cost estimates with body shop manager or foreman

  • Determining feasibility of repair versus replacement of parts, such as bumpers, fenders, and doors

  • Evaluating practicality of repair as opposed to payment of vehicle market value before accident

  • Preparing insurance forms to indicate repair cost estimate and recommendations

  • Estimating cost of repainting, converting to special purposed, or customizing undamaged vehicles

  • Presenting information and responding to questions from groups or managers, clients, customers, and the general

Requirements:

  • Confidence to handle high volume estimator needs under limited availability

  • Ability to read/interpret documents such as safety rules, operating, and maintenance instructions and procedures manual

  • Ability to write routine reports and correspondence

  • Excellent communication skills, high level of initiative, and ability to work in a team

  • Basic MS Office knowledge; computer software, internet proficiency, and general math skills

  • Experience in the estimating/body shop/automotive field Insurance company a big PLUS

  • Must be willing to submit to a background check and drug screen with a valid driver’s license

  • Professional appearance in accordance with body shop policies / dress code

  • Previous knowledge regarding CC1 Estimating system and production management system and Mitchell Ultramate

This is a full-time position, one that could be an ideal scenario for a current or a prior insurance adjuster!

About the Dealership

Ourisman Automotive Group believes our success and future growth is contributed to our employees. Family-owned and operated since 1921, Ourisman has continued to grow while holding true to our values of collaboration, transparency, and career development. 

At Ourisman, we understand the importance of career growth. Our team is collaborative and encourages success amongst each of our members. We prefer to promote from within and do so often.

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