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Body Shop Advisor Jobs (NOW HIRING)

Ourisman Fairfax Toyota

Body Shop Advisor

Fairfax, VA · On-site

We are hiring for a Body Shop Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working ...

Ourisman Fairfax Toyota

Body Shop Advisor

Fairfax, VA · On-site

We are hiring for a Body Shop Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working ...

Ourisman Fairfax Toyota

Body Shop Advisor

Fairfax, VA · On-site

We are hiring for a Body Shop Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working ...

Ourisman Fairfax Toyota

Body Shop Advisor

Fairfax, VA · On-site

We are hiring for a Body Shop Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working ...

Rush Enterprises

Body Shop Advisor

Albuquerque, NM · On-site

$65K/yr

The Body Shop Advisor sells and schedules body shop work from the body shop office. Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle ...

Rush Enterprises

Body Shop Advisor

Albuquerque, NM · On-site

Responsibilities The Body Shop Advisor sells and schedules body shop work from the body shop office. Rush Truck Centers opens the door to the world of opportunity. We are the largest network of ...

Rush Enterprises

Body Shop Advisor

Albuquerque, NM · On-site

$50K - $65K/yr

The Body Shop Advisor sells and schedules body shop work from the body shop office. Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle ...

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Body Shop Advisor information

See salary details

$11

$28

$56

How much do body shop advisor jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for body shop advisor in the United States is $28.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $36.06 per hour, depending on experience, location, and employer.

What does a body shop advisor do?

A Body Shop Advisor serves as the primary point of contact between customers and the body shop, managing repair orders, estimates, and customer communication throughout the vehicle repair process. They assess vehicle damage, coordinate with technicians and insurance companies, and ensure all repairs are completed to satisfaction. Their role is crucial in keeping customers informed, providing accurate quotes, and delivering excellent service to foster trust and repeat business.

What are the key skills and qualifications needed to thrive as a body shop advisor?

To thrive as a Body Shop Advisor, you need a solid understanding of automotive repair processes, estimating, and customer service, often supported by experience in the auto body industry or relevant certifications. Familiarity with collision estimating software like CCC ONE or Mitchell, as well as dealership management systems, is typically required. Excellent communication, problem-solving, and organizational skills help you manage customer expectations and coordinate between technicians, insurers, and clients. These skills ensure accurate repairs, satisfied customers, and efficient shop operations in a competitive automotive environment.

What are some common challenges body shop advisors face in managing customer expectations after a collision repair estimate?

Body Shop Advisors often encounter challenges in managing customer expectations regarding repair timelines, costs, and the extent of damage uncovered after an initial estimate. Customers may expect quick turnarounds, but unexpected issues or parts delays can extend repair times. Advisors need strong communication skills to provide updates, explain insurance processes, and educate clients about the repair workflow to ensure satisfaction and trust. Building rapport and maintaining transparency are key to overcoming these challenges.
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States with the most job openings for Body Shop Advisor jobs include:

What job categories do people searching Body Shop Advisor jobs look for?

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Body Shop Advisor jobs near you
Infographic showing various Body Shop Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $58,946 per year, or $28.3 per hour.

Body Shop Advisor

Mercedes-Benz of Palm Beach

West Palm Beach, FL

Full-time

Medical, Dental, Retirement, PTO

Re-posted 5 days ago

Job description

The Body Shop Advisor is responsible for service sales and gross profit, and for proper handling of service customers. By his/her actions, the Body Shop Advisor influences the volume of service business and plays a key role in ensuring customer satisfaction. The Body Shop Advisor is the dealership's first-line customer relations and service sales representative.
 
At New Country, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds.
 
Benefits
  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Family owned and operated
  • Long term job security
Responsibilities
  • Greet each customer in a prompt, courteous manner 100% of the time and never differentiate between customer that is paying for service and warranty service. Acknowledge customers who are waiting in line and let them know that they will be helped soon.
  • Schedule appointments using dealership-approved forms.
  • Communicate with service customers to determine the nature of the mechanical problem. Listen to and help interpret customer's statements accurately.
  • Secure agreement from customers before repairs begin; cover cost estimate; and approximate time when vehicle's work will be completed.
  • Obtain customer and vehicle data. Secure method of payment.
  • Test drive the vehicle with the customer if there is any question as to the nature of the problem.
  • Inspect all vehicles for bodywork, notify the customer that the work is needed
  • Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's' specifications, using maintenance menus.
  • Ensure that all Repair Orders are accounted for.
Qualifications
  • Excellent communication skills
  • Must have valid driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
  • Must be a team player with impeccable honesty and integrity
  • Maintain a high level of professional personal appearance and conduct
 
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

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