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Collision Service Advisor Jobs (NOW HIRING)

Caliber Collision

Service Advisor Trainee

Saint Cloud, MN · On-site

$45K - $55K/yr

Service Center St Cloud MN JOB SUMMARY Caliber Collision has an immediate job opening for a Service Advisor Trainee/Customer Service Consultant to perform all-purpose duties, which may include, but ...

Gerber Collision & Glass

Collision Estimator

Woodstock, GA

$50K - $68K/yr

Collision Estimator - Service Advisor - Service writer - Automotive Estimator - Appraiser - Repair planner Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an ...

Gerber Collision & Glass

Collision Estimator

Apopka, FL

$49K - $67K/yr

Collision Estimator - Service Advisor - Service writer - Automotive Estimator - Appraiser - Repair planner Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an ...

Gerber Collision & Glass

Collision Estimator

Valdosta, GA

$46K - $62K/yr

Collision Estimator - Service Advisor - Service writer - Automotive Estimator - Appraiser - Repair planner Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an ...

Gerber Collision & Glass

Collision Estimator

Roswell, GA

$52K - $70K/yr

Collision Estimator - Service Advisor - Service writer - Automotive Estimator - Appraiser - Repair planner Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an ...

Gerber Collision & Glass

Collision Estimator

Atlanta, GA

$54K - $73K/yr

Collision Estimator - Service Advisor - Service writer - Automotive Estimator - Appraiser - Repair planner Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an ...

Gerber Collision & Glass

Collision Estimator

Huntsville, AL

$52K - $71K/yr

Collision Estimator - Service Advisor - Service writer - Automotive Estimator - Appraiser - Repair planner Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an ...

Gerber Collision & Glass

Collision Estimator

Madison, AL

$50K - $68K/yr

Collision Estimator - Service Advisor - Service writer - Automotive Estimator - Appraiser - Repair planner Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an ...

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Collision Service Advisor information

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How much do collision service advisor jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for collision service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are Collision Service Advisors?

Collision Service Advisors are professionals who act as the primary point of contact between customers and auto body repair shops after a vehicle accident. They assess vehicle damage, provide repair estimates, explain the repair process to customers, and coordinate between customers, technicians, and insurance companies. Their role ensures that repairs are completed efficiently and that customers are kept informed throughout the repair process. Collision Service Advisors also handle paperwork, scheduling, and customer service to create a smooth experience for clients.

Can you make a lot of money as a service advisor?

Collision Service Advisors can earn a significant income through a combination of base salary and commissions based on repair orders and sales. Successful advisors with strong customer service skills and industry knowledge often have higher earning potential, especially in busy shops or dealerships. Compensation varies by location, experience, and performance, but top earners can make a competitive income in the automotive repair industry.

How to become a vehicle service advisor?

To become a vehicle service advisor, candidates typically need a high school diploma or equivalent and strong communication skills. Experience in automotive repair or customer service is beneficial, and some employers may require or prefer certification such as the Automotive Service Advisor Certification. On-the-job training is common, and familiarity with repair procedures and dealership management systems can improve job prospects.

What are the key skills and qualifications needed to thrive as a Collision Service Advisor, and why are they important?

To thrive as a Collision Service Advisor, you need knowledge of automotive repair processes, estimating practices, and customer service, often supported by experience in the automotive industry or related training. Familiarity with estimating software like CCC ONE, Mitchell, or Audatex and understanding of insurance claim systems are typically required. Strong communication, organization, and problem-solving skills help you build trust with customers and coordinate repairs efficiently. These abilities are essential for ensuring customer satisfaction, accurate repair estimates, and smooth workflow in collision repair facilities.

What are some common challenges Collision Service Advisors face when managing multiple repair orders simultaneously?

Collision Service Advisors often juggle several repair orders at once, which can be challenging due to the need to coordinate between technicians, insurance adjusters, and customers. Maintaining clear communication and accurate documentation for each case is crucial to prevent delays and misunderstandings. Staying organized and using collision management software can help streamline workflow, but adapting to fast-changing priorities and handling occasional difficult conversations with customers are important parts of the role.

What job makes $10,000 a month without a degree?

A Collision Service Advisor can potentially earn $10,000 a month through commissions and bonuses, especially in high-volume or luxury repair shops. Success in this role depends on strong customer service skills, industry experience, and building a solid client base, often without requiring a college degree.

What is the highest paying job at a car dealership?

At a car dealership, the highest paying jobs are typically general managers or dealership owners, but among staff roles, service managers and fixed operations directors often earn the highest salaries. Collision Service Advisors usually earn competitive commissions and bonuses, but their pay is generally lower than senior management positions. Advanced certifications and experience can lead to higher earnings in these roles.
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Collision Service Advisor jobs near you
Service Advisor Trainee

Service Advisor Trainee

Caliber Collision

Saint Cloud, MN • On-site

$45K - $55K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 15 days ago

Caliber Collision rating

6.3

Company rating: 6.3 out of 10

Based on 344 frontline employees who took The Breakroom Quiz

206th of 332 rated vehicle maintenance

Job description

Service Center
St Cloud MN
JOB SUMMARY
Caliber Collision has an immediate job opening for a Service Advisor Trainee/Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards.
OUR COLLISION CUSTOMER SERVICE CONSULTANT FOR THIS POSITION CAN MAKE UP TO:
  • $45,000 - $55,000 per year

BENEFITS OF JOINING CALIBER
  • Benefits from day one: Immediately eligible for medical, dental and vision
  • Industry Comparable Pay - Paid weekly and eligible for overtime
  • Paid Vacation & Holidays - Can begin accruing day 1
  • Career growth opportunities - we promote from within!
  • A career for life: You'll gain hands-on experience within a production shop.

REQUIREMENTS:
  • 2+ years of customer facing experience; sales experience a plus
  • Must have a valid driver's license and be eligible for coverage under our company insurance policy

ABILITIES/SKILLS/KNOWLEDGE
  • Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
  • Passion for learning the collision industry
  • Be able to understand instructions - written and verbal
  • Can prioritize competing tasks and adapt easily to a fast-paced environment
  • Must be able to provide personable, friendly "World Class" customer service to internal and external customers

Caliber is an Equal Opportunity Employer
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.

What Caliber Collision employees say

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