ZipRecruiter

Log In

1

Collections Representative Jobs in Pennsylvania (NOW HIRING)

Citadel

Collections Analyst - Hybrid

Exton, PA · Hybrid

$17.75 - $24.25/hr

The Mortgage Collections Specialist is responsible for mitigating loss to the Credit Union by ... Represent Citadel as a professional * Bilingual "Spanish/English" Education * High School Education

Planet Fitness

Collections Specialist

Ephrata, PA · On-site

$18.25 - $24.75/hr

Collections Specialist Key Responsibilities • The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department. • ...

Citadel

Collections Analyst - Hybrid

Philadelphia, PA · Hybrid

$17.75 - $24/hr

The Mortgage Collections Specialist is responsible for mitigating loss to the Credit Union by ... Represent Citadel as a professional * Bilingual "Spanish/English" Education * High School Education

Robert Half

Collections Specialist

Harrisburg, PA · On-site

$20 - $23/hr

We are looking for a Collections Specialist to join our team in Harrisburg, Pennsylvania. This position is well suited for someone who combines strong customer service skills with confidence on the ...

Citadel

Collections Analyst - Hybrid

Exton, PA · On-site

$17.75 - $24.25/hr

The Mortgage Collections Specialist is responsible for mitigating loss to the Credit Union by ... Represent Citadel as a professional * Bilingual "Spanish/English" Education * High School Education ...

Robert Half

Collections Specialist

Aston, PA · On-site

$25/hr

We are looking for a detail-oriented Collections Specialist to support account resolution activities for a respected financial institution in Aston, Pennsylvania. This contract opportunity with ...

MOREgroup

Contracts & Collections Specialist

Philadelphia, PA · Hybrid

$17.75 - $24/hr

Position Summary We are seeking a Contracts & Collections Specialist to join our Finance and Accounting team! You'll be responsible for managing the financial administration of architecture and ...

MOREgroup

Contracts & Collections Specialist

Philadelphia, PA · On-site

$18.75 - $25.25/hr

Position Summary We are seeking a Contracts & Collections Specialist to join our Finance and Accounting team! You'll be responsible for managing the financial administration of architecture and ...

Robert Half

Credit & Collections Specialist

Malvern, PA · On-site

$26.60 - $30.80/hr

We are looking for a Collections Specialist to join an organization in Malvern, Pennsylvania in a fully onsite contract long-term contract role. This position will support credit review, accounts ...

Bryn Mawr College

$16 - $21.75/hr

Loan and Collections Specialist Bryn Mawr College: Controller's Office Location: Bryn Mawr College ... Represent the office at open houses and other College events as needed. * Qualifications: * BS in ...

Keystone Collections Group

Call Center Representative

Irwin, PA · On-site

$13.75 - $17.25/hr

Job Summary As a Call Center Representative for our Support & Services department, you will serve ... You will manage inbound call inquiries regarding accounts, tax collections, and general compliance.

previous pagenext page

Showing results 21-40

All JobsCollections Representative JobsCollections Representative Jobs in Pennsylvania

Collections Representative information

See Pennsylvania salary details

$11

$19

$27

How much do collections representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for collections representative in Pennsylvania is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.20 per hour, depending on experience, location, and employer.

What does a collections representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a collections representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.

How does a collections representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

How much do collections representatives make?

Collections representatives typically earn a median annual salary of around $40,000 to $50,000, with experienced professionals or those in supervisory roles earning higher. Compensation can vary based on location, experience, and the complexity of accounts managed, and often includes commission or bonuses for successful collections.
More about Collections Representative jobs

What are popular job titles related to Collections Representative jobs in Pennsylvania?

For Collections Representative jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Collections Representative jobs in Pennsylvania look for?

The top searched job categories for Collections Representative jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Collections Representative jobs?

Cities in Pennsylvania with the most Collections Representative job openings:

What are popular job titles related to Collections Representative jobs in PA?

For Collections Representative jobs in PA, the most frequently searched job titles are:

Collections Representative jobs near you
Infographic showing various Collections Representative job openings in Pennsylvania as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 2% Contract, and 1% Nights. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $39,874 per year, or $19.2 per hour.

Collections Specialist

City Wide Facility Solutions

Camp Hill, PA

$18.25 - $24.75/hr

Part-time

Re-posted 24 days ago

Job description

CHANGE DEPARTMENT TO USE

Do you have excellent collections & customer service skills? Are you detailed oriented with strong follow through? Do you enjoy working in a collaborative work environment? If yes, consider City Wide!

City Wide Facility Solutions - Central Pennsylvaniais seeking a Collections Specialist to join our team!

We are seeking a detail-oriented and customer-focused Collections Specialist to join our team. This role is responsible for managing accounts receivable, ensuring timely payment of outstanding balances, and delivering a positive customer experience throughout the collections process. The ideal candidate combines persistence with professionalism and excels at follow-up to resolve issues quickly and accurately.

Why City Wide?

City Wide Facility Solutions is a leader in the building maintenance industry, with over 100 locations that serve communities across the U.S. and Canada. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors and employees . Our values of community, accountability and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive and fun environment. Are you ready to join?

Requirements

Key Responsibilities
  • Proactively contact clients via phone, email, and written communication to resolve past-due accounts and secure payment.
  • Maintain consistent and professional follow-up with customers to ensure timely resolution of outstanding balances.
  • Provide excellent customer service while discussing payment options, negotiating arrangements, and addressing account inquiries.
  • Document account activity, communications, and payment commitments accurately in company systems.
  • Partner with accounting, sales, and customer service teams to resolve disputes or billing discrepancies.
  • Monitor aging reports and escalate high-risk accounts as needed.
  • Adhere to company policies, compliance requirements, and applicable regulations

What is required...

  • 2+ years of collections, accounts receivable, or customer service experience preferred.
  • Strong communication, negotiation, and active listening skills.
  • Demonstrated ability to follow up consistently and manage multiple accounts simultaneously.
  • Customer-first mindset with the ability to maintain professionalism in difficult conversations.
  • Proficiency in Microsoft Office Suite and familiarity with accounting or CRM software.
  • High attention to detail, organization, and problem-solving ability.

Benefits

City Wide Facility Solutions offers competitive compensation and benefits, commensurate with experience.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com

City Wide is an Equal Opportunity Employer.

Apply