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Collections Recovery Specialist Jobs (NOW HIRING)

Fnbcorp

Collections Representative

Pittsburgh, PA · On-site

$16.50 - $21.25/hr

Collections Representatives Loan Adjustor (Levels I, II, III) Retail Lending | Pittsburgh, PA or ... Partner with internal teams (loan officers, recovery specialists, etc.) to resolve accounts

Fnbcorp

Collections Representative

Hermitage, PA

$15.50 - $20/hr

Collections Representatives Loan Adjustor (Levels I, II, III) Retail Lending | Pittsburgh, PA or ... Partner with internal teams (loan officers, recovery specialists, etc.) to resolve accounts

F.N.B. Corporation

Collections Representative

Pittsburgh, PA · On-site

$16.50 - $21.25/hr

Collections Representatives Loan Adjustor (Levels I, II, III) Retail Lending | Pittsburgh, PA or ... Partner with internal teams (loan officers, recovery specialists, etc.) to resolve accounts

High Rise Capital

Collections Specialist

New York, NY · On-site

$20.25 - $27.25/hr

We are seeking a motivated and experienced Collections Specialist to help get deals back on track ... Recovered balances * Default rate trends * Follow all compliance and communication guidelines ...

High Rise Capital

Collections Specialist

New York, NY · On-site

$20.25 - $27.25/hr

We are seeking a motivated and experienced Collections Specialist to help get deals back on track ... Recovered balances * Default rate trends * Follow all compliance and communication guidelines ...

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Collections Recovery Specialist information

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How much do collections recovery specialist jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for collections recovery specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is a collections recovery specialist?

A Collections Recovery Specialist is a professional responsible for recovering outstanding debts from individuals or businesses. They contact customers with overdue accounts, negotiate payment plans, and help resolve collection issues in a way that benefits both the creditor and debtor. Their role often requires strong communication, negotiation, and customer service skills, as well as knowledge of debt collection laws and regulations. Collections Recovery Specialists may work for banks, collection agencies, or other organizations that manage receivables.

What are the key skills and qualifications needed to thrive as a collections recovery specialist?

To thrive as a Collections Recovery Specialist, you need strong analytical abilities, negotiation skills, and a basic understanding of finance or accounting, often supported by a high school diploma or relevant experience. Familiarity with collections management software, CRM systems, and compliance standards such as FDCPA is typically required. Exceptional communication, problem-solving, and resilience are standout soft skills in this position. These skills and qualities are important because they enable effective debt recovery while maintaining positive client relationships and adhering to legal regulations.

How does a collections recovery specialist typically collaborate with other departments to resolve delinquent accounts?

Collections Recovery Specialists frequently work closely with customer service, accounting, and legal teams to resolve delinquent accounts efficiently. They may coordinate with customer service representatives to gather background information, work with accounting to reconcile payments, and consult legal teams if escalation is required. This collaborative approach ensures that all relevant information is considered and the recovery process adheres to company policies and regulations. Effective communication and teamwork are crucial for successfully managing complex cases and achieving recovery targets.

What is the difference between Collections Recovery Specialist vs Collections Analyst?

AspectCollections Recovery SpecialistCollections Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentOffice setting, often in financial or banking institutionsOffice environment, typically in finance or credit departments
Employer & IndustryFinancial institutions, banks, credit companiesFinancial services, credit management firms
Primary FocusRecovering overdue debts and managing collections processesAnalyzing credit data, assessing risk, and supporting collections strategies

While both roles operate within the debt recovery and credit management industry, Collections Recovery Specialists focus on actively recovering overdue payments, whereas Collections Analysts analyze credit data to inform collection strategies. Understanding these differences helps job seekers identify the right role for their skills and career goals.

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What job categories do people searching Collections Recovery Specialist jobs look for?

The top searched job categories for Collections Recovery Specialist jobs are:

Collections Recovery Specialist jobs near you
Infographic showing various Collections Recovery Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Remote Bilingual Collections Specialist

BCA Financial Services

Columbia, SC • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Description

$17/hour + Monthly Commission | Full-Time | Monday-FridayMake an impact-while working from home.

Join BCA Financial Services and help consumers resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping consumers navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.


What We Offer:

  • $17/hour + monthly commission opportunities
  • Consistent Monday-Friday schedule
  • Medical, dental, vision, GAP, and life insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-provided equipment

What You'll Do:

  • Talk with consumers to help them understand their accounts and find solutions
  • Offer payment options such as full balance payment and payment plans.
  • Handle a high volume of inbound and outbound calls
  • Accurately document interactions in our systems
  • Meet performance goals (with support and coaching along the way)

Requirements

Qualifications:

  • 1+ year of experience in a call center, customer service, billing, or collections
  • Bilingual Required (Fluent in English and Spanish) 
  • Strong communication and problem-solving skills
  • Ability to build trust and work through sensitive conversations
  • Basic knowledge of medical terminology (preferred)
  • A reliable, detail-oriented work style

Work-From-Home Requirements:

  • Must reside in: FL, MO, SC, or VA
  • Quiet, private workspace
  • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
  • Wi-Fi and hotspots are not supported
  • Must meet tech requirements before training begins


BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

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