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Collections Recovery Specialist Jobs (NOW HIRING)

Clicklease

Collections & Recovery Specialist

Draper, UT · On-site

$22 - $24/hr

Portfolio Specialist - Asset Recovery & Remarketing Help Small Businesses Recover and Keep the ... What You Have * 2+ years of experience in collections, asset recovery, customer account management ...

Clicklease

Recovery Specialist

Draper, UT · On-site

$22 - $24/hr

Portfolio Specialist - Asset Recovery & Remarketing Help Small Businesses Recover and Keep the ... What You Have * 2+ years of experience in collections, asset recovery, customer account management ...

Snap-on Inc

Recovery Specialist

Libertyville, IL

$44K - $48K/yr

Recovery Specialists are responsible for notifying customers of their defaulted accounts primarily ... Credit and collections * Communications - verbal and written * Professional and persuasive ...

Snap-on Inc

Recovery Specialist

Libertyville, IL · On-site

$44K - $48K/yr

Recovery Specialists are responsible for notifying customers of their defaulted accounts primarily ... Credit and collections * Communications - verbal and written * Professional and persuasive ...

Snap-on Inc

Recovery Specialist

Libertyville, IL · On-site

$44K - $48K/yr

Recovery Specialists are responsible for notifying customers of their defaulted accounts primarily ... Credit and collections * Communications - verbal and written * Professional and persuasive ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

As the Collection Recovery Senior Specialist , you will field a variety of customer calls and ... Acts as a subject matter expert (SME) in a specialized area of collections/recovery business.

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

As the Collection Recovery Senior Specialist , you will field a variety of customer calls and ... Acts as a subject matter expert (SME) in a specialized area of collections/recovery business.

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

As the Collection Recovery Senior Specialist , you will field a variety of customer calls and ... Acts as a subject matter expert (SME) in a specialized area of collections/recovery business.

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Collections Recovery Specialist information

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How much do collections recovery specialist jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for collections recovery specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

How much does a CRS make?

A Collections Recovery Specialist in Pennsylvania typically earns between $35,000 and $50,000 annually, depending on experience and location. Compensation may include bonuses and benefits, and the role often requires strong communication and negotiation skills.

What are the key skills and qualifications needed to thrive as a Collections Recovery Specialist, and why are they important?

To thrive as a Collections Recovery Specialist, you need strong analytical abilities, negotiation skills, and a basic understanding of finance or accounting, often supported by a high school diploma or relevant experience. Familiarity with collections management software, CRM systems, and compliance standards such as FDCPA is typically required. Exceptional communication, problem-solving, and resilience are standout soft skills in this position. These skills and qualities are important because they enable effective debt recovery while maintaining positive client relationships and adhering to legal regulations.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Manager or Recovery Director, which can earn six-figure salaries. These positions often require extensive experience, strong negotiation skills, and knowledge of industry regulations. Compensation varies based on location, company size, and individual performance.

What skills do you need to be a recovery specialist?

A Collections Recovery Specialist needs strong communication and negotiation skills to effectively work with clients and resolve debts. Attention to detail, problem-solving abilities, and knowledge of debt collection laws are essential, along with proficiency in using collection software and maintaining professionalism under pressure.

What is a Collections Recovery Specialist?

A Collections Recovery Specialist is a professional responsible for recovering outstanding debts from individuals or businesses. They contact customers with overdue accounts, negotiate payment plans, and help resolve collection issues in a way that benefits both the creditor and debtor. Their role often requires strong communication, negotiation, and customer service skills, as well as knowledge of debt collection laws and regulations. Collections Recovery Specialists may work for banks, collection agencies, or other organizations that manage receivables.

What is the difference between Collections Recovery Specialist vs Collections Analyst?

AspectCollections Recovery SpecialistCollections Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentOffice setting, often in financial or banking institutionsOffice environment, typically in finance or credit departments
Employer & IndustryFinancial institutions, banks, credit companiesFinancial services, credit management firms
Primary FocusRecovering overdue debts and managing collections processesAnalyzing credit data, assessing risk, and supporting collections strategies

While both roles operate within the debt recovery and credit management industry, Collections Recovery Specialists focus on actively recovering overdue payments, whereas Collections Analysts analyze credit data to inform collection strategies. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What does a collections specialist do?

A collections recovery specialist is responsible for contacting customers to collect overdue payments, negotiating payment plans, and maintaining accurate records of collection activities. They often use specialized software and must adhere to legal and company policies while managing accounts to recover outstanding debts efficiently.

How does a Collections Recovery Specialist typically collaborate with other departments to resolve delinquent accounts?

Collections Recovery Specialists frequently work closely with customer service, accounting, and legal teams to resolve delinquent accounts efficiently. They may coordinate with customer service representatives to gather background information, work with accounting to reconcile payments, and consult legal teams if escalation is required. This collaborative approach ensures that all relevant information is considered and the recovery process adheres to company policies and regulations. Effective communication and teamwork are crucial for successfully managing complex cases and achieving recovery targets.
More about Collections Recovery Specialist jobs
What job categories do people searching Collections Recovery Specialist jobs look for? The top searched job categories for Collections Recovery Specialist jobs are:
Collections Recovery Specialist jobs near you
Infographic showing various Collections Recovery Specialist job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 66% Full Time, 27% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Collections Recovery Specialist

ARMStrong Insurance Services

Chicago, IL • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, NEIS and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.
Paragon is seeking a Recovery Specialist as we continue to grow our team. Recovery Specialists perform follow-up phone calls on invoices, answering questions and solving problems to secure payment. This position requires heavy use of phone calls and some emails to follow up on balances due from policy holders. Recovery Specialist also focuses on customer services by problem solving and answering questions on current or past billings. 
Job Responsibilities:

  • Electronically reviews insurance policies and claims to identify balances due from policyholders.
  • Perform daily problem solving on previously billed invoices and supports the internal recovery department.
Qualifications and Requirements:
  • Self-motivated individual who thrives in a fast-paced atmosphere
  • Ability to problem solve
  • Computer Skills / Ability to keyboard 45 words per minute
  • Excellent English communication/telephone competencies
  • Strong interpersonal skills with great organization
  • Telephone expertise in collections or customer service preferred but not required
  • Background in insurance industry is a plus but not required
  • Bilingual a huge plus!
Compensation and Benefits:
  • $40,000 per year plus commission (DOE)
  • Benefit package with health, dental, vision, life and disability coverage options
  • 401(k) retirement plan option with company matching
  • Generous paid time off policy - start with 18 days per year
  • Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

We look forward to you joining our team!
 

ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

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