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Collections Recovery Specialist Jobs (NOW HIRING)

Premier Auto Credit

Recovery Specialist

Glendale, CA · On-site

$21 - $24/hr

Recovery Specialist About the Role: The Recovery Specialist plays a critical role in managing and ... Experience in asset recovery, collections, or a related field within the automotive industry.

With Cherry, Inc

Collections & Recoveries Manager

Lead 8-10 Collections & Recoveries Specialists and consistently drive strong collections, recoveries, productivity, quality, and consumer experience results. * Hire exceptional talent: Identify, hire ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

As the Collection Recovery Senior Specialist , you will field a variety of customer calls and ... Acts as a subject matter expert (SME) in a specialized area of collections/recovery business.

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Collections Recovery Specialist information

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How much do collections recovery specialist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for collections recovery specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is a collections recovery specialist?

A Collections Recovery Specialist is a professional responsible for recovering outstanding debts from individuals or businesses. They contact customers with overdue accounts, negotiate payment plans, and help resolve collection issues in a way that benefits both the creditor and debtor. Their role often requires strong communication, negotiation, and customer service skills, as well as knowledge of debt collection laws and regulations. Collections Recovery Specialists may work for banks, collection agencies, or other organizations that manage receivables.

What are the key skills and qualifications needed to thrive as a collections recovery specialist?

To thrive as a Collections Recovery Specialist, you need strong analytical abilities, negotiation skills, and a basic understanding of finance or accounting, often supported by a high school diploma or relevant experience. Familiarity with collections management software, CRM systems, and compliance standards such as FDCPA is typically required. Exceptional communication, problem-solving, and resilience are standout soft skills in this position. These skills and qualities are important because they enable effective debt recovery while maintaining positive client relationships and adhering to legal regulations.

How does a collections recovery specialist typically collaborate with other departments to resolve delinquent accounts?

Collections Recovery Specialists frequently work closely with customer service, accounting, and legal teams to resolve delinquent accounts efficiently. They may coordinate with customer service representatives to gather background information, work with accounting to reconcile payments, and consult legal teams if escalation is required. This collaborative approach ensures that all relevant information is considered and the recovery process adheres to company policies and regulations. Effective communication and teamwork are crucial for successfully managing complex cases and achieving recovery targets.

What is the difference between Collections Recovery Specialist vs Collections Analyst?

AspectCollections Recovery SpecialistCollections Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentOffice setting, often in financial or banking institutionsOffice environment, typically in finance or credit departments
Employer & IndustryFinancial institutions, banks, credit companiesFinancial services, credit management firms
Primary FocusRecovering overdue debts and managing collections processesAnalyzing credit data, assessing risk, and supporting collections strategies

While both roles operate within the debt recovery and credit management industry, Collections Recovery Specialists focus on actively recovering overdue payments, whereas Collections Analysts analyze credit data to inform collection strategies. Understanding these differences helps job seekers identify the right role for their skills and career goals.

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What job categories do people searching Collections Recovery Specialist jobs look for?

The top searched job categories for Collections Recovery Specialist jobs are:

Collections Recovery Specialist jobs near you
Infographic showing various Collections Recovery Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Bilingual Collections Recovery Specialist

Cawley & Bergmann, LLC

Jacksonville, FL • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

If you thrive on overcoming challenges, meeting targets, and accomplishing tangible results, then you could be the Bilingual Collections Recovery Specialist we're looking for at Cawley & Bergmann, LLC! Based in Jacksonville, FL, this full-time position manages our phone lines to recover outstanding balances from consumers.Competitive Base Pay: $18.00 - $20.00/hour (based on experience)Special Perks: Uncapped monthly performance bonuses, bi-weekly pay, and paid trainingFull-Time Benefits: Health insurance, dental, vision, PTO, sick time, a 401(k), advancement opportunities within a fast-growing companyCome work in our collaborative and high-energy office stocked with modern technology! Join us to develop your career in a positive work environment alongside a team that values and respects you!BILINGUAL COLLECTIONS RECOVERY SPECIALIST QUALIFICATIONS:Bilingual English/Spanish speaking skillsEffective, professional communication and negotiation skillsPhone etiquette and comfort speaking on the phone throughout the dayMotivation to meet targets, exceed goals, and make moneyPositive, "can-do" mentality and a drive to keep learningCommitment to showing up every day and giving your bestPreferred - 1+ years of collections or sales experiencePreferred - Call center or customer service experienceTHE DIFFERENCE OUR BILINGUAL COLLECTIONS RECOVERY SPECIALIST MAKESCawley & Bergmann is a prominent national collections firm that provides stellar debt recovery services for established financial institutions. We're currently experiencing substantial growth, and we're looking for highly goal-driven and career-oriented people to help us continue to deliver incredible results for our high-class, well-known clients. With our innovative and empowering "work hard, play hard" culture, you'll have the opportunity to expand your skills, grow your paychecks, and make a substantial difference for real people!As our Bilingual Collections Recovery Specialist, you will:Respectfully and professionally speak with consumers about their outstanding account balances and collect paymentsPromptly answer inbound calls and make outbound phone callsClearly communicate with consumers and provide solid customer serviceHelp find effective solutions and negotiate payment arrangementsAccurately update information in our computer systemPlay your part in meeting individual and team performance goalsWE CAN'T WAIT TO HEAR FROM YOU!Ready to smash your targets, exceed your goals, and take your earning potential to the next level? Seize this opportunity by completing our short initial application form!