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Collections Recovery Specialist Jobs (NOW HIRING)

Snap-on Inc

Recovery Specialist

Libertyville, IL · On-site

$44K - $48K/yr

Recovery Specialists are responsible for notifying customers of their defaulted accounts primarily ... Credit and collections * Communications - verbal and written * Professional and persuasive ...

Snap-on Inc

Recovery Specialist

Libertyville, IL · On-site

$44K - $48K/yr

Recovery Specialists are responsible for notifying customers of their defaulted accounts primarily ... Credit and collections * Communications - verbal and written * Professional and persuasive ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

As the Collection Recovery Senior Specialist , you will field a variety of customer calls and ... Acts as a subject matter expert (SME) in a specialized area of collections/recovery business.

Snap-on Inc

Recovery Specialist

Libertyville, IL · On-site

$44K - $48K/yr

Recovery Specialists are responsible for notifying customers of their defaulted accounts primarily ... Credit and collections * Communications - verbal and written * Professional and persuasive ...

Snap-on Inc

Recovery Specialist

Libertyville, IL · On-site

$44K - $48K/yr

Recovery Specialists are responsible for notifying customers of their defaulted accounts primarily ... Credit and collections * Communications - verbal and written * Professional and persuasive ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

As the Collection Recovery Senior Specialist , you will field a variety of customer calls and ... Acts as a subject matter expert (SME) in a specialized area of collections/recovery business.

BECU

Recovery Specialist

Spokane, WA · Remote

$28.99 - $35.34/hr

Consistently follow Washington State and federal laws regarding collections, levies, liens, rights ... As a Recovery Specialist, you'll bring your knowledge, relationship-building skills, and commitment ...

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Collections Recovery Specialist information

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How much do collections recovery specialist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for collections recovery specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is a collections recovery specialist?

A Collections Recovery Specialist is a professional responsible for recovering outstanding debts from individuals or businesses. They contact customers with overdue accounts, negotiate payment plans, and help resolve collection issues in a way that benefits both the creditor and debtor. Their role often requires strong communication, negotiation, and customer service skills, as well as knowledge of debt collection laws and regulations. Collections Recovery Specialists may work for banks, collection agencies, or other organizations that manage receivables.

What are the key skills and qualifications needed to thrive as a collections recovery specialist?

To thrive as a Collections Recovery Specialist, you need strong analytical abilities, negotiation skills, and a basic understanding of finance or accounting, often supported by a high school diploma or relevant experience. Familiarity with collections management software, CRM systems, and compliance standards such as FDCPA is typically required. Exceptional communication, problem-solving, and resilience are standout soft skills in this position. These skills and qualities are important because they enable effective debt recovery while maintaining positive client relationships and adhering to legal regulations.

How does a collections recovery specialist typically collaborate with other departments to resolve delinquent accounts?

Collections Recovery Specialists frequently work closely with customer service, accounting, and legal teams to resolve delinquent accounts efficiently. They may coordinate with customer service representatives to gather background information, work with accounting to reconcile payments, and consult legal teams if escalation is required. This collaborative approach ensures that all relevant information is considered and the recovery process adheres to company policies and regulations. Effective communication and teamwork are crucial for successfully managing complex cases and achieving recovery targets.

What is the difference between Collections Recovery Specialist vs Collections Analyst?

AspectCollections Recovery SpecialistCollections Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentOffice setting, often in financial or banking institutionsOffice environment, typically in finance or credit departments
Employer & IndustryFinancial institutions, banks, credit companiesFinancial services, credit management firms
Primary FocusRecovering overdue debts and managing collections processesAnalyzing credit data, assessing risk, and supporting collections strategies

While both roles operate within the debt recovery and credit management industry, Collections Recovery Specialists focus on actively recovering overdue payments, whereas Collections Analysts analyze credit data to inform collection strategies. Understanding these differences helps job seekers identify the right role for their skills and career goals.

More about Collections Recovery Specialist jobs

What job categories do people searching Collections Recovery Specialist jobs look for?

The top searched job categories for Collections Recovery Specialist jobs are:

Collections Recovery Specialist jobs near you
Infographic showing various Collections Recovery Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Recovery Specialist

Snap-on Inc

Libertyville, IL • On-site

$44K - $48K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 15 days ago

Snap-on rating

7.4

Company rating: 7.4 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

296th of 499 rated machine equipment manufacturers

Job description

Overview
Subordinate Positions: None
Location: Libertyville, IL
Salary Range: $44,000 - $48,000
Overview: Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services are sold through the company's franchisee, company-direct, distributor and internet channels. From our headquarters in Libertyville, IL Snap-on Credit provides financing to technicians, students of automotive technical institutions, and shop owners for the purchase of Snap-on hand tools, power tools, tool storage, and diagnostic products through our Extended Credit program.
Position Summary: Recovery Specialists are responsible for notifying customers of their defaulted accounts primarily through telephone to resolve their financial obligation utilizing various collection methods.
Responsibilities
Position Responsibilities:
  • Responsible for collecting on bad debt accounts
  • Achieve monthly goals
  • Make outbound calls and handle inbound calls to resolve bad debt accounts
  • Locate customers to resolve bad debt accounts

Qualifications
Requirements:
  • College degree preferred but not required; equivalent work experience will also be considered
  • Two years of recent consumer collections experience; willing to train the right individual
  • Skip tracing
  • Third-party collections, auto collections, manual dialing
  • Accountability to individual monthly goals

Business understanding and demonstrated skills and knowledge in:
  • Credit and collections
  • Communications - verbal and written
  • Professional and persuasive communication
  • Computer applications
  • Negotiation
  • Self-motivated
  • Goal driven
  • Organization

The following individual skills and characteristics are particularly important:
  • Analytical
  • Standards and Ethics
  • Approachable
  • Decisive
  • Collaborative

Working with Snap-on has benefits! Company-paid benefits include:
  • Medical, basic dental, basic life, basic accidental death, and dismemberment coverage
  • Short term and long-term disability, Employee Assistance Program
  • Business travel accident insurance
  • Other health education programs including smoking cessation, annual wellness screening and seasonal flu shot
  • Market competitive compensation with rewards for high performance and special skills
  • Bonus, incentives, awards, or sales commissions depending on position and level
  • Base pay progression through lateral & promotional development on both managerial and technical career paths
  • Paid time off, vacation, and paid holidays
  • Tuition Assistance Plan
  • Employee Stock Purchase Plan - annual optional enrollment period
  • Retirement programs including 401(k) Plan with matching employer contributions

Will be required to pass an immediate drug test upon offer.
Travel: No travel expected
Effort: Normal working hours
Working Environment: Normal office environment
Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran
For additional information please reference our careers website at Careers | Snap-on Incorporated

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