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Collections Manager Jobs in Silver Spring, MD (NOW HIRING)

Cherry Bekaert

Collections Coordinator

Tysons Corner, VA · Hybrid

$18 - $28/hr

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.

Library of Congress

Collections Librarian

Washington, DC · On-site +1

$102K - $133K/yr

Manage and maintain vault collections and special book and archival collections providing guidance for their use in both internal and external exhibits. Sort and recommend printed and archival ...

Addison Group

Collections Specialist

Washington, DC · On-site

$23 - $25/hr

Collections Specialist Employment Type: Contract (6+ Months) Compensation: $23.00 - $25.00 / Per ... Manage a portfolio of commercial customer accounts and oversee collection efforts to reduce ...

CFS

Collections Specialist

Landover, MD · On-site

$50K - $52K/yr

Looking for a fast-paced Collections opportunity with a respected industry leader? Join a collaborative team where your experience is valued, your contributions make an impact, and you'll work ...

American Pest

Senior Collections Specialist

Columbia, MD · Hybrid

$18.25 - $24.50/hr

As a Senior Collections Specialist, you'll manage a portfolio of accounts, working directly with customers to resolve delinquent balances through professional communication, payment negotiations, and ...

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All JobsCollections JobsCollections Manager JobsCollections Manager Jobs in Silver Spring, MD

Collections Manager information

See Silver Spring, MD salary details

$32K

$60.7K

$112.7K

How much do collections manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for collections manager in Silver Spring, MD is $60,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $67,700.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Silver Spring, MD?

The most popular types of Collections jobs in Silver Spring, MD are:

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For Collections Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Silver Spring, MD look for?

The top searched job categories for Collections Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Collections Manager jobs?

Cities near Silver Spring, MD with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $60,705 per year, or $29.2 per hour.

Collections Coordinator

Cherry Bekaert

Tysons Corner, VA • Hybrid

$18 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Cherry Bekaert rating

8.7

Company rating: 8.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

4th of 22 rated bookkeepers and accountants

Job description

Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work, Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients. We are proud to foster a collaborative environment focused on enabling your career growth and continuous professional development. We are seeking for a Collections Coordinator to join our team. The Collections Coordinator performs daily accounts receivable followup, documentation, and issue resolution to support the firm's cashflow and aging goals.

The Collections Coordinator will have an opportunity to work a hybrid schedule, working 2-3 days per week out of a Cherry Bekaert office.

As Collections Coordinator, you will:

  • Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances.
  • Document all client interactions, followup actions, and commitments in the collections system.
  • Generate and send client statements, reminder notices, and followup emails using approved templates.
  • Review customer payments for basic discrepancies and coordinate with Billing/Finance to correct errors.
  • Support account research including payment history reviews, invoice copies, portal status checks, and statement reconciliations.
  • Monitor aging reports and follow prescribed cadencebased workflow activities.
  • Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager.
  • Assist in preparing weekly portfolio updates for team meetings.
  • Submit invoices or documentation through client portals and maintain required artifacts.
  • Coordinate with Engagement Teams to obtain missing information, PO numbers, billing clarifications, or approvals.
  • Maintain organized, auditready documentation in line with internal controls and retention guidelines.
  • Identify minor process inefficiencies and recommend practical improvements.
  • Perform other duties as assigned.

What you bring to the role:

  • High School Diploma
  • At least 1 year of collections and/or accounts receivable experience in a professional services or multientity environment.

What you can expect from us:

  • Our shared values that foster inclusion and belonging including uncompromising integrity, collaboration, trust, and mutual respect

  • The opportunity to innovate and do work that motivates and engages you

  • A collaborative environment focused on enabling you to further your career growth and continuous professional development

  • Competitive compensation and a total rewards package that focuses on all aspects of your wellbeing

  • Flexibility to do impactful work and the time to enjoy your life outside of work

  • Opportunities to connect and learn from professionals from different backgrounds and with different cultures

Benefits Information:

Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm. The salary range for this position is included below. Individual salaries within this range are determined by a variety of factors including but not limited to the role, function and associated responsibilities, a candidate's work experience, education, knowledge, skills, and geographic location. In addition, we offer a comprehensive, high-quality benefits program which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection.

Pay Range:

$18.00 - $28.00 per hour

About Cherry Bekaert

Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. For more details, visit https://www.cbh.com/disclosure/

Cherry Bekaert provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, citizenship status, protected veteran status, disability status, or any other category protected by applicable federal, state or local laws. https://careers.cbh.com/legal-disclosures/ contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws.

This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.

Candidates must demonstrate eligibility to work in the United States.Cherry Bekaert will not provideworksponsorship for this position.

Cherry Bekaert LLP and Cherry Bekaert Advisory LLC are members of Allinial Global, an accountancy and business advisory global association. Visit us athttps://careers.cbh.com/ and follow us onLinkedIn,Instagram, Twitterand Facebook.

2026 Cherry Bekaert. All Rights Reserved.

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