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Remote Collections Specialist Jobs in Silver Spring, MD

Addison Group

AR Billing Specialist

Arlington, VA · Remote

$28 - $30/hr

Arlington, VA (Hybrid - 4 days onsite, 1 day remote) Assignment Type: Temporary (3-4 month contract ... Drive collections efforts by proactively following up on outstanding balances and resolving payment ...

Addison Group

AR Billing Specialist

Arlington, VA · Remote

$28 - $30/hr

Arlington, VA (Hybrid - 4 days onsite, 1 day remote) Assignment Type: Temporary (3-4 month contract ... Drive collections efforts by proactively following up on outstanding balances and resolving payment ...

Relativity

Senior Billing Specialist

Washington, DC · On-site +1

$60K - $90K/yr

Posting Type Remote/Hybrid Job Overview The Order-to-Cash (OTC) organization manages the end-to-end ... collections, dispute resolution, reconciliation, and reporting. The Senior Billing Specialist is a ...

ECS

Field Operations Lead

Fairfax, VA · On-site +1

$135K - $175K/yr

Everforth ECS is seeking a Field Operations Lead to work in our Fairfax, VA office or Remote* Note ... collections, and data dissemination associated with the stated modalities. The Field Operations ...

JLL

Data Collection Specialist II

Washington, DC · Remote

... DATA COLLECTION SPECIALIST - Level II * Performs information gathering for data analytics ... Remote -Boston, MA, Chicago, IL, Cleveland, OH, Dallas, TX, Indianapolis, IN, JERSEY CITY, NJ, Las ...

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All JobsCollections Specialist JobsRemote Collections Specialist JobsRemote Collections Specialist Jobs in Silver Spring, MD

Remote Collections Specialist information

See Silver Spring, MD salary details

$13

$22

$31

How much do remote collections specialist jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote collections specialist in Silver Spring, MD is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $24.86 per hour, depending on experience, location, and employer.

What does a remote collections specialist do?

A Remote Collections Specialist is responsible for contacting customers to collect overdue payments on accounts while working from a remote location, such as home. They handle inbound and outbound calls, negotiate payment plans, update account information, and document all communications with customers. The role requires strong communication skills, empathy, and the ability to maintain professionalism when discussing sensitive financial matters. Remote Collections Specialists often use specialized software to track accounts and ensure timely resolution of outstanding debts. Their primary goal is to recover funds for businesses while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a remote collections specialist?

To thrive as a Remote Collections Specialist, you need strong knowledge of accounts receivable processes, negotiation techniques, and typically a high school diploma or equivalent. Familiarity with collections software, CRM systems, and sometimes FDCPA certification is often required. Excellent communication, resilience, and problem-solving skills help build rapport with customers and handle challenging conversations. These abilities are essential for effectively recovering outstanding payments while maintaining positive client relationships and adhering to compliance standards.

What are the typical challenges faced by a remote collections specialist, and how can they be managed effectively?

Remote Collections Specialists often face challenges such as limited face-to-face interaction with clients, difficulties in establishing rapport over the phone or email, and managing time across different accounts and deadlines. To manage these effectively, it's important to use clear communication, leverage technology tools for tracking and follow-up, and maintain a structured daily routine. Building strong organizational skills and staying proactive with regular updates from the team can also help maintain productivity and foster collaboration despite the remote environment.

What is the difference between Remote Collections Specialist vs Remote Accounts Receivable Clerk?

AspectRemote Collections SpecialistRemote Accounts Receivable Clerk
CredentialsHigh school diploma, collections or finance experienceHigh school diploma, finance or accounting background
Work EnvironmentRemote, client or company officesRemote, accounting departments
Industry UsageFinancial services, healthcare, telecomFinance, healthcare, retail
Job FocusRecovering overdue payments, contacting debtorsManaging accounts, processing payments, invoicing

While both roles involve finance and customer interaction, the Remote Collections Specialist primarily focuses on recovering overdue payments by contacting debtors, whereas the Remote Accounts Receivable Clerk manages invoicing and payment processing. Both roles require similar financial knowledge and are often found in the same industries, but their core responsibilities differ significantly.

What are popular job titles related to Remote Collections Specialist jobs in Silver Spring, MD?

For Remote Collections Specialist jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Remote Collections Specialist jobs in Silver Spring, MD look for?

The top searched job categories for Remote Collections Specialist jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Remote Collections Specialist jobs?

Cities near Silver Spring, MD with the most Remote Collections Specialist job openings:

Remote Collections Specialist jobs near you
Infographic showing various Remote Collections Specialist job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $46,154 per year, or $22.2 per hour.

AR Billing Specialist

Arlington, VA • Remote

Addison Group
See more jobs at Addison Groupexternal

$28 - $30/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 7 days ago

Job description

Position Title: AR/Billing Specialist

Location: Arlington, VA (Hybrid – 4 days onsite, 1 day remote)

Assignment Type: Temporary (3-4 month contract with potential for permanent hire)

Compensation: $28.00 - $30.00 / Per Hour

Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM

Benefits: This position is eligible for Medical, Dental, Vision, and 401(k)

Job Description:

We are partnering with a large, established organization seeking an experienced AR/Billing Specialist to join its finance team on a contract basis. This individual will play a key role in supporting the full accounts receivable lifecycle, including invoicing, collections, account reconciliation, and customer account management.

The ideal candidate will have a strong background in accounts receivable and billing operations, excellent communication skills, and the ability to thrive in a fast-paced environment while utilizing CRM and financial systems to support daily operations.

Responsibilities:

  • Generate, review, and distribute customer invoices accurately and in a timely manner
  • Manage the accounts receivable process, including cash application, account reconciliation, and payment tracking
  • Drive collections efforts by proactively following up on outstanding balances and resolving payment discrepancies
  • Monitor aging reports and communicate with customers regarding overdue invoices
  • Research and resolve billing issues and account discrepancies
  • Maintain accurate customer and account information within CRM and financial systems
  • Partner with internal stakeholders to ensure billing data and account information remain accurate
  • Utilize CRM platforms and enterprise systems to support billing and receivable activities
  • Prepare accounts receivable reports and provide updates on outstanding balances
  • Analyze financial data and create reports using Excel, including formulas and data analysis functions
  • Assist with month-end close activities related to accounts receivable
  • Support process improvement initiatives and special projects as needed

Qualifications:

  • 2-3+ years of Accounts Receivable and/or Billing experience
  • Strong collections experience with a demonstrated ability to manage outstanding balances
  • Experience utilizing CRM systems (Salesforce, Workday, or similar platforms preferred)
  • Advanced Excel skills, including formulas and data analysis
  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities in a deadline-driven environment
  • Comfortable learning new technologies and adapting to evolving processes

Additional Information:

  • Hybrid schedule: 4 days onsite, 1 day remote
  • Contract length: 3-4 months with potential for long-term opportunities based on performance
  • Candidates should be comfortable utilizing their own equipment
  • Upon a conditional offer of employment, the position requires a background check
  • Immediate need with an ASAP start date

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.