Remote Collections Specialist Jobs in Silver Spring, MD

Job Description:

POLITICO is seeking an Accounts Receivable Collections Specialist to join our team. The Accounts Receivable Collections Specialist will be responsible for processes, transactional accuracy and efficiency of the billing cycle. The ideal candidate will be an integral member of the Accounts Receivable Finance Operations team and will ensure the timely execution of day-to-day activities.

What you'll do:
Lead in the role of driving up our success with collection efforts on past due subscription accounts receivables and invoices.
Post customer payments by recording cash, checks, wires, and credit card transactions.
Apply customer payments to invoices in Salesforce CRM system.
Manage Politico customer vendor forms and online vendor portal submissions with full and complete accuracy.
Complete business required compliance forms and documentation promptly to ease business transactions.
Enter all specific client and sales data into Salesforce and invoice clients in accordance with the contract terms and requirements to receive timely payments.
Ability to write professional business emails and communicates clearly with customers.
Verifies and resolves validity of account discrepancies by obtaining and investigating information from Sales, Invoicing, Collections records, and through Customers outreach, when necessary.
Protect organization's value by keeping information confidential.
Respond to complex invoice inquiries, customer complaints and process transactions of payment as required to meet customer expectations.
Ability to communicate technical issues and requirements to the technology team for updating and improving CRM workflows and workstreams. Example: creating tickets in JIRA task manager.
Fluency in ability to interact with Generative AI LLM tools and writing effective prompts to find business solutions is a plus.

Team Culture:
The Finance team is fast-paced and extremely collaborative. They are dedicated professionals who collaborate to achieve their goals through learning and uplifting team morale.

What you'll need:
B.A./B.S. in Finance, Business Administration or similar fields as well as 2+ year of relevant work experience
Strong initiative and ability to work in a fast paced, high pressure environment.
Able to think clearly and reach well founded conclusions and articulate ideas concisely.
Ability to build strong internal/external business partnerships.
Excellent organizational skills and attention to detail
Able to work under tight timelines and prioritize work as needed.
Preferred experience with CRM system(s), Microsoft Office Excel, Salesforce, Certinia, Workday and database applications.
Comfortable working with new Generative AI tools to find new solutions to common problems and identify tasks and workflows that can be automated.

We value our people.Clickherefor more on what we offer and whatit'slike to work for POLITICO.

Let'skeep in touch.You can view our list of open positionshereand email uscareers@politico.com. We hope to see your application soon!

About Us.

POLITICO illuminates the forces shaping global power. Since 2007, we have delivered intelligence thatanticipatestomorrow's headlines, not reports on yesterday's news. As politics has increasingly become the defining force of our era, our work has never been more vital.

Cabinet secretaries and Ministers start their mornings with our analysis. CEOs shape strategy around our reporting. Advocacy leaders rely on our insights to move policy. We deliver the straightforward facts and clear-eyed analysis they need to navigate the most complex political landscape of our lifetimes.

Our 1,100+ publishing professionals across the world's key democratic capitals-Washington, Brussels, London, Paris, Berlin, Sacramento, and New York-form the world's premier politics and policy newsroom. We tell the story of how power really works by explaining who wields it and how they plan to exercise it, connecting dots others miss and delivering scoops from sources othersdon'teven know exist.

Innovation has always been a core tenet of our story. At launch, we bet that depth would trump scale, that talent would trump traffic, and that politics would become central to modern life. In 2011, we made another bet and launched POLITICO Pro to help decision-makers understand the business of government, transforming both how they shape government action and the business of journalism itself.

These bets have made POLITICO the most successful digital news startup of its generation and the indispensable resource for leaders who shape the future. Today, we are a rarity inmedia: a growing, profitable, and sustainable news organization.

POLITICO is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Axel Springer is dedicated to shaping the future of journalism in the free world, believing that a free and informed society is essential to democracy. The company's guiding principles - first articulated asThe Essentialsby founder Axel Springer in the aftermath of World War II - remain a cornerstone of the company's foundation today.Learn more about Axel Springer.

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