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Collections Manager Jobs in Rochester, NY (NOW HIRING)

Rent-A-Center

Account Manager

Rochester, NY · On-site

$18.70 - $20.11/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Soxy

Accounts Payable / Accounts Manager

Rochester, NY · On-site +1

$35 - $45/hr

Initiate collections on past-due accounts and negotiate payment solutions * Coordinate with ... Comfortable managing multiple priorities in a fast-paced setting ### Nice-to-Have Skills ...

Rent-A-Center

Assistant Manager - Credit

Rochester, NY · On-site

$18.70 - $22/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Newark, NY · On-site

$18.70 - $22/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Rochester, NY · On-site

$18.70 - $22/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Newark, NY · On-site

$18.70 - $22/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Rochester, NY · On-site

$18.70 - $22/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Newark, NY · On-site

$18.70 - $22/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

SHM LLC

Assistant Manager

Rochester, NY · On-site

$25/hr

SH Management is seeking a reliable and detail-oriented Assistant Property Manager to help oversee ... Process rent collections and handle delinquent accounts * Respond to emergencies and assist with ...

New

INA Solution Inc

Recovery Representative

Rochester, NY · On-site

$24 - $35/hr

Contract Summary We are seeking a Recovery Representative with collections experience to manage returned payments and recover outstanding balances. This role involves handling client interactions ...

aan

Customer Accounts Manager

Rochester, NY · On-site

$18.50 - $19.50/hr

Manage the collections process by counseling customers to gain timely lease/merchandise renewals * Review and close lease agreements, which includes confirming customer identification, collecting ...

aan

Customer Accounts Manager

Rochester, NY · On-site

$18.50 - $19.50/hr

Manage the collections process by counseling customers to gain timely lease/merchandise renewals * Review and close lease agreements, which includes confirming customer identification, collecting ...

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Collections Manager information

See Rochester, NY salary details

$30.6K

$57.9K

$107.5K

How much do collections manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for collections manager in Rochester, NY is $57,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $64,600.00 per year, depending on experience, location, and employer.

What does a Collections Manager do?

A Collections Manager oversees the process of collecting payments from customers or clients who have overdue accounts. They develop strategies to ensure efficient debt recovery while maintaining positive relationships with clients. Their responsibilities often include supervising collections staff, setting collection goals, negotiating payment plans, and ensuring compliance with relevant laws and regulations. Collections Managers also analyze collection data to improve processes and reduce outstanding debts.

How does a Collections Manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Rochester, NY? The most popular types of Collections jobs in Rochester, NY are:
What are popular job titles related to Collections Manager jobs in Rochester, NY? For Collections Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Collections Manager jobs in Rochester, NY look for? The top searched job categories for Collections Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Collections Manager jobs? Cities near Rochester, NY with the most Collections Manager job openings:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 2% As Needed, 28% Full Time, 62% Part Time, 7% Contract, and 1% Nights. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $57,939 per year, or $27.9 per hour.

Account Manager

Rent-A-Center

Rochester, NY • On-site

$18.70 - $20.11/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Ready to do your best work?
Join the team at this location to earn a $500 bonus: $250 at 30 days and $250 at 90 days.
Interested in a minimum starting hourly rate of $18.70 per hour - $20.11 per hour ?
Why should I apply in just a few clicks?
Position Summary
If you're looking for a career with unmatched earning potential you've come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.
Key Responsibilities
• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers' homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines
Qualifications
• High school diploma or equivalent
• At least 18 years of age
• Valid driver's license with good driving record
• Strong communication and customer service skills
Physical Requirements
• Ability to lift and move heavy merchandise
• Ability to drive a box truck
• Standing and driving for extended periods of time
Schedule & Work Environment
• Full-time, Monday-Saturday
• Sundays off plus one weekday off
• Physically active role requiring lifting, bending, and standing
Benefits
• Rapid growth and advancement opportunities
• Weekly pay
• Paid time off
• Medical, dental, vision, life & disability insurance
• Industry leading 401(k) with company match
• Flexible Spending & Health Savings Accounts
• Supplemental and voluntary insurance options
Equal Opportunity Employer
Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.

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