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Collections Manager Jobs in Reno, NV (NOW HIRING)

Collections Representative II (PST)

Reno, NV

$17 - $22/hr

  • Medical

  • Retirement

There are also employees who work in Accounting, Legal, Global Information Services, Risk, Enterprise Project Management, and Compliance who call this office home. Join our team as a Collections ...

Account Manager

Reno, NV

$15.17 - $17.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Reno, NV · On-site

$15.17 - $17.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Bilingual Account Manager

Sparks, NV · On-site

$15.17 - $17.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Bilingual Account Manager

Sparks, NV · On-site

$15.17 - $17.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Assistant Community Manager- Banbridge

Sparks, NV · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support the Community Manager in maintaining and managing budgeted occupancy, collections, etc. Qualifications * A minimum of three (3) years' experience as an onsite Assistant Community Manager or ...

Practice Manager

Reno, NV · On-site

$30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Practice Manager, you will oversee the practice's daily operations while empowering and ... Monitor operational and financial performance, including production, collections, profitability ...

Assistant Community Manager- Banbridge

Sparks, NV

$19.50 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support the Community Manager in maintaining and managing budgeted occupancy, collections, etc. Qualifications * A minimum of three (3) years' experience as an onsite Assistant Community Manager or ...

Accounts Receivable

Reno, NV · On-site

$20.25 - $26.75/hr

... Collections/ Customer payment posting in the system. § Keep salesman and management informed on problem accounts, collection issues. § Verify/ Enter Production OTHER RESPONSIBILITIES: § ...

Address safety concerns and correct unsafe behaviors * Assist with collections on contracts and ... Proficient with job management software * A leader who lives the CRBR Core Values: * Respect ...

Address safety concerns and correct unsafe behaviors * Assist with collections on contracts and ... Proficient with job management software * A leader who lives the CRBR Core Values: * Respect ...

Reconstruction Project Manager

Reno, NV · On-site

$75K - $100K/yr

Address safety concerns and correct unsafe behaviors * Assist with collections on contracts and ... Proficient with job management software * A leader who lives the CRBR Core Values: * Respect ...

Community Manager

Sparks, NV

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure ... Strategic Leasing Management * Develop yearly marketing plan and utilize marketing strategies ...

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Collections Manager information

See Reno, NV salary details

$30.9K

$58.5K

$108.7K

How much do collections manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for collections manager in Reno, NV is $58,550.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $65,300.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Reno, NV?

The most popular types of Collections jobs in Reno, NV are:

What are popular job titles related to Collections Manager jobs in Reno, NV?

For Collections Manager jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Reno, NV look for?

The top searched job categories for Collections Manager jobs in Reno, NV are:

What cities near Reno, NV are hiring for Collections Manager jobs?

Cities near Reno, NV with the most Collections Manager job openings:

Infographic showing various Collections Manager job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $58,550 per year, or $28.1 per hour.

Collections Representative II (PST)

Harley-Davidson

Reno, NV

$17 - $22/hr

Full-time, Part-time

Medical, Retirement

Posted 29 days ago


Job description

Auto req ID: 57779 
Title: Collections Representative II (PST) 
Job Function: Collections 
Location: RENO
Workplace Category: Remote  
Company: Harley-Davidson Financial Services 
Full or Part-Time: Full Time  

In 1903, out of a small shed in Milwaukee, Wisconsin, four young men lit a cultural wildfire that would grow and spread across geographies and generations. Their innovation and imagination for what was possible on two wheels sparked a transportation revolution that would make Harley-Davidson the most recognizable motorcycle brand in the world. Today, we continue to define motorcycle culture, evoking soul-stirring emotion reflected in every product and experience we deliver - like we have for well over a century and will for generations to come.

Harley-Davidson Financial Services, a wholly-owned subsidiary of Harley-Davidson, Inc., offers a wide range of financial products and services to motorcycle enthusiasts and Harley-Davidson dealerships, helping make the ride attainable for all.

Are you ready to ride with us?

HDFS' Reno, Nevada office serves as one of the Company's two operations centers. HDFS first established its roots in 1992 in Nevada. It is also home to Eaglemark Savings Bank, the Company's lending institution, where all loans are funded. Reno employees represent the loan origination and servicing business units including Collections, Funding, Underwriting, Dealer Services, and HDFS' Cycle Insurance business unit. There are also employees who work in Accounting, Legal, Global Information Services, Risk, Enterprise Project Management, and Compliance who call this office home. Join our team as a Collections Representative II (PST).

Job Summary

Under direct supervision the Collections Representative is responsible for collection delinquent accounts by phone or correspondence. Uses computerized system for tracking, information gathering, and/or

troubleshooting. The Collections Representative answers basic inquiries or resolve problems by following routine procedures and processes.

This position is fully remote but candidates must be reside within the Pacific Standard Timezone. 

Start Date: Tuesday, September 8th (during training, hours will be 9am-6pm CST, Mon-Fri)

Regular Hours beginning in September:
-8am-5pm PST (4 shifts, Mon-Fri)
-10am-7pm PST (1 shift, Mon-Fri)
-8am-12pm PST every other Saturday
-Will work one half day during the week when working a Saturday

Job Responsibilities
  • Responsible for collecting on assigned delinquent accounts by telephone, or correspondence if necessary.
  • Supports dialer function through outbound manual dialer campaign.
  • Assigns accounts to agencies for repossession, skip-tracing, or in-person collection activity when approved by appropriate authority level.
  • Assigned the authority to process and/or assign accounts to Adjustment Queue for payment re-allocations and fee/balance waivers when applicable.
  • Understands and adheres to company collection and extension policies, the Fair Debt Collection Practices Act, and company confidentiality and privacy issues.
  • Uses effective time management to ensure customer service experience is satisfactory and meets expectations.
  • Ensures that all steps necessary are taken to protect the interest of the company.
  • Protection of information and compliance with the law are paramount.  Protecting employee, customer and corporate information is everyone's responsibility at Eaglemark Savings Bank.  All employees must follow established safeguards, including policies regarding data protection, segregation of duties, and access to information based solely on business need.  Further, it is the responsibility of all employees to maintain awareness and understanding of relevant laws, regulations, internal policies and procedures, and to comply with all of them.
Education Requirements
High School Diploma or Equivalent Required
Education Specifications
  • High School diploma/GED Required.
Experience Requirements
  • Must reside within the Pacific Standard Timezone.
  • MUST HAVE a minimum of 2-3 years of recent collections experience.
  • Must have/be able to obtain high-speed hardwired internet access.
  • Adherence to high ethical standards of truthfulness, honesty and fairness.
  • Ability to prioritize workflow to meet department objectives
  • Proficient with computer systems and keyboarding/data entry skills with moderate speed and accuracy.
  • Detail-oriented and highly organized with exceptional written communication skills and the ability to verbally articulate and convey information tactfully and professionally.
  • Must possess critical thinking, analytical, and effective negotiation skills with the ability to handle a large volume of Collection accounts and inbound and outbound calls from customers or other associates.
  • Flexible and open minded with an ability to work in a team environment and influence others to accept and adapt to change.
  • Self-motivated, professional with strong organizational and problem-solving skills.
  • Ability to work in a fast paced, time-sensitive environment.
  • Previous CBS call model experience is preferred.

Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.

The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.

We offer an inclusive compensation package for all full-time employees including, but not limited to, bonus programs, health insurance benefits, a 401k program, onsite fitness centers, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here. 

Applicants must be currently authorized to work in the United States. 

Direct Reports: No  
Travel Required: 0 - 10%  
Pay Range: $18.70 - $28.13/hour ($38,900 - $58,500)
  
Visa Sponsorship: This position is not eligible for visa sponsorship or visa transfer  
Relocation: This position is not eligible for relocation assistance

#LI-HDFS