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Credit Collections Manager Jobs in Reno, NV (NOW HIRING)

Ernest

Director of Client Relations

Reno, NV

... credit, collections, pricing, and more * Approve pricing deviations and oversee sales promotions, campaigns, and contests What You Bring * Proven B2B outside sales success * Experience managing and ...

Ernest

Director of Client Relations

Reno, NV · On-site

... credit, collections, pricing, and more * Approve pricing deviations and oversee sales promotions, campaigns, and contests What You Bring * Proven B2B outside sales success * Experience managing and ...

Peak Living

Assistant Community Manager- Banbridge

Sparks, NV · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Peak Living is currently seeking a qualified Assistant Community Manager, with tax credit ... Support the Community Manager in maintaining and managing budgeted occupancy, collections, etc.

Peak Living

Assistant Community Manager- Banbridge

Sparks, NV

$19.50 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Peak Living is currently seeking a qualified Assistant Community Manager, with tax credit ... Support the Community Manager in maintaining and managing budgeted occupancy, collections, etc.

The French Agency

Accounts Receivable

Reno, NV · On-site

$20.25 - $26.75/hr

... credit memo § Update Topco spreadsheet - Inventory Report § Maintain Daily Sales Spreadsheet § Collections/ Customer payment posting in the system. § Keep salesman and management informed on ...

OneMain Financial

Loan Sales Specialist

Sparks, NV · On-site

$19 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage the life cycle of loans, including collections activities while maintaining compliance with ... Since 1912, we've looked beyond credit scores to help people get the money they need today and ...

OneMain Financial

Loan Sales Specialist

Sparks, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage the life cycle of loans, including collections activities while maintaining compliance with ... Since 1912, we've looked beyond credit scores to help people get the money they need today and ...

OneMain Financial

Loan Sales Specialist

Sparks, NV

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage the life cycle of loans, including collections activities whilemaintainingcompliance with ... Since 1912,we'velooked beyond credit scores to help people get the money they need today and reach ...

OneMain Financial

Loan Acquisition Specialist

Sparks, NV

$19 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage the life cycle of loans, including collections activities while maintaining compliance with ... Since 1912, we've looked beyond credit scores to help people get the money they need today and ...

State of Nevada (NV)

LIBRARIAN 4

Carson City, NV · On-site

$70K - $104K/yr

... Manager ensures that the public can discover, access, and use the State Library's collections and ... OR graduation from high school or equivalent which included 21 semester credits in library studies ...

Microsoft

Strategic Partner Deal Manager

Reno, NV · On-site

The role manages a critical deal pipeline, provides visibility into deal complexity, volume, and ... Credit and Collections, Finance, and Processing. Responsibilities * Define and execute partner ...

Vestis

Territory Manager

Sparks, NV · On-site

... and credits. Responsibilities/Essential Functions * Promote and sustain a safety culture ... Coordinate collections for accounts receivable * Protect and manage merchandise control processes

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Credit Collections Manager information

See Reno, NV salary details

$54.3K

$86.9K

$126.6K

How much do credit collections manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for credit collections manager in Reno, NV is $86,854.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $99,700.00 per year, depending on experience, location, and employer.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.
More about Credit Collections Manager jobs

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Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Reno, NV as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $86,854 per year, or $41.8 per hour.

Collections Specialist I, II, III - Reno, NV

Old Second National Bank

Reno, NV • On-site

$20.50 - $25.50/hr

Full-time

Re-posted 17 hours ago

Old Second National Bank rating

6.7

Company rating: 6.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

136th of 171 rated banks

Job description

Position Overview

The Collections Specialist is responsible for securing payments from consumers for delinquent accounts between 30-120 days past due.

Essential Job Function - all levels

  • Locate and notify customers of delinquent accounts (30 - 120 days) by mail, telephone or email to solicit payment on motorsport loans.
  • Advise customers of necessary actions or strategies for repayment, negotiate payment arrangements and research discrepancies (terms of sales, service, or credit contracts).
  • Trace delinquent customers to new addresses through research (inquiries to credit bureaus, phone companies, etc.).
  • Research and analyze overdue accounts prior to initiating skip tracing efforts. Assign accounts to outside repossession/skip agencies and follow up with repossession/skip sources to ensure timely updates on sensitive information.
  • Answer incoming calls. Answer customer questions, take payments and service current accounts.
  • Perform office duties such as filing correspondence, answering emails and creating internal reports.
  • Ensure operational integrity through compliance with all policies, procedures and regulations.

Additional Responsibilities/Focus of Collections Specialist (Level III):

  • Handles escalated and more complex calls; may focus on accounts of greater delinquency.

Minimum Requirements:

 Collection Specialist (Level I, II):

  • High school diploma (or equivalent) and one year of related experience (customer service, collections, or related); or equivalent combination of education and experience.
  • Must work a flexible schedule inclusive of weekends and overtime to meet business needs.

Collection Specialist (Level III):

  • High school diploma (or equivalent) and two years of related experience (customer service, collections, or related); or equivalent combination of education and experience.
  • Must work a flexible schedule inclusive of weekends and overtime to meet business needs.

Competencies - All levels

  • Excellent oral/written communication, negotiation and active listening skills.
  • Strong attention to detail and accuracy while maintaining work in a fast-paced environment
  • Knowledge of bankruptcy chapters 7 and 13, skip tracing, state/federal collections laws and queue management techniques.
  • Demonstrates adherence to privacy and confidentiality guidelines.
  • Maintains calm and professional demeanor in stressful situations.
  • Proficient in Microsoft Word, Excel and Outlook. General working knowledge of internet-based applications, or Jack Henry SilverLake.

Preferred, but not required

  • More than one year of collections experience with a focus in auto or powersport collections.
  • Bi-lingual English and Spanish
  • Previous experience utilizing Jack Henry SilverLake.

Base pay: 

Level I, II: $19.46 - $23.50/hour.

Level III: $20.50 - $25.50/hour. Old Second is committed to fair and equitable pay practices.  Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience. 

Variable pay:  Eligible to participate in the Collections Incentive Plan.  Payment varies based upon collection activities.

Benefits:  How We Support You - Old Second

What Old Second National Bank employees say

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