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Collections Specialist Jobs in Reno, NV (NOW HIRING)

Collections Specialist

Reno, NV · On-site

$22 - $25/hr

As a Collections Specialist, you will establish professional working relationships with customers to facilitate the timely resolution of past due account balances. You will notify or locate customers ...

Serving as cash collections agents * Operating and maintaining vending and cash collection machines WORK ENVIRONMENT * Retail Services Specialists work in diverse environments at shore stations and ...

Serving as cash collections agents * Operating and maintaining vending and cash collection machines WORK ENVIRONMENT * Retail Services Specialists work in diverse environments at shore stations and ...

Serving as cash collections agents * Operating and maintaining vending and cash collection machines WORK ENVIRONMENT * Retail Services Specialists work in diverse environments at shore stations and ...

Serving as cash collections agents * Operating and maintaining vending and cash collection machines WORK ENVIRONMENT * Retail Services Specialists work in diverse environments at shore stations and ...

Business Operations Specialist

Sparks, NV · Hybrid

$100K - $119K/yr

Business Operations Specialist -- Be the Operational Backbone of a Growing Distributor Reno, NV (on ... Own accounts payable and receivable workflows -- drop ship processing, invoicing, collections, and ...

As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service ... Followcash handling procedures, including deposits and collections. * Document and inspect all ...

Commercial Specialist

Reno, NV · On-site

$16.60 - $17.54/hr

As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service ... Follow cash handling procedures, including deposits and collections. * Document and inspect all ...

Billing Specialist II

Sparks, NV · On-site

$19.75 - $26.50/hr

As an Billing Specialist, you will manage complex accounts receivable functions, ensuring the timely and accurate processing of invoices and collections. You will maintain customer relationships ...

Billing Specialist II

Sparks, NV · On-site

$19.75 - $26.50/hr

As an Billing Specialist, you will manage complex accounts receivable functions, ensuring the timely and accurate processing of invoices and collections. You will maintain customer relationships ...

Accounts Receivable Specialist- Remote

Reno, NV · On-site +1

$19.14 - $28.72/hr

Texas * Nevada The Accounts Receivable Specialist is responsible for the accurate and timely ... collections improvement. * Meets established productivity metrics for the AR Department. Meets ...

Accounts Receivable

Reno, NV · On-site

$20.25 - $26.75/hr

MISSION: § Responsible for billing, collections, inventory, and sales reporting. § Responsible in data entry and shipments reporting RESPONSIBILITIES AND TASKS (NON-EXHAUSTIVE): § Daily Shipping ...

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Collections Specialist information

See Reno, NV salary details

$12

$21

$30

How much do collections specialist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for collections specialist in Reno, NV is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.99 per hour, depending on experience, location, and employer.

What is a collections specialist?

Collections specialists work in a company’s accounting and billing departments to collect overdue bills from a client or customer. When bills fall into delinquency, a collections specialist reviews the accounts and contacts the clients or vendors to work out a payment plan with accounts receivable. The debt that is owed to the company may be passed on to a bank, a debt counselor, or an external third-party collector. In some cases, a collections specialist will work with credit or a bank loan to ensure payment is made.

What are the key skills and qualifications needed to thrive as a collections specialist?

To thrive as a Collections Specialist, you need strong knowledge of accounts receivable processes, financial regulations, and customer service, often supported by a background in finance or accounting. Proficiency with collection management software, CRM systems, and Microsoft Excel is typically required. Excellent negotiation, problem-solving, and communication skills help build rapport and resolve outstanding debts effectively. These skills and qualities are crucial to maximize debt recovery, maintain positive client relationships, and ensure compliance with relevant laws.

What are typical challenges a collections specialist faces, and how can they effectively address them?

Collections Specialists often encounter challenges such as unresponsive customers, negotiating payment plans, and maintaining positive client relationships while pursuing overdue payments. Success in this role requires strong communication skills, persistence, and empathy to understand each customer's situation. Utilizing negotiation strategies, staying organized with follow-ups, and collaborating closely with the finance or legal departments can help overcome obstacles and achieve collection targets efficiently.

What is the difference between Collections Specialist vs Accounts Receivable Clerk?

AspectCollections SpecialistAccounts Receivable Clerk
Primary FocusRecovering overdue payments and managing delinquent accountsRecording and reconciling incoming payments and maintaining billing records
Required SkillsNegotiation, communication, debt collection lawsData entry, accounting software, attention to detail
Work EnvironmentFinance or collections department, often high-pressureAccounting or finance department, routine tasks
Common EmployerBanks, credit companies, healthcare providersBusinesses with invoicing needs, accounting firms

The main difference is that Collections Specialists focus on recovering overdue payments and managing delinquent accounts, often requiring negotiation skills. Accounts Receivable Clerks handle recording payments and maintaining billing records, with a focus on data accuracy. Both roles are essential in finance departments but serve different functions in the cash flow process.

Is a collections specialist a stressful job?

A collections specialist role can be stressful due to the need to meet debt recovery targets, handle difficult customer interactions, and work within strict deadlines. The job often requires strong communication skills, attention to detail, and the ability to manage high-pressure situations. However, stress levels vary depending on the work environment and individual resilience.

What are popular job titles related to Collections Specialist jobs in Reno, NV?

For Collections Specialist jobs in Reno, NV, the most frequently searched job titles are:

What cities near Reno, NV are hiring for Collections Specialist jobs?

Cities near Reno, NV with the most Collections Specialist job openings:

Infographic showing various Collections Specialist job openings in Reno, NV as of August 2026, with employment types broken down into 77% Full Time, 15% Part Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $44,516 per year, or $21.4 per hour.

Collections Specialist

Raymond West

Reno, NV • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Key responsibilities

  • Contact customers via phone or email to determine reasons for past due payments.

  • Work in Billtrust to reduce past-due balances by following built-in account steps.

  • Report credit risks or bad debt information immediately to the manager.


Raymond West rating

8.1

Company rating: 8.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

63rd of 177 rated vehicle equipment hire


Job description

Raymond West is looking for a detailed Collections Specialist to join our Accounts Receivable team! As a Collections Specialist, you will establish professional working relationships with customers to facilitate the timely resolution of past due account balances. You will notify or locate customers with delinquent accounts and take the necessary steps to recover payments, primarily using the Billtrust system.
Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.
Duties and Responsibilities:
  • Contact customers via phone or email to determine reasons for past due payments.
  • Work in Billtrust to reduce past-due balances by following built-in account steps.
  • Review delinquent accounts and initiate collection actions based on due dates.
  • Report credit risks or bad debt information immediately to the manager.
  • Identify unapplied credits on a timely basis and clear against outstanding receivables.
  • Participate in Account Past Due meetings and report on delinquent accounts.
  • Process credit card transactions as needed.
  • Create follow-up schedules for past due accounts and send required statements.
  • Notify the manager of customer disputes within 24 hours and work towards resolution.
  • Handle customer calls and assist with collection inquiries.
  • Maintain accurate records in the company database and follow department procedures.

Required Skills/Abilities:
  • Strong customer service experience and mindset.
  • Excellent verbal and written communication skills.
  • Strong computer skills with proficiency in Microsoft Office and similar software.
  • Ability to manage a high volume of customer calls and emails (25-90/day).
  • Ability to manage time efficiently and follow documented processes.
  • Positive attitude, strong work ethic, and ability to work independently.
  • Basic understanding of accounting principles.

Preferred Skills/Abilities:
  • Experience working with Billtrust or similar cloud-based systems (a plus).
  • Strong reconciliation skills.
  • Ability to handle multiple tasks and prioritize work.

Education/Experience:
  • High school diploma or equivalent.
  • 1-2 years of office experience.
  • Basic accounting knowledge is required.

Pay Range:
  • The hourly range for this position is $22.00 - $25.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

Qualified candidates must be able to pass a pre-employment physical and drug screen.
Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!
Check us out at www.raymondwest.com. Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service.
Apply on-line via the submit resume button provided. We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company.
This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

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