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Collections Manager Jobs in Fort Mill, SC (NOW HIRING)

Collections Representative

Charlotte, NC · On-site

$16.50 - $21.50/hr

Job Summary: We're hiring motivated Inbound Collections Representatives to support a major credit card portfolio. In this role, you'll help customers navigate account questions while working ...

Collections Representative

Charlotte, NC · On-site

$16.50 - $21.50/hr

Job Summary: We're hiring motivated Inbound Collections Representatives to support a major credit card portfolio. In this role, you'll help customers navigate account questions while working ...

Manage a high volume of collection activity across an assigned district, with a focus on achieving ... High School Diploma or GED * 2-3 years of related experience in collections, consumer lending ...

Posted today

Inbound Collections Representatives

Charlotte, NC · On-site

$16.50 - $21.50/hr

Job Summary: We're hiring motivated Inbound Collections Representatives to support a major credit card portfolio. In this role, you'll help customers navigate account questions while working ...

Determine when internal collection efforts are no longer effective and recommend third-party collections or management escalation. * Monitor and maintain customer credit limits and terms within the ...

Accounts Receivable Analyst

Belmont, NC · On-site +1

$22 - $28/hr

Determine when internal collection efforts are no longer effective and recommend third-party collections or management escalation. * Monitor and maintain customer credit limits and terms within the ...

Lead Collections Specialist

Charlotte, NC · On-site

$18 - $24.50/hr

Manage a high volume of collection activity across an assigned district, with a focus on achieving ... collections support. * Train and coach branch team members on delinquency management, account ...

Posted today

Collections Representative

Charlotte, NC · On-site

$16.50 - $21.50/hr

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

Showing results 21-40

Collections Manager information

See Fort Mill, SC salary details

$27.2K

$51.6K

$95.8K

How much do collections manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for collections manager in Fort Mill, SC is $51,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $57,600.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Fort Mill, SC? The most popular types of Collections jobs in Fort Mill, SC are:
What are popular job titles related to Collections Manager jobs in Fort Mill, SC? For Collections Manager jobs in Fort Mill, SC, the most frequently searched job titles are:
What job categories do people searching Collections Manager jobs in Fort Mill, SC look for? The top searched job categories for Collections Manager jobs in Fort Mill, SC are:
What cities near Fort Mill, SC are hiring for Collections Manager jobs? Cities near Fort Mill, SC with the most Collections Manager job openings:
Infographic showing various Collections Manager job openings in Fort Mill, SC as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $51,602 per year, or $24.8 per hour.

$18 - $24.50/hr

Full-time

Re-posted 19 days ago


Job description

This is an office-based position in Charlotte, NC, and requires in-office attendance five days a week, Monday through Friday.

The Role:  This position includes, but is not limited to, the following responsibilities:

  • Manage the Payment Experience
  • Work with both internal and external customers to resolve resident payment issues
  • Effectively work with Accounting to ensure resident balances are accurate, and that any necessary adjustments are made and communicated to all in a timely manner
  • Communicate effectively and consistently with all Residents until account resolution
  • Review all new move in balances to ensure accurate ledger charges and payments .
  • Inform all residents of Evergreen's payment policies, procedures, and their contract obligations
  • Treat all internal and external customers in a fair and consistent manner, and in accordance with Fair Housing requirements
  • Review all ledgers, notices, leases etc. for accuracy prior to distribution

Manage Notice to Pay or Quit Process in a thorough, consistent, and timely

  • Manage Notice to Pay or Quit Process in a thorough, consistent, and timely manner each month
  • Prepare eviction files on notices of non-compliance when needed
  • Demonstrate knowledge of local and federal laws regarding notices, evictions, lockouts, etc.
  • Communicate with residents daily/weekly during the eviction process, educating them on their options, fees, and the process expectations
  • Collaborate with appropriate field team when needed to schedule Occupancy Checks
  • Follow up with legal on eviction progress until resolution
  • Effectively communicate any scheduled lockouts, skips, court dates, or return of possession dates/details to all appropriate team members
  • Request Health and Safety Inspections when necessary to confirm condition of property when habitability questions arise during eviction/collections process
  • Ensure all residents are moved out of appropriate systems in a timely manner, and manage all necessary dashboard information/alerts
  • Manage the Squatter Eviction process to ensure the eviction of all unauthorized occupants are managed appropriately and in accordance with the law

Communication & Culture

  • Be polite, professional, and courteous in all interactions with both internal and external customers and respond to all correspondence with urgency
  • Troubleshoot customer inquiries and work towards one-step resolution
  • Contact all Residents and try to resolve the payment situation by offering solutions and displaying high level customer service
  • Be a collaborative, cooperative team member, assisting when needed with team projects and processes

Qualifications and Experience

  • High school diploma or GED required
  • 1+ year of Property Management experience is highly preferable, specifically in residential single-family management with experience managing collections &/or evictions
  • Excellent Customer Service Skills required, strives to consistently meet and exceed service standards
  • Must be able to deal with situations and issues proactively and persistently
  • Excellent verbal and written communication skills required
  • Possess basic accounting and math skills, and proficiency with the Microsoft Office suite including Word, Outlook and Excel
  • Extremely organized with impeccable detail orientation
  • Good time-management, able to consistently meet goals and deadlines without sacrificing quality
  • Ability to work effectively under pressure and operate in a fast-paced work environment
  • We seek applicants who are proactive, self-directed, and highly motivated.

Additional Information. The role will require:

  • Regular typing, talking, hearing, seeing, reaching, and repetitive motion
  • Routine use of standard office equipment and computers
  • That all duties are performed in a professional and safe manner
  • Standard workdays are Monday through with occasional evening and weekend overtime hours