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Collections Manager Jobs in Fort Mill, SC (NOW HIRING)

CPI Security

Collections Manager

Charlotte, NC · On-site

CPI Security is seeking an experienced and dynamic Collections Manager to lead our collections team responsible for collecting receivables and mitigating revenue attrition. The successful candidate ...

CPI Security

Collections Manager

Charlotte, NC · On-site

CPI Security is seeking an experienced and dynamic Collections Manager to lead our collections team responsible for collecting receivables and mitigating revenue attrition. The successful candidate ...

CPI Security

Collections Manager

Charlotte, NC · On-site

CPI Security is seeking an experienced and dynamic Collections Manager to lead our collections team responsible for collecting receivables and mitigating revenue attrition. The successful candidate ...

Cherry Bekaert

Collections Coordinator

Charlotte, NC · Hybrid

$18 - $28/hr

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.

Cherry Bekaert

Collections Coordinator

Charlotte, NC · Hybrid

$18 - $28/hr

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.

Brook Valley Management

Driver Helper

Charlotte, NC · On-site

$15.50 - $18.50/hr

Collections Manager/Store Manager Job overview: Looking for motivated, results-oriented driver helper that maintain a passion for excellence, strong work ethic and appreciate a structured, fast paced ...

Brook Valley Management

Driver Helper

Charlotte, NC · On-site

$13 - $15/hr

Collections Manager/Store Manager Job overview: Looking for motivated, results-oriented driver helper that maintain a passion for excellence, strong work ethic and appreciate a structured, fast paced ...

AIR Control Concepts

Collections Specialist

Charlotte, NC · On-site

$55K - $65K/yr

The specialist will work closely with the sales, project management, and customer service teams to ... Collections (approximately 80%) * Own the accounts receivable aging report, contacting every past ...

MOREgroup

Contracts & Collections Specialist

Charlotte, NC · Hybrid

$18 - $24.50/hr

You'll be responsible for managing the financial administration of architecture and engineering ... Collections & Accounts Receivable Management * Manage assigned portfolio of project accounts ...

OneMain Financial

Collections Specialist

Fort Mill, SC · On-site

$16.25 - $22/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative ... Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial ...

OneMain Financial

Collections Specialist

Fort Mill, SC · On-site

$16.25 - $22/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative ... Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial ...

Td

Collections Strategy Manager

Charlotte, NC

$120K - $145K/yr

Risk Management We are seeking a highly analytical and strategic Credit Card Collections Strategy Manager to drive performance optimization across the collections lifecycle. This role will leverage ...

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Collections Manager information

See Fort Mill, SC salary details

$27.2K

$51.6K

$95.8K

How much do collections manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for collections manager in Fort Mill, SC is $51,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $57,600.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Fort Mill, SC?

The most popular types of Collections jobs in Fort Mill, SC are:

What are popular job titles related to Collections Manager jobs in Fort Mill, SC?

For Collections Manager jobs in Fort Mill, SC, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Fort Mill, SC look for?

The top searched job categories for Collections Manager jobs in Fort Mill, SC are:

What cities near Fort Mill, SC are hiring for Collections Manager jobs?

Cities near Fort Mill, SC with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Fort Mill, SC as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $51,602 per year, or $24.8 per hour.

Collections Manager

Charlotte, NC • On-site

CPI Security
See more jobs at CPI Securityexternal

Full-time

Re-posted 27 days ago

Job description

CPI Security is seeking an experienced and dynamic Collections Manager to lead our collections team responsible for collecting receivables and mitigating revenue attrition. The successful candidate will enforce policies and standard operating procedures (SOPs), proactively address customer and employee friction points, and embody CPI's core values of integrity, customer commitment, innovation, and teamwork.

Key Responsibilities:

Leadership and Team Management:

  • Lead, mentor, and develop the collections team to ensure high performance and continuous improvement.
  • Set clear performance expectations and provide regular feedback to team members.
  • Foster a positive and collaborative work environment that aligns with CPI's core values.

Policy and SOP Enforcement:

  • Ensure all collection activities are conducted in compliance with company policies, SOPs, and regulatory requirements.
  • Regularly review and update collection policies and procedures to reflect best practices and regulatory changes.
  • Conduct regular training sessions to keep the team updated on policies and procedures.

Proactive Problem Solving:

  • Identify and address customer and employee friction points in the collections process.
  • Develop and implement strategies to improve collections efficiency and customer satisfaction.
  • Collaborate with other departments to resolve complex issues and streamline processes.

Performance Monitoring and Reporting:

  • Monitor and analyze collections performance metrics and KPIs.
  • Prepare and present regular reports to senior management on collections activities, performance, and areas for improvement.
  • Utilize data to drive decision-making and process improvements.

Customer and Employee Relations:

  • Maintain positive relationships with customers to facilitate effective collections.
  • Address escalated customer complaints and disputes in a timely and professional manner.
  • Support team members in handling difficult situations and provide guidance on best practices.

Compliance and Risk Management:

  • Ensure all collection activities are in line with legal and regulatory requirements.
  • Manage risks associated with collections and implement measures to mitigate them.
  • Conduct regular audits to ensure compliance with internal and external standards.

Qualifications:

  • Bachelor's degree in Business, Finance, or a related field.
  • Experience in Salesforce and billing systems
  • Contact center experience of 7+ years including dialer activity
  • Proven experience in collections management, preferably in a security or service-oriented industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to enforce policies and procedures effectively.
  • Strong problem-solving and analytical abilities.
  • Knowledge of relevant laws and regulations governing collections.
  • Proficiency in using collections software and CRM systems.

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