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Collection Manager Jobs in Fort Mill, SC (NOW HIRING)

Risk Management We are seeking a highly analytical and strategic Credit Card Collections Strategy Manager to drive performance optimization across the collections lifecycle. This role will leverage ...

Risk Management We are seeking a highly analytical and strategic Credit Card Collections Strategy Manager to drive performance optimization across the collections lifecycle. This role will leverage ...

Clerk II Tax Collection

York, SC · On-site

$16.95 - $20.34/hr

... collection of current and delinquent County taxes, utility, and landfill fees, to provide ... Prospective and current employees are encouraged to discuss ADA accommodations with management.

Collection Specialist

Charlotte, NC · On-site

$16 - $20.68/hr

Your ability to multitask while managing the pace of a call and keeping focused on the customer is ... OUR IDEAL Collection specialist * Positive - a can-do attitude that helps you rise to challenges.

Collection Specialist

Charlotte, NC · On-site

$16 - $20.68/hr

Your ability to multitask while managing the pace of a call and keeping focused on the customer is ... OUR IDEAL Collection specialist * Positive - a can-do attitude that helps you rise to challenges.

Collection Specialist

Charlotte, NC · On-site

$16 - $20.68/hr

Your ability to multitask while managing the pace of a call and keeping focused on the customer is ... OUR IDEAL Collection specialist * Positive - a can-do attitude that helps you rise to challenges.

This role is responsible for managing accounts receivable portfolios, collecting outstanding ... Perform account reconciliations and maintain accurate collection notes and customer records.

This role is responsible for managing accounts receivable portfolios, collecting outstanding ... Perform account reconciliations and maintain accurate collection notes and customer records.

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Collection Manager information

See Fort Mill, SC salary details

$27.2K

$51.6K

$95.8K

How much do collection manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for collection manager in Fort Mill, SC is $51,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $57,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.
What are the most commonly searched types of Collection jobs in Fort Mill, SC? The most popular types of Collection jobs in Fort Mill, SC are:
What job categories do people searching Collection Manager jobs in Fort Mill, SC look for? The top searched job categories for Collection Manager jobs in Fort Mill, SC are:
What cities near Fort Mill, SC are hiring for Collection Manager jobs? Cities near Fort Mill, SC with the most Collection Manager job openings:
Infographic showing various Collection Manager job openings in Fort Mill, SC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $51,602 per year, or $24.8 per hour.

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Join Toshiba America Business Solutions as a Collections Manager in Charlotte, NC.  

Summary: Responsible for the overall credit, collection and cash application activities. This activity includes credit approvals / risk assessments, timely collection of delinquent accounts, and the proper application of payments to customer accounts. Ensure processes are well documented, effective, efficient, and implemented consistently throughout the region, and meet various performance metrics related to the managed activity. 

What You'll Do 

  • Manage TBS collections, cash applications, and credit efforts to ensure minimal risk and achievement of related objectives. 
  • Optimize operations while also ensuring customer relationships remain strong, finding creative win-win solutions with internal and external customers. Review customer credit worthiness as necessary and manage the customer credit hold process in accordance with company policy. 
  • Drive the dispute resolution process and serve as the escalation point for customer disputes. 
  • Provide information and support for cash collections forecasting, monitor actual results and analyze variances to targets. Advise senior management regarding corrective actions. 
  • Initiate efforts to ensure a standardized approach to collection, cash application, and credit operations is developed and followed. 
  • Lead cross-functional process improvement projects for effectiveness, efficiency, consistency, sustainability, and scalability. 
  • Stay current with changes in state and federal laws governing debt collections. 
  • Represent the company in collection matters; may include managing third party collection agency’s activities, authorizing the referral of accounts to third party collection agencies and approving related expenditures. 
  • Ensure the Collection team operates within the confines of the Federal Fair Debt Collection Practices Act (FDCPA). 
  • Perform other related duties as assigned. 

What You'll Bring 

  • Bachelor's Degree or equivalent. 
  • A minimum of 5+ years of increasingly responsible credit & collections experience. Accounts Receivable activity, including collections, cash application, billing, reconciliation.  
  • A minimum of 2 years of supervising an accounting staff with demonstrated accounting experience working in a mid to large scale company 
  • Strong systems aptitude, including ERP systems, Excel, and related reporting tools 
  • Experience in Business or Consumer debt recovery 
  • Must have demonstrated experience and exposure to Accounting audits and accounting compliance. 
  • Must have ability to travel periodically. 

Earn Well 

  • $60,000.00 to $75,000.00 base salary depending on experience. 
  • Additional earnings in the form Bonus plan opportunity of 10% MIP. 

Benefits 

  • Medical, dental, and vision coverage 
  • 401(k) plan with match and company provided life insurance 
  • Employee Assistance Programs, pre-tax spending accounts, pet insurance, and employee discounts 
  • Generous paid holidays, vacation & sick/personal business/volunteer days 
  • Opportunities for career growth within a global technology organization 

About Us 

Toshiba America Business Solutions is a leader in digital technology, delivering innovative print, document management, and workflow solutions that help organizations across a wide range of industries. 

At Toshiba, you’ll have opportunities to expand your expertise, gain exposure to multiple areas of the business, and build a rewarding career with a trusted global organization. 

Learn More 

The content below is exclusively available on our careers site job description: https://careers.business.toshiba.com/   

Join Our Talent Community 

Our Commitment to Sustainability 

News Archive 

Solutions & Services 

Our Office Products 

eBRIDGE® Global Print

Toshiba Office Collection Virtual Demonstration (YouTube) 

Client Testimonials (YouTube Playlist) 

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. 

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email AccommodationRequest@tabs.toshiba.com to request an accommodation.