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Collections Manager Jobs in Quebec (NOW HIRING)

Scotiabank

Contributes to the overall success of the Collections department of Scotia Dealer Advantage in ... Previous experience in the management and collection of delinquent or overdue accounts in the ...

Bell Canada

Manager, Billing

Montreal, QC · Hybrid

... to collections that drive improved timeliness, accuracy, compliance and discipline Support team ... Management Job Status: Regular - Full Time Job Location: Canada : Quebec : Montreal Work ...

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Collections Manager information

See Quebec salary details

$25K

$59.2K

$96.5K

How much do collections manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for collections manager in Quebec is $59,191.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $70,000.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
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What are the most commonly searched types of Collections jobs in Quebec?

The most popular types of Collections jobs in Quebec are:

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For Collections Manager jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Quebec look for?

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What cities in Quebec are hiring for Collections Manager jobs?

Cities in Quebec with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Quebec as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $59,191 per year, or $28.5 per hour.

Collections Technician - Commercial Accounts

Montreal, QC • On-site

Belron Canada Inc.
See more jobs at Belron Canada Inc.external

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.

We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

Working under the direction of the Commercial Collections Team Lead, the Collections Technician - Commercial Accounts actively monitors accounts receivable to drive timely collections and build strong, professional relationships with customers.


The Collections Technician - Commercial Accounts plays a key role in the financial health of the organization. This position is responsible for monitoring receivables, communicating with customers, negotiating payments, and managing problematic accounts, while working closely with internal stakeholders and maintaining a customer-focused approach.

RESPONSIBILITIES

  • Ensure the collection of commercial accounts in accordance with company procedures and credit policy.
  • Document and keep collection records up to date.
  • Perform account analysis, monthly reconciliations, and accounts receivable journal entries.
  • Process credit card payments, if requested.
  • Negotiate payment arrangements and ensure they are respected.
  • Process, code, and escalate billing disputes or account-related issues, and follow up on them.
  • Collaborate with internal teams (sales, accounting, operations).
  • Process customer refund requests and verify their validity.
  • Prepare files for external collection agencies or legal action.
  • Maintain professional communication to preserve customer relationships.
  • Participate in various process improvement and new system implementation projects.

REQUIREMENTS

  • College diploma (DEC) in Finance, Administration, or Accounting
  • Minimum of three (3) years of experience in accounts receivable collections in a corporate environment
  • Bilingualism (English and French), both spoken and written
  • Strong communication skills and customer service orientation
  • Analytical skills with the ability to prioritize tasks effectively
  • Results-oriented mindset
  • Proficiency in Microsoft Office (intermediate Excel)
  • Knowledge of AS400 and Oracle (asset)

#LI-Hybrid

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!

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